Bilingual Clinical Nurse Coach (RN)

<p>Compensation: $80,000 - $100,000 annual salary, plus annual potential for bonus and merit increases</p> <p>Employment Type: Full-Time, Salaried, Exempt</p> <p>Reports to: Clinical Care Team Manager</p> <p>Location: US; must live in Pacific or Mountain time zone; remote with minimal travel</p> <p>Schedule: Monday - Friday, with three late shifts and two shift in standard business hours</p> <h2><strong>Who We Are</strong> </h2> <p>Renalogic is dedicated to helping our clients manage the human and financial costs of chronic kidney disease. To help us in our mission, we hire people who are humble, hungry, and smart. And it sure helps if you have a sense of humor. We're not perfect, but we're trying to build a company that we are all proud of.  Our 96% client retention suggests we’re on the right path.   </p> <h2><strong>Position Overview</strong> </h2> <p>As a Clinical Nurse Coach, you'll be responsible for providing remote health coaching to members who are either risk for chronic kidney disease or already have chronic kidney disease. You'll work in partnership with our members to increase their understanding and management of conditions and behaviors that impact kidney health, helping them take charge of their health and avoid dialysis. This role in particular will work three late shifts per week, and must live in either the Pacific or Mountain time zone. You'll need to be fluent in both English and Spanish languages to support our members.</p> <h2><strong>How You’ll Contribute</strong> </h2> <ul><li>Establishing and maintaining contact with assigned and active members via video, phone, text, and email in both English and Spanish.</li><li>Obtain and utilize clinical information to develop an individualized member care plan and clinician-centered care plan per NCQA guidelines.</li><li>Assess members health status and care coordination needs.</li><li>Collaborate with members’ health care providers as needed.</li><li>Utilizing motivational interviewing techniques, individualized care plans, and the Triple Aim framework to empower active members to reach their health goals.</li><li>Understanding and explaining to new or inactive members the benefits of our Program as it relates to those with chronic kidney disease and those at risk.</li><li>Appropriately documenting, requesting, and sending member information in accordance with HIPAA compliance. </li><li>Meet individually performance metrics to support member engagement and retention.</li></ul> <h2><strong>What You’ll Need to Have</strong> </h2> <ul><li>Must have an RN license in good standing and be willing to obtain licensure in other states.</li><li>A minimum of five years of RN experience is required.</li><li>Must live in PST or MST and work at least three late shifts per week.</li><li>Experience developing care plans for individuals with chronic conditions and/or Chronic Kidney Disease is strongly preferred.</li><li>Ability to fluently speak, read, and write in both English and Spanish is required.</li><li>BSN is highly preferred.</li><li>CDE or CDCES highly preferred.</li><li>Experience working 100% remote as a nurse is highly preferred.</li><li>Ability and willingness to travel occasionally, which will include overnight stays for corporate gatherings, conferences, and health fairs.</li><li>Ability to attend and professionally engage in video meetings.</li><li>Proficient technological skills, meaning you can effectively and efficiently use computers, peripheral equipment, and applications/systems, including Microsoft products.</li><li>Autonomous self-starter who is comfortable with ambiguity.</li><li>Creative mindset and ability to appropriately challenge the status quo.</li><li>Superb written and oral communication skills.</li><li>Ability to overcome obstacles with a ‘yes if...’ approach.</li><li>Ability to effectively balance competing deadlines without losing focus on the bigger picture.</li><li>Reliable internet and power with a designated area to conduct work with minimal interruptions.</li></ul> <ul></ul> <h2><strong>What We Offer </strong> </h2> <ul><li>Market competitive salary, plus potential annual merit increases and bonuses contingent on the company's fiscal performance.</li><li>Generous time off and paid holidays because we value recharging. </li><li>Exceptional healthcare coverage, with the majority of medical, dental and vision premiums covered by us. </li><li>401k with generous employer match. </li></ul> <p><em>We are proud to be an equal opportunity employer, which means that our employment decisions are inclusive and welcoming, regardless of race, gender, age, color, sexual orientation, gender identity, pregnancy status, religion, national origin, disability, or any other personal, physical, mental, or sensory traits. All individuals who are offered a position must successfully pass a background and reference check prior to their start. All individuals must demonstrate they are legally authorized to work in the United States without sponsorship. </em></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...