Account Director

<p><span style="color: rgb(9, 27, 68); font-size: 14pt">About us</span></p> <p><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300"><br>True Blue Strategies is a Seattle-based advocacy agency building a more just America. We take on the fights that matter—and we win them. The kind that moves policy, wins elections, and helps businesses and causes alike navigate their highest-stakes moments. We've earned more than 100 national awards over the past decade, and we're not slowing down.</span></p> <p><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">We're a small, elite team of strategists, storytellers, and creatives who genuinely love what we do—and each other. We show up fully, fight hard, and celebrate wins as hard as we chase them. This isn't a place where you disappear into an org chart. It's a growing agency where the right person in this role will shape how we work, who we serve, and where we go next.</span></p> <p><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Sounds like your kind of team? Here's what we believe in:</span></p> <ul> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: bold">Do good work.</span><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300"> Beautiful, effective, best-in-class—always.</span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: bold">Give a shit.</span><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300"> About clients, about teammates, about outcomes.</span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: bold">Meet the moment.</span><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300"><br>Show up, be courageous, and deliver when it counts.</span></li> </ul> <p><br></p> <p><span style="color: rgb(9, 27, 68); font-size: 14pt">Your role </span></p> <p><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300"><br>The Account Director leads True Blue's most important client relationships, combining hands-on client delivery with strategic leadership—leading accounts, doing the work, growing revenue, and raising the standard for how the team serves clients. You own the health of your accounts: tracking progress against milestones, keeping projects on time and on budget, and always looking for the next opportunity to grow the relationship. You'll be the person clients trust, the colleague teammates lean on, and the steady hand that keeps complex, fast-moving campaigns on track.</span></p> <p><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">To thrive here, you need to be a swiss army knife, move fast without cutting corners, and care deeply about the work and the people doing it. Your thinking, your judgment, and your relationships are what our clients experience at True Blue. You'll have real ownership, real impact, and a seat at the table in a growing agency that's building something that matters.<br></span><br></p> <p><span style="color: rgb(9, 27, 68); font-size: 14pt">Your Responsibilities</span></p> <p><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: bold"><br>Client leadership & delivery</span><br></p> <ul> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Own a portfolio of key client relationships. You're the main point of contact, the lead strategist, and the person clients call when it matters</span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Track account progress against key milestones, flag risks early, and ensure projects are delivered on time and on budget</span><span style="color: rgb(68, 71, 70); font-size: 10pt">.</span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Work closely with the Creative Director, Campaign Director, Public Affairs Director, CEO, and other internal experts to develop and execute communication plans, campaign strategies, and public affairs work</span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Write and review client-facing materials, including presentations, strategic plans, and campaign plans, and make sure everything that goes out is excellent</span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Lead client meetings, present deliverables, and run strategy sessions that keep campaigns moving in the right direction</span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Stay ahead of client needs, offer honest counsel, and look for ways to add value</span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Own account workflows and project execution, partnering with the ops team to keep campaigns on time and running smoothly</span></li> </ul> <p><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: bold"><br>Account growth & business development</span></p> <ul> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Actively monitor account health and identify opportunities to grow existing accounts—pitch expanded work when the opportunity is there</span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Own the revenue trajectory of your accounts: know where things stand, where they're headed, and what it takes to get them there</span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Lead new business efforts, including writing proposals, building pitch decks, and presenting to prospective clients</span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Build relationships and pursue opportunities that bring new clients and new work to True Blue</span><br></li> </ul> <p><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: bold"><br>Team leadership & best practices</span></p> <ul> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Help raise the bar for how the agency runs accounts by bringing good habits, clear processes, and high standards</span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Support the team on scoping, work planning, onboarding new clients, and making sure the right people are on the right work</span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Run monthly internal account check-ins to spot opportunities, solve problems, and keep priorities straight</span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Work closely with the Project Manager and ops team to improve account processes and keep workflows running smoothly across the agency<br></span><br></li> </ul> <p><span style="color: rgb(9, 27, 68); font-size: 14pt">What we’re looking for</span></p> <p><br></p> <ul> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">8+ years managing client accounts and leading strategic work in an agency setting. We care less about which sector you came from and more about whether you've led complex, high-stakes work at a high level.</span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">A track record of leading client relationships and delivering complex, multi-faceted paid media campaigns at a high level</span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Sharp writing skills. You can draft a strategic plan, develop a presentation deck, and compose emails that land</span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Experience managing multiple fast-moving projects </span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Comfortable leading a room—whether that's a client kickoff, a strategy session, or a new business pitch</span></li> </ul> <p><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: bold"><br>Benefits that support you at every stage:</span></p> <ul> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Comprehensive Coverage: 100% employer-paid health, dental, and vision insurance for employee coverage</span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Time to Recharge: Generous 120-hour annual PTO accrual, increases after first two years, holidays, and flexible scheduling to support work-life balance.</span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">Investing in Your Future: 401(k) plan with 3% safe harbor company contributions. </span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">You do You benefit: Annual professional development and monthly $200 stipend for professional development and personal wellness—whether that means a class, a conference, or something that brings you joy.</span></li> <li><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300">New Business Commission: Bring in new work, get rewarded for it. We offer a 10% commission structure for revenue you help bring in—because growing the agency should grow your earnings too.<br></span><br></li> </ul> <p><span style="color: rgb(9, 27, 68); font-size: 14pt">Don't be shy</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt"><span style="color: rgb(9, 27, 68); font-weight: 300"><br>If our work gets you excited (</span><a href="https://true-blue.com/work" target="_blank" rel="noopener noreferrer"><span style="font-weight: 300">true-blue.com/work</span></a><span style="color: rgb(9, 27, 68); font-weight: 300">), please apply. There is no such thing as the perfect candidate. If you meet a number of our requirements and have the passion and drive to use your skills to make the world a better place, let's talk. We're growing our team and want to build a company where we're all proud to belong. </span></span></p> <p><span style="color: rgb(9, 27, 68); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: 300"><br>Send your resume and a short note (3–5 sentences) via our job link.</span></p> <p><span style="color: rgb(9, 27, 68); font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: 300">If you have any questions, please feel free to reach out directly to jobs@true-blue.com. </span></p> <p><span style="font-family: arial, helvetica, sans-serif"><em><span style="color: rgb(9, 27, 68); font-size: 12pt; font-weight: 300"><br>The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.</span></em></span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...