Account Manager

<div> <div><strong>Company: </strong><a rel="noopener" href="https://cb-pacific.com/" target="_blank">CB Pacific (https://cb-pacific.com)</a><br><br><strong>About Us<br></strong><span style="font-family: Arial; font-size: small;"><span style="background-color: #ffffff;">CB Pacific Inc. is a manufacturer's representative and distributor firm in the Pacific Northwest. Since 1994, CB Pacific has been providing quality instrumentation and process control equipment to the Aerospace, Oil & Gas, Pulp & Paper, Power & Water Utilities, and Manufacturing business sectors. CB Pacific is proud to represent such firms as GE, Valtek, Yokogawa, MSA, and DeZURIK, to name a few.</span><strong>  </strong> </span></div> </div><div> <div data-is-intersecting="true" data-turn-id-container="request-WEB:66a78e9f-e32e-4a8d-9b79-2ff83737f37d-3"> <div> <div> <div> <div dir="auto" tabindex="0" data-turn-start-message="true" data-message-model-slug="gpt-5-5" data-message-id="51fbc874-1a84-41d9-a14c-32061f56ee7d" data-message-author-role="assistant"> <div> <div> <h3 data-end="27" data-start="0" data-section-id="qs70cn"><span style="text-decoration: underline; font-family: arial, helvetica, sans-serif; font-size: 10pt;">AREAS OF RESPONSIBILITY:</span></h3> <ul data-end="852" data-start="28"> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="89" data-start="28" data-section-id="1g19wrb"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proactively identifies and pursues new sales opportunities.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="188" data-start="90" data-section-id="mohtao"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Spends the majority of time calling new or existing customers to create new sales opportunities.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="274" data-start="189" data-section-id="qwomdn"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Develops and implements strategic account plans to proactively pursue new business.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="339" data-start="275" data-section-id="249d3f"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Consultatively sells technology to new and existing customers.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="400" data-start="340" data-section-id="slccgs"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Recommends technical solutions to solve customer problems.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="535" data-start="401" data-section-id="12tn0xp"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">In conjunction with CB management, negotiates pricing with principals and customers within established principal pricing guidelines.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="640" data-start="536" data-section-id="1io5aul"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proactively assesses and ensures customer satisfaction to sustain strong and profitable relationships.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="712" data-start="641" data-section-id="1dyu939"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Maintains current knowledge of principal products and new technology.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="800" data-start="713" data-section-id="v9k3q3"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Maintains current knowledge of industries in the territory and competitive landscape.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="852" data-start="801" data-section-id="16it4up"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Accurately and timely documents sales activities.</span></li> </ul> <h3 data-end="874" data-start="854" data-section-id="17hvtk6"><span style="text-decoration: underline; font-family: arial, helvetica, sans-serif; font-size: 10pt;">KEY COMPETENCIES:</span></h3> <ul data-end="3395" data-start="875"> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="1103" data-start="875" data-section-id="1004z2a"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong data-end="898" data-start="877">Decision Quality:</strong> Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most solutions and suggestions prove correct and accurate over time; sought out by others for advice and solutions.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="1352" data-start="1105" data-section-id="1yluzea"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong data-end="1121" data-start="1107">Informing:</strong> Provides the information people need to do their jobs and feel good about being members of the team, unit, and/or organization; provides individuals with information so they can make accurate decisions; is timely with information.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="1615" data-start="1354" data-section-id="m2n1x4"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong data-end="1380" data-start="1356">Interpersonal Savvy:</strong> Relates well to all kinds of people—up, down, and sideways, inside and outside the organization; builds appropriate rapport and constructive relationships; uses diplomacy and tact; can comfortably diffuse even high-tension situations.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="1896" data-start="1617" data-section-id="lto5yv"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong data-end="1635" data-start="1619">Negotiating:</strong> Can negotiate skillfully in tough situations with both internal and external groups; settles differences with minimal conflict; wins concessions without damaging relationships; can be both direct and diplomatic; gains trust quickly; has a good sense of timing.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="2206" data-start="1898" data-section-id="sc464b"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong data-end="1923" data-start="1900">Peer Relationships:</strong> Quickly finds common ground and solves problems for the good of all; represents personal interests fairly; solves problems with peers with minimal conflict; is seen as cooperative and a team player; easily gains trust and support; encourages collaboration; can be candid with peers.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="2362" data-start="2208" data-section-id="nqoxui"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong data-end="2227" data-start="2210">Perseverance:</strong> Pursues everything with energy, drive, and determination to finish; seldom gives up, especially in the face of resistance or setbacks.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="2661" data-start="2364" data-section-id="8fhcqo"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong data-end="2379" data-start="2366">Planning:</strong> Accurately scopes out the length and difficulty of tasks and projects; sets objectives and goals; breaks down work into process steps; develops schedules and assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals and evaluates results.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="3011" data-start="2663" data-section-id="kuk63w"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong data-end="2689" data-start="2665">Presentation Skills:</strong> Effective in a variety of formal presentation settings, including one-on-one, small and large groups, with peers, direct reports, and leadership; effective both inside and outside the organization on routine and controversial topics; commands attention and manages group processes effectively; adapts tactics when needed.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="3189" data-start="3013" data-section-id="gk9ooj"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong data-end="3037" data-start="3015">Drive for Results:</strong> Can be counted on to exceed goals successfully; consistently performs at a high level; highly bottom-line oriented; pushes self and others for results.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="3395" data-start="3191" data-section-id="fz240g"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong data-end="3216" data-start="3193">Technical Learning:</strong> Quickly learns technical concepts and new skills; adapts well to learning new industry, company, product, or technical knowledge; performs well in technical courses and seminars.</span></li> </ul> <h3 data-end="3421" data-start="3397" data-section-id="uizjmp"><span style="text-decoration: underline; font-family: arial, helvetica, sans-serif; font-size: 10pt;">IDEAL QUALIFICATIONS:</span></h3> <ul data-end="3954" data-start="3422"> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="3479" data-start="3422" data-section-id="ordakl"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Bachelor’s degree plus 5–9 years of related experience.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="3537" data-start="3480" data-section-id="159fjz1"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Deep knowledge of product lines and related technology.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="3669" data-start="3538" data-section-id="n5q31g"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Knowledge of, or ability to learn, customer processes and business practices to identify products that provide optimal solutions.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="3817" data-start="3670" data-section-id="1t6f09s"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Understanding of the technology sales process, including lead generation, lead pursuit, closing techniques, and customer relationship management.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="3875" data-start="3818" data-section-id="4snq3s"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Understanding of discounting, margins, and multipliers.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="3954" data-start="3876" data-section-id="1em5nbw"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strong working knowledge of Microsoft Office Suite products and CRM systems.</span></li> </ul> <h3 data-end="3968" data-start="3956" data-section-id="14qkeae"><span style="text-decoration: underline; font-family: arial, helvetica, sans-serif; font-size: 10pt;">LATITUDE:</span></h3> <ul data-end="4030" data-start="3969"> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="4030" data-start="3969" data-section-id="13l6aqz"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Wide latitude for independent judgment and decision-making.</span></li> </ul> <h3 data-end="4083" data-start="4032" data-section-id="1q7dmyi"><span style="text-decoration: underline; font-family: arial, helvetica, sans-serif; font-size: 10pt;">OTHER IMPORTANT INFORMATION ABOUT THIS POSITION:</span></h3> <ul data-is-only-node="" data-is-last-node="" data-end="4825" data-start="4084"> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="4171" data-start="4084" data-section-id="1qnn87r"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">This position is conducive to remote work; most time is spent on outside sales calls.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="4433" data-start="4172" data-section-id="1240p5f"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">This position is responsible for the sale of Armstrong International products and services in commercial markets. Products include, but are not limited to:</span> <ul data-end="4433" data-start="4332"> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="4345" data-start="4332" data-section-id="okxmte"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Steam traps</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="4367" data-start="4348" data-section-id="757c0o"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Hot water systems</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="4387" data-start="4370" data-section-id="qq6ma2"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Heat exchangers</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="4433" data-start="4390" data-section-id="13locbz"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Services such as steam audits and surveys</span></li> </ul> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="4525" data-start="4434" data-section-id="108anwe"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Regional travel to customer locations is necessary; reliable transportation is essential.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-end="4628" data-start="4526" data-section-id="1c0awjh"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Typical work hours are Monday through Friday, with flexibility based on business and personal needs.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-is-last-node="" data-end="4825" data-start="4629" data-section-id="1484ocf"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Every position requires certain physical capabilities. CB Pacific seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties whenever possible.</span></li> </ul> </div> </div> </div> </div> <div> </div> </div> </div> </div> </div> <div aria-hidden="true"> </div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">#cbpacific</span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"> <span style="color: black;">#manycompaniesoneteam<br>#FCGcareers<br>#flowcontrolgroup <br>#FCG-H<br>#LI-SC1</span></span></p> <p style="margin-top: 0px; margin-bottom: 0px;"><strong><span style="font-family: Arial, sans-serif; font-size: 10pt; line-height: 107%; white-space: normal;">Why Build a Career with Us?<br> <br></span></strong></p> <p style="line-height: 115%; margin-bottom: 0px; margin-top: 0px;"><u><span style="background: white; font-family: Arial, sans-serif; font-size: 10pt; line-height: 115%; white-space: normal;">Everyone’s an Owner of the Company:</span></u><span style="font-family: Arial, sans-serif; font-size: 10pt; line-height: 115%; white-space: normal;">Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.<br> </span></p> <p style="line-height: 115%; margin-top: 0px; margin-bottom: 0px;"><u><span style="background: white; font-family: Arial, sans-serif; font-size: 10pt; line-height: 115%; white-space: normal;">Competitive Benefits</span></u><span style="background: white; font-family: Arial, sans-serif; font-size: 10pt; line-height: 115%; white-space: normal;">: </span><span style="font-family: Arial, sans-serif; font-size: 10pt; line-height: 115%; white-space: normal;">Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.<br> </span></p> <p style="line-height: 115%; margin-top: 0px; margin-bottom: 0px;"><u><span style="background: white; font-family: Arial, sans-serif; font-size: 10pt; line-height: 115%; white-space: normal;">Training:</span></u><span style="background: white; font-family: Arial, sans-serif; font-size: 10pt; line-height: 115%; white-space: normal;">FCG University learning and training platform available to all employees offering over 80k courses.<br><br></span></p> <p style="line-height: 115%; margin-top: 0px; margin-bottom: 0px;"><u><span style="background: white; font-family: Arial, sans-serif; font-size: 10pt; line-height: 115%; white-space: normal;">Service Technician Career Growth</span></u><span style="background: white; font-family: Arial, sans-serif; font-size: 10pt; line-height: 115%; white-space: normal;">: </span><span style="font-family: Arial, sans-serif; font-size: 10pt; line-height: 115%; white-space: normal;">Embarking on a Service Technician career with FCG opens the door to unparalleled growth and advancement. The vast network of opportunities available throughout North America ensures that as a Service Technician, you have the chance to not only refine your skills but also expand your horizons in diverse locations.  We offer custom training with our FCG Service Technician Academy to support your career pathing. </span><br> </p> <p style="background: white; line-height: 115%; margin-bottom: 0px; margin-top: 0px;"><span style="font-family: Arial, sans-serif; font-size: 10pt; line-height: 115%; white-space: normal;">CB Pacific operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.<br><br><strong>No agencies, please</strong> </span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...