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Account Manager

June 4, 2026

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 — all while keeping the heart of “People Build Businesses” alive. Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people. The Account Manager is a senior individual contributor responsible for driving market-informed commercial strategy and managing key customer relationships. This role combines market and business analytics, product and pricing support, and strategic account management to support sustainable growth. The position partners closely with Sales, Marketing, Operations, and Finance and influences decisions through insight, expertise, and data rather than formal authority.What you'll be doing:Sales & Marketing Strategy<ul><li>Develop and execute comprehensive sales & marketing plans, strengthen product positioning, increase brand awareness, and drive customer engagement with key accounts and prospects.</li><li>Identify growth opportunities and competitive advantages using data-driven market and customer analysis.</li><li>Support go-to-market decisions by defining where to compete and how to win.</li></ul>Market & Customer Analysis<ul><li>Identify and document customer markets, ideal customer profiles (ICPs), and buyer roles and behaviors.</li><li>Analyze market trends, competitive landscapes, and customer needs to inform commercial strategy.</li><li>Identify and prioritize relevant trade shows, industry events, and trade associations by target market.</li></ul>Product, Pricing & Portfolio Support<ul><li>Align product capabilities with market requirements and operational capabilities.</li><li>Support pricing strategy with financial, market, and competitive analysis.</li><li>Support training of sales and marketing teams as needed.</li></ul>Account Management & Sales Execution<ul><li>Develop, maintain, and execute account plans for major existing and prospective accounts within the assigned territory or portfolio.</li><li>Establish and maintain multi-level relationships within customer organizations.</li><li>Conduct regular in-person customer visits to strengthen relationships and identify growth opportunities.</li><li>Monitor customer activity, market conditions, and business trends impacting volume and profitability.</li></ul>Pipeline, Proposals & Commercial Support<ul><li>Maintain accurate opportunity pipelines and prospect reports with strong data quality.</li><li>Support large, complex, or strategic customer proposals by providing analytical, financial, and competitive input.</li><li>Improve win probability through structured proposal support and insight.</li></ul>Business Analytics & Forecasting<ul><li>Leverage advanced Excel and analytical tools to evaluate sales performance, contribution margins, product mix, and growth opportunities.</li><li>Provide input to annual budgets, quarterly forecasts, and monthly sales outlooks using customer forecasts, historical trends, and open orders.</li><li>Translate analysis into clear, actionable insights for commercial and operational leadership.</li></ul>Cross-Functional Collaboration & Governance<ul><li>Collaborate effectively with Sales, Marketing, Operations, Finance, and Customer Service teams.</li><li>Support accounts receivable activities with past-due customers.</li><li>Champion new products, services, and strategic initiatives as requested.</li><li>Protect company assets, confidential information, and intellectual property.</li><li>Comply with all company policies, procedures, and administrative requirements.</li><li>Positively contribute to organizational culture</li></ul>We'd love to hear from you if:<ul><li>Strategic thinking and market insight</li><li>Financial and business analysis</li><li>Customer and account management</li><li>Data-driven decision making</li><li>Cross-functional collaboration</li><li>Executive-level communication</li><li>8+ years of experience in sales, account management, commercial strategy, or business analytics in a B2B environment.</li><li>Strong analytical and financial acumen; advanced Excel skills required.</li><li>Demonstrated experience developing account plans, market strategies, and customer proposals.</li><li>Proven ability to influence cross-functional teams through data, insight, and expertise.</li><li>Excellent communication, presentation, and relationship-building skills.</li><li>Ability to manage multiple priorities in a fast-paced, matrixed organization.</li><li>Education preferred: Bachelors degree</li></ul>Compensation: The annual base salary range for this role is from $124,800 to $140,400, plus an annual target bonus of 12.5% of base salary.#LI-RM1 <div>At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee.Benefits<ul><li>Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options</li><li>401(k) retirement plan with company match</li><li>Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services</li><li>Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family</li><li>Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance</li><li>Tuition reimbursement</li></ul></div>We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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