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Certified Medical Assistant

May 30, 2026

Certified Medical Assistant @ Midi Health: 👩‍⚕️💻 Midi is seeking a resourceful, professional and highly skilled Certified Medical Assistant to join our team! As a Certified Medical Assistant, you have a positive attitude both internally with your team and cross-functional partners and always treat patients with kindness and optimism. We lead with empathy and trust at Midi - we trust you to work independently with minimal supervision. Our Medical Assistant team is full of highly organized, detail-oriented, self-starters - we want our next hire to know what needs to be done and we trust that you will take the initiative to remove obstacles to get there! Business impact 📈 <ul> <li>Maintain accurate patient records </li> <li>Demonstrate empathy and professionalism via all communication methods, including: phone, video, email, slack, text, and patient portal messages </li> <li>Complete a high volume of prior authorizations </li> <li>Perform clinical administrative functions within scope of certification </li> <li>Following provider instructions, demonstrates accurate, timely, and efficient follow through with pharmacy refills, obtaining, reporting and tracking of lab results, medical records, leaving phone messages, and responding to patient messages </li> <li>Remain in compliance with HIPAA, and protect all patient health information (PHI) in accordance with Federal and state regulation</li> </ul> What you will need to succeed: 🌱 <ul> <li style="font-weight: bold;">National Medical Assistant Certification (CMA or RMA) from NHA, AMT OR AAMA required</li> <li style="font-weight: bold;">Prior experience utilizing the CoverMyMeds system required</li> <li style="font-weight: bold;">Experience submitting prior authorizations for weight loss medications electronically and over the phone required </li> <li style="font-weight: bold;">3+ years of experience as a Medical Assistant (post externship)- huge plus if you have telehealth and/or remote work experience! </li> <li style="font-weight: bold;">2+ years of current ATHENA ONE outpatient EMR experience required (Must have used Athena in 2024 and 2025), 5+ years of overall EMR experience. </li> </ul> Work Hours: Monday-Friday: 9-5:30 Pacific Time 10-6:30 Eastern Time 11-7:30 Eastern Time 12-8:30 Eastern Time *includes a 30 minute, unpaid lunch break What we offer: <ul> <li style="font-weight: bold;">Compensation: $22/hour, non-exempt</li> <li>Full Time, 40-hour work-week </li> <li>Fully remote, work from home opportunity! </li> <li>Benefits (medical, dental, vision, 401k)</li> </ul> The interview process will include: 📚 <ol> <li>AI Recruiter Interview (10 minute phone call)</li> <li>Recruiter Interview (30 min Zoom)</li> <li>Final Interview with Lead MA (30 min Zoom)</li> </ol> Thanks for your interest in Midi 👋 While you are waiting for us to review your resume, here is some fun content to check out! Check us out <a href="https://www.youtube.com/watch?v=1px7i6MVjNg">here</a> and<a href="https://youtu.be/LfeVmuVWEqY"> here</a>. Trust that our patients love❣️us! #Menopauseishot #LI-MR1<div class="content-conclusion">At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at <a href="mailto:careers@joinmidi.com">careers@joinmidi.com</a>. Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates <a href="https://joinemidi.notion.site/CCPA-Privacy-Notice-for-California-Candidates-234ea80994d38013bea1f24b3fa993ce">here</a>.</div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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