Business Development Associate

<p><b>A World-Class Team</b></p><p></p><p>BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.</p><p></p><p>We’re a team built on purpose and opportunity. Join us and be part of something meaningful.</p><p></p><p><b>Why You’ll Love Working at BJ’s</b></p><p>At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.</p><p></p><p><b>Here’s just some of what you can look forward to:</b></p><ul><li><b>Weekly Pay: </b>Get paid every week so that you can manage your money on your terms.</li><li><b>Free BJ’s Memberships: </b>Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*</li><li><b>Generous Paid Time Off: </b>Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*</li><li><b>Flexible and Affordable Health Benefits: </b>Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*</li><li><b>401(k) Retirement Savings Plan: </b>Build your financial future with a company match (available to team members 18 and older).*</li><li><b>Employee Stock Purchase Plan:</b>  Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*</li></ul><p></p><p>*Eligibility requirements vary by position.</p><div><div><p><u><span>General Responsibility:</span></u><span> </span></p></div><div><p><span><span>Reports </span><span>to assigned</span><span> B2B </span><span>Sales and Development Manager</span><span>.</span><span>  </span></span><span> </span></p></div><div><ul><li><p><span><span>Focused on </span><span>growing revenue and margin by </span><span>retaining</span><span> existing, targeted cust</span><span>omers </span><span>in an assigned territory.</span></span><span> </span></p></li><li><p><span><span>Utilizes company supplied equipment, </span><span>existing IT systems</span><span>,</span><span> and business processes</span><span> to prepare purchase documents</span><span> for customers</span><span>.  </span></span><span> </span></p></li><li><p><span><span>Follows up on all </span><span>referral</span><span> </span><span>leads</span><span> to </span><span>maximize</span><span> selling efforts</span><span>.</span><span>  </span></span><span> </span></p></li><li><p><span><span>Works directly with customers virtually or </span><span>through visitations at Clubs or at their </span><span>business location(s)</span><span>.  </span></span><span> </span></p></li><li><p><span><span>Ability to work in a fast -</span><span> paced environment</span><span> that will include some data entry tasks for preparing customer orders</span><span>.</span><span>  </span></span><span> </span></p></li><li><p><span><span>Collaborate with </span><span>internal</span><span> </span><span>departments </span><span>as needed </span><span>to satisfy customer needs and requests</span><span>.  </span><span> </span></span><span> </span></p></li><li><p><span><span>Execute B2B plans</span><span> and strategies to </span><span>accomplish</span><span> the organizational</span><span> objectives </span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><u><span>Responsibilities:</span></u><span> </span></p></div><div><ul><li><p><span><span>Communicate BJ’s </span><span>B2B </span><span>business </span><span>model and value to clients</span></span><span> </span></p></li><li><p><span><span>Connect with clients in person, via zoom/teams, email,</span><span> or phone to understand their business model and needs to increase efficiency and incremental </span><span>sales</span></span><span> </span></p></li><li><p><span><span>Collect and analyze client data to learn and discern client </span><span>behavior</span></span><span> </span></p></li><li><p><span><span>Build client relationships that </span><span>maintain</span><span> current categories of business while also expanding into new categories and </span><span>articles</span></span></p></li><li><p><span><span>Collaborate with internal departments and stake holders to facilitate</span><span> client</span><span>’</span><span>s needs</span><span> and </span><span>fulfillment</span></span><span> </span></p></li><li><p><span><span>Ability to keep accurate</span><span> </span><span>customer </span><span>record</span><span>s</span></span><span> </span></p></li><li><p><span><span>Discover and m</span><span>aintain</span><span> </span><span>deep </span><span>knowledge of BJ’s products, </span><span>services,</span><span> and value proposition</span></span><span> </span></p></li><li><p><span><span>Resolve client complaints, assist</span><span> in returns or </span><span>refunds,</span><span> and prevent </span><span>additional</span><span> issues by improving processes</span></span><span> </span></p></li><li><p><span><span>Maintain awareness of markets, industry trends, </span><span>competitor activities and client problems</span><span> to communicate </span><span>appropriate rec</span><span>ommendations</span><span> to management staff</span></span><span> </span></p></li><li><p><span><span>Deliver</span><span> revenue </span><span>and</span><span> margin growth</span><span> </span><span>within your assigned territory</span></span><span> </span></p></li><li><p><span><span>Utilize the most economical means available for travel and meeting costs </span><span>to</span><span> stay compliant with company</span><span> policies</span></span><span> </span></p></li></ul></div></div><div><div><p><span> </span></p></div><div><p><u><span>Skills and Qualifications:</span></u><span> </span></p></div><div><ul><li><p><span><span>Bachelor’s degree in sales, communications, or related field</span><span> preferred.</span></span><span> </span></p></li><li><p><span><span>Exceptional verbal and written communication skills.</span></span><span> </span></p></li><li><p><span><span>Ability to collect, track and analyze data to draw insights that can be applied to client</span><span>’</span><span>s needs</span><span>.</span></span><span> </span></p></li><li><p><span><span>Proven problem-solving skills</span><span>.</span></span><span> </span></p></li><li><p><span><span>Excellent active listening skills</span><span>.</span></span><span> </span></p></li><li><p><span><span>Build rapport and collaborate with BJ’s</span><span> stakeholders</span><span>, vendors</span><span>,</span><span> and clients</span><span>.</span></span><span> </span></p></li><li><p><span><span>Advanced understanding of consumer behaviors and industry trends</span><span>.</span></span><span> </span></p></li><li><p><span><span>Be able to teach and learn<span> </span>new ideas</span><span> and processes</span><span>.</span></span><span> </span></p></li><li><p><span><span>Capable of discovering solutions to client issues </span><span>independently </span><span>while </span><span>collaborating with</span><span> internal departments to ensure </span><span>a</span><span> </span><span>best-in-class</span><span> </span><span>client-company relationship</span><span>.</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><u><span>What Does </span><span>an Account Manager Do? </span></u><span> </span></p></div><div><ul><li><p><span><span>Ensure client needs are understood and satisfied</span></span><span> </span></p></li><li><p><span><span>Build and manage client relationships</span></span><span> </span></p></li><li><p><span><span>Grow year-over-year revenue and margin dollars in an assigned territory.</span></span><span> </span></p></li><li><p><span><span>Collect and discern information to ensure BJ’s offerings meet the individual needs of client</span></span><span> </span></p></li><li><p><span><span>Teach, coach,</span><span> and motivate clients to implement strategies and tactics that deliver the entire BJ’s</span><span> quote-to-cash process in a mutually beneficial</span><span>,</span><span> </span><span>profitable </span><span>manner</span></span><span> </span></p></li><li><p><span><span>Utilize Salesforce to maximize client </span><span>engagement</span></span><span> </span></p></li><li><p><span><span>Execute monthly and quarterly reviews with </span><span>clients</span></span><span> </span></p></li><li><p><span><span>Leverage article promotions to engage clients and drive high volume sales</span></span><span> </span></p></li></ul></div></div><div><div><p><span> </span></p></div><div><p><u><span>Account Manager Experience and Requirements:</span></u><span> </span></p></div><div><ul><li><p><span><span>Bachelor’s degree preferred</span></span><span> </span></p></li><li><p><span><span>2-5 years proven sales experience in the same or a related field</span></span><span><span> </span></span><span> </span></p></li><li><p><span><span>Exceptional verbal and written communication skills</span></span><span> </span></p></li><li><p><span><span>Ability to collect, track and analyze data to draw insights that can be applied to customer needs</span></span><span> </span></p></li><li><p><span><span>Demonstrated problem-solving skills</span></span><span> </span></p></li><li><p><span><span>Excellent active listening skills</span></span><span> </span></p></li><li><p><span><span>Ability to build rapport and collaborate with BJ’s stakeholders</span><span>, vendors</span><span>,</span><span> and with clients</span></span><span> </span></p></li><li><p><span><span>Be able to learn and teach</span><span> </span><span>new ideas</span><span> and processe</span><span>s</span></span><span> </span></p></li></ul></div></div><p style="text-align:inherit"></p><p style="text-align:inherit"></p>In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $47,500.00 - $63,000.00<p> </p><p> </p>We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...