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Adoption Project Manager

June 4, 2026

<h2>About Us</h2>Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. We have raised a total of $83M with support from top-notch venture capital firms and more than 18 strategic investors—industry leaders in construction, building products manufacturing, and distribution.Higharc is seeking an Adoption Project Manager to bring execution discipline to complex customer adoption programs. This role is responsible for making customer delivery organized, visible, sequenced, and actively managed from kickoff through launch and ongoing adoption milestones.<h2>What You’ll Do</h2>Higharc implementations are multi-workstream programs spanning teams across Higharc and our customers. As the Adoption Project Manager, you own the project operating system for assigned programs and serve as the execution backbone that keeps delivery on track.Expect to:<ul style="min-height:1.5em"><li>Own and maintain the integrated project plan across Higharc and customer workflows.</li><li>Coordinate across program workstreams including plan and option configuration, estimating and purchasing, sales readiness, integrations, training and launch.</li><li>Maintain a clear, current view of project health and escalate stalled decisions, critical path risks, and cross-workstream dependencies before they become customer problems.</li><li>Identify and escalate stalled decisions, critical path risks, and cross-workstream dependencies before they become customer problems.</li><li>Own launch readiness visibility and ensure readiness criteria are tracked, current, and clearly communicated.</li><li>Improve Adoption project management standards through templates, playbooks, and reusable delivery artifacts grounded in real account work.</li><li>Collaborate with customer stakeholders, technical leadership, and Client Strategy teams to execute complex statements of work and onboarding strategies.</li></ul><h2>About You</h2>You’re a high-agency project operator who creates clarity in programs that drive results. You bring order to complex, multi-stakeholder work without losing momentum when the plan needs to adapt. You’re the constant: the person who documents, aligns, and navigates forward.You have:<ul style="min-height:1.5em"><li>5+ years of experience in customer-facing project management, implementation management, technical program management, professional services, SaaS delivery, or complex business transformation programs.</li><li>Experience managing complex, multi-workstream programs across cross-functional teams</li><li>Strong project controls discipline: project plans, RAID logs, decision logs, dependency tracking, critical path management, and status reporting.</li><li>Strong written and verbal communication skills</li><li>Proven ability to hold internal and external stakeholders accountable to owners, dates, and commitments</li><li>Proficiency with project management tools: ClickUp (preferred), Smartsheet, Asana, <a target="_blank" rel="noopener noreferrer nofollow" href="http://Monday.com">Monday.com</a>, Jira, Notion, or equivalent</li><li>Willingness to travel to client sites and company events up to 30% of the time.</li></ul>A major plus if you also bring:<ul style="min-height:1.5em"><li>Experience in enterprise SaaS implementation or professional services within the AEC industry.</li><li>Background in residential construction, construction project management, construction technology, architecture, purchasing, estimating, ERP integrations, or business transformation.</li><li>Experience building delivery artifacts, playbooks or implementation materials designed to scale across teams or customer programs.</li><li>PMP, PMI-ACP, CSM, or similar certification.</li></ul><h2>Working at Higharc</h2>Higharc has been remote first since our founding in 2018. We offer flexible hours so you can do your best work without missing out on life. Higharc offers competitive salaries with significant equity, in a fast-growing, well-funded company. Personal healthiness is an important value for us- we provide comprehensive medical, dental, and vision coverage, with unlimited PTO, and meaningful maternity/paternity leave to all U.S based employees that are full-time. You'll also have access to other big-company benefits such like short and long-term disability plans and a 401K. Haven't worked remotely before? We provide a stipend to create the ideal home office.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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