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Case Manager
<br><br><div> <p style="margin: 0.8pt 0in 0in 0.15in; font-size: 14pt; font-family: 'Times New Roman', serif; font-weight: bold;">Case Manager</p> <p style="margin: 0.1pt 0in 0.0001pt 0.15in; text-indent: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 14.0pt;">S</span>tatus: Non-Exempt</p> <p style="margin: 0.4pt 0in 0.0001pt 13.8pt; text-indent: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;">Reports to: Case Manager Supervisor or Director Designee</p> <p style="margin: 0in; text-indent: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"> </p> <p style="margin: 1.1pt 0in 0.0001pt; text-indent: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"> </p> <p style="margin: 0in 0in 0in 0.15in; font-size: 11pt; font-family: 'Times New Roman', serif;"><em><span style="font-size: 12.0pt;">“Our mission is to provide people with developmental disabilities diverse opportunities to lead fulfilling lives”</span></em></p> <p style="margin: 0.7pt 0in 0.0001pt; text-indent: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"><em> </em></p> <p style="margin: 0.05pt 0in 0.0001pt 0.15in; text-indent: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;">Qualifications</p> <ul style="margin-bottom: 0in; margin-top: 0.266667px;"> <li style="margin: 0.2pt 10.65pt 0in 14.3333px; line-height: 101%; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt; line-height: 101%;">Bachelor’s degree in Human Services or a related human services field from an accredited college or university and two years of work experience working directly with persons with disabilities or</span></li> <li style="margin: 0in 10.5pt 0.0001pt 14.3333px; line-height: 101%; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt; line-height: 101%;">Associate’s degree from an accredited college or university and four years of work experience working directly with persons with disabilities;</span></li> <li style="margin: 0in 0in 0in 14.3333px; line-height: 14.65pt; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">Must be at least 21 years old;</span></li> <li style="margin: 0.2pt 10.9pt 0in 14.3333px; line-height: 101%; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt; line-height: 101%;">Valid Pennsylvania Drivers License with acceptable driving record as determined by Motor Vehicle Report and insurance guidelines.</span></li> </ul> <p style="margin: 0.45pt 0in 0.0001pt; text-indent: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"> </p> <p style="margin: 0in 0in 0in 0.15in; text-indent: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;">Essential Functions</p> <ul style="margin-bottom: 0in; margin-top: 0.266667px;"> <li style="margin: 0.2pt 31.7pt 0in 14.3333px; line-height: 101%; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt; line-height: 101%;">Responsible for the overall coordination of care, along with some responsibility for the overall and long term elements of the program;</span></li> <li style="margin: 0in 39.9pt 0.0001pt 14.3333px; line-height: 101%; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt; line-height: 101%;">Develops Individual Service Plans with client, family, funding agency representative, and members of treatment team;</span></li> <li style="margin: 0in 28.65pt 0.0001pt 14.3333px; line-height: 101%; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt; line-height: 101%;">Facilitation of Individual Service Plan/Individual Treatment Plan meetings and Interdisciplinary Team Meetings, in cooperation with the Funding agency representative; and meets deadlines for completion of necessary documentation including but not limited to progress/status summaries, progress notes, and monthly/quarterly updates.</span></li> <li style="margin: 0.1pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">Designated as contact for monitoring visits.</span></li> <li style="margin: 0.2pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">Serves as a primary contact for families, agencies, and other professionals involved in clients’ care;</span></li> <li style="margin: 0.2pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">Maintains regular contact with client;</span></li> <li style="margin: 0.15pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">Coordinates services among providers to ensure continuity of care;</span></li> <li style="margin: 0.2pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">Attends professional meetings as needed to represent the client and Keystone Community Resources;</span></li> <li style="margin: 0.15pt 17.7pt 0.0001pt 14.3333px; line-height: 101%; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt; line-height: 101%;">Schedules, attends, and transports clients to appointments including medical, counseling, court, supervised visitation, psychiatric appointments etc.;</span></li> <li style="margin: 0in 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">Advocates for the safety and welfare of clients;</span></li> <li style="margin: 0.2pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">Coordinates admission and discharge process with Program Coordinator and Residential Manager;</span></li> <li style="margin: 0.15pt 40.25pt 0.0001pt 14.3333px; line-height: 101%; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt; line-height: 101%;">Communicates regularly with Residential Manager to ensure implementation of treatment goals in the residence; regularly updates Manager on any changes;</span></li> <li style="margin: 0in 19.05pt 0.0001pt 14.3333px; line-height: 101%; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt; line-height: 101%;">Practices safe and sound crisis prevention and intervention strategies by promoting and teaching the use of preventative strategies, therapeutic activities and recreation, and early intervention techniques;</span></li> <li style="margin: 0in 0in 0in 14.3333px; line-height: 14.65pt; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">Provides necessary coverage in homes, in emergency situations, to ensure safety and welfare of clients;</span></li> <li style="margin: 0.15pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">Assume on-call coverage as assigned;</span></li> <li style="margin: 0.2pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">Participates in required in-service training for continuing professional development;</span></li> <li style="margin: 0.2pt 136.1pt 0.0001pt 14.4px; line-height: 101%; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-size: 12.0pt; line-height: 101%;">Responsible for the overall maintenance and quality of the clients’ residential file. Work Environment</span></li> </ul> </div> <p><span style="font-size: 12.0pt; line-height: 101%; font-family: Symbol;"> </span></p> <div> <ul style="margin-top: 4.1pt; margin-bottom: .0001pt;"> <li style="margin: 4.1pt 37.45pt 0.0001pt 14.3333px; line-height: 101%; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt; line-height: 101%;">Office environment combined with Program environment, which includes community and recreational activities;</span></li> <li style="margin: 0in 0in 0in 14.3333px; line-height: 14.7pt; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">May experience exposure to body fluids and the need to provide personal, private care to individuals;</span></li> <li style="margin: 0.2pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">Varied shift hours will be required;</span></li> <li style="margin: 0.2pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">Driving up to 2 hours or more for court/family meetings</span></li> </ul> <p style="margin: 0.65pt 0in 0.0001pt; text-indent: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"> </p> <p style="margin: 0in 0in 0in 0.15in; text-indent: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;">Physical Abilities</p> <ul style="margin-top: 0.25pt; margin-bottom: 0in;"> <li style="margin: 0.25pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;">Must be able to lift and transfer 50 pounds using proper body mechanics</li> <li style="margin: 0.25pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;">Must be able to climb and descend 20 stairs carrying 10 pounds</li> <li style="margin: 0.2pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;">Must be able to bend to retrieve an object at floor level 6-12 times hourly</li> <li style="margin: 0.2pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;">Must be able to crouch at the knees 6-12 times hourly</li> <li style="margin: 0.2pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;">Must be able to kneel on both knees</li> <li style="margin: 0.2pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;">Must be able to drive for a period of one hour 3-6 times daily</li> <li style="margin: 0.2pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;">Must be able to stand for a period of one hour 6-12 times daily</li> <li style="margin: 0.25pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;">Must be able to sit for a period of one hour 6-12 times daily</li> <li style="margin: 0.2pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;">Must be able to push/pull 10 pounds</li> <li style="margin: 0.2pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;">Must be able to grasp an object with at least one hand</li> <li style="margin: 0.2pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;">Must have at least 20/40 combined vision with or without corrective lenses</li> <li style="margin: 0.2pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;">Must be able to hear a normal spoken voice with or without hearing assistance</li> </ul> <p style="margin: 1.8pt 0in 0.0001pt; text-indent: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"> </p> <p style="margin: 0in 0in 0in 0.15in; text-indent: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;">Confidentiality</p> <ul style="margin-top: .25pt; margin-bottom: .0001pt;"> <li style="margin: 0.25pt 20.1pt 0.0001pt 14.3333px; line-height: 102%; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt; line-height: 102%;">The Health Insurance Portability and Accountability Act (HIPAA) apply to any access to the protected health information of the people in care. Such information may include, but is not limited to: identifying information, medications, treatment plans and procedures, physician’s and nurses’ notes and orders, medical and other health related records, medical and other health related appointments. Federal and state laws and regulations protect the release of such information.</span></li> <li style="margin: 0in 36.6pt 0.0001pt 14.3333px; line-height: 101%; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt; line-height: 101%;">May share protected health information verbally, in writing, or electronically with medical and nursing staff, co-workers, staff of collateral agencies and family members, given the required authorization.</span></li> <li style="margin: 0in 10.9pt 0.0001pt 14.3333px; line-height: 101%; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt; line-height: 101%;">All use of protected health information, verbally or in any written or electronic form, shall be used or shared only to the extent required to perform treatment responsibilities, produce required documentation for payment, and assure necessary health care.</span></li> <li style="margin: 0in 30.35pt 0.0001pt 14.3333px; line-height: 102%; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt; line-height: 102%;">All protected health information, in any written or electronic medium, shall be kept secure as detailed in Keystone’s Protected Health Information policy.</span></li> <li style="margin: 0in 0in 0in 14.3333px; line-height: 13.25pt; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;">General Professional confidentiality is expected at all times both within the company and with other agencies.</li> </ul> <p style="margin: 1.5pt 0in 0.0001pt; text-indent: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"> </p> <p style="margin: 0in 0in 0in 0.15in; text-indent: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;">Other Skills</p> <ul style="margin-bottom: 0in; margin-top: 0.266667px;"> <li style="margin: 0.2pt 30.15pt 0in 14.3333px; line-height: 101%; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt; line-height: 101%;">Perform documentation with accuracy, legibly and in a timely manner consistent with high professional, ethical standards.</span></li> <li style="margin: 0in 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">Ability to read, write and speak the English language in order to perform job duties.</span></li> <li style="margin: 0.2pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">Follow written and/or verbal instructions.</span></li> <li style="margin: 0.2pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">Perform basic Mathematical functions such as addition, subtraction, multiplication and division.</span></li> <li style="margin: 0.15pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">Manage multiple tasks.</span></li> <li style="margin: 0.2pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">Proficiency in Microsoft word, Excel, and Outlook.</span></li> <li style="margin: 0.15pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">Professional writing skills.</span></li> <li style="margin: 0.2pt 0in 0in 14.3333px; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: 0.0667px;"><span style="font-size: 12.0pt;">Complete other duties as assigned.</span></li> </ul> <p style="margin: 0in; text-indent: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"> </p> <p style="margin: 0in; text-indent: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"> </p> <p style="margin: 6.5pt 0in 0.0001pt; text-indent: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"> </p> <table cellspacing="0" cellpadding="0" align="left"> <tbody> <tr> <td> </td> <td> </td> <td> </td> <td> </td> </tr> <tr> <td> </td> <td align="left" valign="top"> </td> <td> </td> <td align="left" valign="top"> </td> </tr> </tbody> </table> <br clear="ALL"> <p> </p> <p style="margin: 0.35pt 0in 0.0001pt 0.15in; text-indent: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;">Employee Signature Date</p> </div> <p><span style="font-size: 12.0pt; font-family: 'Times New Roman', serif;"> </span></p> <p style="margin: 0.25pt 0in 0.0001pt; text-indent: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"> </p> <p style="margin: 0in 0in 0in 0.15in; line-height: 1pt; font-size: 11pt; font-family: 'Times New Roman', serif;"><span style="font-size: 1.0pt;"> </span></p> <p style="margin: 0in 0in 0in 0.15in; text-indent: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;">Supervisor Signature Date</p><br><br>