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Assistant Manager - Car Park Management

June 29, 2026

The Assistant Manager - Car Park Management will report to the Manager - Car Park Management of Resorts World Genting. The general duties will include, but are not limited to the following:

Conducting system audits.

Managing season/VIP customers & Genting Rewards enquiries .

Shift Reports and System Reconciliation.

Managing car park stock items and car park consumable items.

Organising licencing of car park and car park equipment.

Operation of the car park office and monitoring systems.

Upkeep of the office stationary requirements.

Office equipment maintenance and repairs organising.

Tracking and tracing system movements.

Human resources liaising for car park staff.

Assisting Manager - Car Park Management in improving system protocols and procedures.

Supporting Control Centre personnel if and when necessary.

Monitoring Control Centre customer service levels and advising improvements where necessary.

Coordinating suitable admin tasks for Control Centre Operators during off peak hours.

To check all details of the car owner are properly recorded for lost ticket.

If there is any refund to customers for lost ticket, it must be declared in the shift report.

To plan with operation supervisor to disperse traffic congestion during peak hours.

Ensure cash handling policies and procedures are adhered to at all times.

Any other duties assigned by the Manager - Car Park Management

Job Requirements:

Degree/Diploma in any discipline.

At least 4 years working experience as an Executive - Car Park .

Must know how to use Microsoft office programs

Good command and communication skills in English and Bahasa Malaysia, both oral and written.

Good organizational and time management skills possess strong initiative and desire to learn.

Possess understanding of business process implementation and control, human resource management, customer service management, audit control/service management.

Possess entrepreneurial attitude.

Good people management skill is a must.

Capacity to work in shifts and willing to work during weekends and Public Holidays.

Demonstrates ability to work in a team.

Able to Supervise, advice, guide, motivate and train subordinate staff.

Car Park equipment knowledge.

Possess at least 1 year working experience in similar position or with at least 4 years' experience in an Executive position.

Familiar or possess knowledge in the usage of computerized and non computerized cash register.

Able to interact with season parkers and tenants for car park facilities and solve amicably problems encountered by irate customers.

Ability to co-ordinate and liaise with relevant inter-department of the Group.

Willing to base at Resorts World Genting, Pahang

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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