Contract Dates: June 2026 – June 2027

Centennial College recognizes and affirms Diversity, Equity and Inclusion and Indigenous ways of knowing as central to the vibrancy and uniqueness of its learning and working academic mission. We strongly encourage applications from members of Indigenous communities and all equity-deserving groups including Women, Racialized, Persons with Disabilities, and LGBTQ+ communities.

We also recognize that Centennial is situated on the Treaty Lands of the Mississaugas of the Credit First Nation and pay tribute to their legacy as well as that of all First Peoples that have been and remain present here in Toronto. We recognize that First Peoples come from sovereign Nations and that part of understanding our responsibilities of residing on this territory are understanding the true history, circumstances and legacy of the Treaties signed here (such as the Toronto Purchase, Robinson-Huron Treaty and Williams Treaties) and including pre-contact Treaties and Agreements between sovereign Nations and that all peoples in this area are therefore Treaty people with obligations and responsibilities to all our relations.

Position Summary

Centennial College is hiring a temporary Accounts Receivable (AR) Officer to join our Finance department. Reporting to the Manager, AR/AP, the Accounts Receivable Officer will support all aspects of student and non-student related accounts receivables. This includes activities such as invoicing, collection of unpaid accounts (corporate and students), processing student refunds, reconciliation activities, and maintenance of student financial account records in the Banner system.

This role works closely with the Finance team, college departments, and external stakeholders to ensure all incoming funds are accurately recorded in line with college policies. The position also supports the Manager, AP/AR to initiate improvements and changes to accounts receivable and revenue recognition processes.

Responsibilities

• Maintain and record accurate student accounts by processing payments/deposits, and charges in the Banner AIS system
• Process student deposits, payments and refunds; reconcile by type of payment (credit cards, debit, wire transfers, EFT, and other sources)
• Prepare and process reconciliations and supporting documentation for all deposits, payments and refunds with financial regulations and College policies
• Oversee high-volume student inquiries and account exceptions, escalating issues only when they fall outside established guidelines
• Investigate disputed credit and debit card transactions and, when necessary, processing chargebacks or placing holds on student accounts
• Manage the college’s collections process and coordinating with external collection agencies to ensure timely recovery of overdue student accounts
• Investigate AP refund discrepancies and coordinate with Accounts Payable and students to resolve unprocessed or failed refund payments
• Provide support to student issues relating to their college account
• Prepare and process invoice requests, with appropriate approval, from various college departments and student sponsoring agencies while applying appropriate tax calculation
• Supporting the full revenue cycle, including preparing invoices, reconciling accounts, processing payments, and handling routine exceptions
• Preparing and posting journal entries for miscellaneous revenue and completing related reconciliations (e.g., bookstore, parking)
• Monitoring incoming inquiries (email, phone, etc.) with the team and providing accurate, timely responses to students, colleagues, and external stakeholders
• Support the Senior AR officer in the student Fee table update and reconciliation
• Performing other related duties as assigned

Qualifications/Experience

• 3-year diploma/degree in Business, Accounting or the equivalent combination of education and experience
• Three (3) years of experience in Invoicing, Collections and Accounts Receivable function within a large, complex finance team, preferably in the public sector
• Demonstrated experience with Banner Finance or a related financial software
• Strong proficiency with spreadsheets, word-processing and database applications, including experience working with large and financial spreadsheets
• Demonstrated ability to understand and apply generally accepted accounting principles
• Incumbent requires a high level of organizational, analytical and problem-solving skills, to understand, set priorities and generate options to problems
• Demonstrated ability to work in a high-volume fast-paced environment with tight deadlines and competing priorities
• Demonstrated communication skills (oral and written) with the ability