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Admin Assistant- Front Desk
Connexus Hub is a professional services firm that works with Government Agencies and Fortune 500 customers. We are looking for a Administrative Assistant with refined customer service and relationship management skills.
Job type: W2 + benefits (medical, dental, vision, 401k, vacation, sick)
Location: Department of Education, Washington, DC location Lyndon Baines Johnson building (LBJ)
Duties:
- Manage visitors entering the building lobby while operating procedures for visitors. The visitor's service desk must be covered for 12 hours each day, 6:00am- 6:00pm.
- Administer daily logs of visitors to include full name, date, who they are visiting.
- Provide a monthly log of users assisted, types of services provided, and feedback about the assessed quality of customer services provided.
- Coordinate visitation and meeting inquiries between the visitor, and other staff members.
Requirements:
- 2+ years working in a customer-service oriented role·
- Ability to effectively communicate both in writing and verbally.
- Be flexible and able to quickly adapt to the dynamic and evolving operating environment.
- Fully understand quality expectations and be continuous improvement oriented.
- Be a team player and be willing to take ownership for the quality of services and work products delivered to ED/FSA.
- Be proficient in the use of the Microsoft (MS) Office Suite (Word, PowerPoint, Excel and Outlook) software and other applications applicable to assigned support service area being worked in.
- If necessary, be able to multi-task, yet be attentive to details.
- Able to exercise independent technical and professional judgment in the area working.
- Attentive to details
- Experience working with personnel security, badging, fingerprints highly preferred.
