Business Systems Analyst - Plan to Make & Warehousing

Ocean Spray is hiring for a(n) Business Systems Analyst - Plan to Make & Warehousing! We’re a team of farmers, thinkers, creators, and doers. Whatever your title, whatever your role — it always comes back to this: we’re a farmer-owned co-op where everyone rolls up their sleeves to get the job done. Three maverick farmers started it all — and we’ve been making our own way ever since. <p style="text-align:inherit"></p><p style="text-align:left"><b>Position Location:</b> We're all about flexibility. This will be a <b><i>remote</i> <i>role</i></b> based out of our corporate headquarters in Lakeville, MA. We are open to remote candidates.</p><p style="text-align:inherit"></p>The BSA is responsible for analyzing and improving business processes and systems. The BSA will assist with the design, development and deployment of optimized, integrated, automated solutions, specifically related to our Supply Chain functions across Manufacturing, Production Planning and Warehousing to enhance organizational efficiency and effectiveness. The BSA will also collaborate with IT teams to implement solutions, conduct testing, and ensure successful deployment. Key responsibilities include identifying areas for improvement, developing process models, and providing ongoing support and training to users. This role will be the functional expert in SAP PP, SAP IM/EWM, and a critical component of our SAP Delivery Solution Team, working with key business stakeholders and product teams to prioritize and deliver enhancements, projects and enable capabilities that provide value to the cooperative. The BSA will also work closely with the Application support team to resolve day-to-day support tickets and ensure the operational health of the system. As such the role requires keen attention to detail. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments.<p style="text-align:inherit"></p><p style="text-align:left"><b>A Day in the Life...</b></p><div><p><span><span>• ​​Collaborate with business stakeholders, product owners, SAP development team, data governance, and subject matter experts to gather requirements, design and deliver implementations and enhancements within SAP<span> </span></span><span>PP</span><span><span> </span>and IM/EWM</span></span><span> </span></p></div><div><p><span><span>• ​​Work with the business and product partners from cross-functional initiatives to support the business processes related to<span> </span></span><span>Supply Chain</span><span><span> </span>and identify opportunities for productivity, efficiency, and growth enabled by tech <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">solutions    </span></span></span><span> </span></p></div><div><p><span><span>• ​​Accountable for maintaining integrations within SAP<span> </span></span><span>PP</span><span><span> </span></span><span>& IM/EWM<span> </span></span><span>module</span><span>s</span><span>, supporting ecosystems and overseeing batch schedules working with 3rd party offshore support teams and/or Vendor support teams </span></span><span> </span></p></div><div><p><span><span>• ​​Document and diagram existing system and business processes and analyze for more efficient methods </span></span><span> </span></p></div><div><p><span><span>• ​​Translate functional business requirements into technical requirements working within an agile team </span></span><span> </span></p></div><div><p><span><span>• ​​Collaborate within an agile team to perform cost-benefit and return on investment analyses for proposed enhancements and projects to aid management in making implementation decisions </span></span><span> </span></p></div><div><p><span><span>• ​​Coordinate and perform use case tests, end-user reviews and post-implementation support </span></span><span> </span></p></div><div><p><span><span>• ​​Deliver orientation and training to end users for new capabilities, enhancements and projects including writing <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">documentation  </span></span></span><span> </span></p></div><div><p><span><span>• ​​Provide production support and research application incidents working with developers, end-users, and the Application support team </span></span><span> </span></p></div><div><p><span><span>• ​​Assist in prioritizing break/fix and enhancement requests with product managers, business leads, and Application support team to ensure delivery of prioritized requests in a timely manner </span></span><span> </span></p></div><p style="text-align:inherit"></p><p style="text-align:left"><b>What We Are Looking For:</b></p><div><p><b><u><span>Required</span></u><span> </span></b></p></div><div><p><span><span>• ​​Proven experience as a Business Systems Analyst or similar role overseeing the design, development, and implementation of software and solutions.</span></span><span> </span></p></div><div><p><span><span>• ​​Technical knowledge of SAP<span> </span></span><span>PP</span><span><span> </span>& IM/EWM</span><span><span> </span>required. Experience with<span> </span></span><span>MES systems</span><span><span> </span>a plus</span></span><span> </span></p></div><div><p><span><span>• Proficiency in business process modeling and documentation tools​</span></span><span> </span></p></div><div><p><span><span>• ​​Knowledge of software development lifecycle (SDLC) and project management methodologies.</span></span><span> </span></p></div><div><p><span><span>• ​​Strong analytical and problem-solving skills.</span></span><span> </span></p></div><div><p><span><span>• ​​Excellent written and oral communication skills​</span></span><span> </span></p></div><div><p><span><span>• ​​Excellent listening and interpersonal skills​</span></span><span> </span></p></div><div><p><span><span>• ​​Ability to communicate ideas in both technical and user-friendly language </span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><u><span>Preferred</span></u><span> </span></b><span> </span></p></div><div><p><span><span>• ​​3+ years of functional SAP experience in<span> </span></span><span>PP</span><span><span> </span>& IM/EWM</span><span>, ideally in a CPG/Manufacturing business</span></span><span> </span></p></div><div><p><span><span>• ​​</span><span>Experience supporting SAP IDoc-based integrations, including monitoring, reprocessing, and issue resolution</span><span><span> </span>a plus</span></span><span> </span></p></div><div><p><span><span>• ​​Knowledge of APIs and other integration methodologies</span></span><span> </span></p></div><div><p><span><span>• ​​Enhancement & production management experience </span></span><span> </span></p></div><div><p><span><span>• ​​Experience working in a team-oriented, collaborative environment</span></span><span> </span></p></div><p style="text-align:inherit"></p><p style="text-align:left"><b>Education:</b></p>Bachelor's or University Degree (Required)<p style="text-align:inherit"></p><p style="text-align:left"><b>Work Experience:</b></p>At least 3 Years of Experience<p style="text-align:inherit"></p><p style="text-align:left"><b>Annual Salary:</b></p>$71,500 - $98,340<p></p><p><i>The base salary range information above serves as a guideline of the position’s typical hiring range.  We value and appreciate what makes you unique and will consider a variety of factors when determining an offer.  These factors include, but are not limited to, your skills and experience, external and internal benchmarks, as well as overall company <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">considerations. </span> Certain positions may be eligible for short-term and long-term incentive rewards. We also offer a competitive and comprehensive benefits program that supports all aspects of your health and well-being.</i></p><p></p><p><b>Benefits:</b></p><ul><li><p>Complete insurance package on Day-1 that includes a plethora of health and wellness programs</p></li><li><ul><li><p>Health, Dental and Vision insurance</p></li><li><p>Health savings account</p></li><li><p>Flexible spending account</p></li><li><p>Life and accident insurance</p></li><li><p>Employee assistance program</p></li><li><p>Telehealth services</p></li><li><p>1:1 health coaching</p></li><li><p>Supportive benefits for all the stages of your life</p></li></ul></li><li><p>401(k) with up to 6% Company matching; additional potential discretionary match at year-end</p></li><li><p>Short-Term <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Incentive/Performance</span> bonuses</p></li><li><p>Flexible scheduling options</p></li><li><p>Vacation pay, up to three weeks of time (pro-rated for your first year of employment)</p></li><li><p>Holiday pay for 12 holidays</p></li><li><p>Career development and growth opportunities</p></li><li><p>Tuition/Education assistance programs</p></li><li><p>Access to LinkedIn Learning</p></li><li><p>Scholarship programs for children of employees</p></li><li><p>Parental leave</p></li><li><p>Bright Horizons Family Solutions – Back-up care, tutoring, etc.</p></li><li><p>Adoption assistance</p></li><li><p>Bereavement leave</p></li><li><p>Up to $300 fitness reimbursement</p></li><li><p>Up to $300 massage reimbursement</p></li><li><p>Employee appreciation events</p></li><li><p>Employee discounts</p></li><li><p>Charitable giving</p></li></ul><p></p><p style="text-align:left"><b><span>Who We Are: </span></b></p><p style="text-align:left"><span>You might have our iconic cranberry juice in your fridge or have gotten into heated holiday debate about what’s better - canned or fresh cranberry sauce. But did you know that the hardworking people growing the superfruit in our products are 700 family farmers that own our cooperative? They entrust us with what is most precious to them to create new and innovative products that will delight consumers and grow this beloved brand today and into the future.<br><br>Team members, farmers, consumers and communities alike--we value what makes us unique and strive to connect our farms to families for a better life by living our values: </span></p><ul><li><b><u><span>G</span></u></b><u><span>rower Mindset</span></u><span> – We embrace our grower-owners innovative spirit and heritage through confidence, learning and focus on the future.</span></li><li><u><span>Sustainable </span></u><b><u><span>R</span></u></b><u><span>esults</span></u><span> – Guided by purpose, we are focused on delivering results for our grower-owners.</span></li><li><b><u><span>I</span></u></b><u><span>ntegrity Above All</span></u><span> – We are ethical, doing the right thing for our grower-owners, customers, consumers and each other</span></li><li><u><span>Inclusive </span></u><b><u><span>T</span></u></b><u><span>eamwork</span></u><span> – We build diverse and inclusive teams that strengthen our cooperative. </span></li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><div><div><div><div><div><div><div><p style="text-align:left"><i>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.</i></p></div></div></div></div></div></div></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...