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Change Management and Adoption Consultant

May 26, 2026

Job Family:Operational Effectiveness Consulting Travel Required:Up to 75%+ Clearance Required:Ability to Obtain Public TrustWhat You Will Do: The Change Management and Adoption Consultant will be responsible for supporting our client with their electronic health record (EHR) implementation. This position will help prepare end users for the new EHR through on site support utilizing change management and training tools. You will be the go-to resource for new users of the system, providing them change management tools and resources, analyzing workflows end-to-end, answering questions, solutioning problems, and helping users get set for success when the new system is live. Establishing and maintaining relationships with stakeholders across the landscape will be critical in ensuring alignment with program objectives.This position will be instrumental in supporting training, change management, go-live, and sustainment activities. The candidate will support the development of work products and deliverables; establish relationships with primary clients and stakeholders; and identify opportunities to improve processes. The candidate will also support business development across the Department of Veterans Affairs account team.<ul><li>Support change management implementation and execute the overarching change management strategy</li><li>Deliver change management communication to inform the organization of the OCM program and upcoming organizational change</li><li>Provide insight and manage coordinated change impacts across the impacted organizations /personas</li><li>Support pre-go-live activities including training and adoption events</li><li>Guide client conversations towards effective outcomes</li><li>Educate business partners about the value of change management and engage the community of change practitioners across the organization</li><li>Build relationships with your service line staff to ensure you are a key POC for them throughout the weeks leading up to go live</li><li>Work with clients and team to identify opportunities for improvement</li><li>Develop slide decks / presentations</li><li>Collaborate with stakeholders to track progress on initiatives and workstreams</li></ul>What You Will Need:<ul><li>Must be U.S. citizen and be able to obtain a Public Trust clearance</li><li>Minimum of Bachelor's Degree</li><li>Minimum 3-5 (5+ years preferred) of change management or training experience</li><li>Ability to work 12-hour shifts on site during pre- and post go-live activities</li><li>Experience working directly in the Oracle Health/Cerner EHR as a clinician, administrative staff, or other end user</li><li>Knowledge of the use of Microsoft Office Products and related applications</li><li>Demonstrates abilities and success with identifying and addressing client needs: actively participating in client discussions and meetings; communicating a broad range of firm services; preparing concise, accurate documents</li><li>Must be organized, self-motivated and able to multitask in a fast paced and dynamic work environment</li><li>Demonstrated ability to excel both independently and as a team member in a lively, collaborative environment</li><li>Excellent written and verbal communication skills, including ability to present to executive leadership </li><li>Ability to managing deadlines and recurring deliverables</li></ul>*****MUST BE WILLING TO TRAVEL UP TO 100%***** What Would Be Nice To Have:<ul><li>Advanced degree in Public Health, Health Administration, Organizational Change Management or Business Administration</li><li>Experience in health care information technology (HCIT) consulting with a major healthcare organization or large-scale IT transformation project</li><li>Experience as a clinician</li><li>PROSCI Change Management Certification</li><li>CCMP Certification</li></ul>The annual salary range for this position is $89,000.00-$148,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:<ul><li>Medical, Rx, Dental & Vision Insurance</li><li>Personal and Family Sick Time & Company Paid Holidays</li><li>Position may be eligible for a discretionary variable incentive bonus</li><li>Parental Leave and Adoption Assistance</li><li>401(k) Retirement Plan</li><li>Basic Life & Supplemental Life</li><li>Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts</li><li>Short-Term & Long-Term Disability</li><li>Student Loan PayDown</li><li>Tuition Reimbursement, Personal Development & Learning Opportunities</li><li>Skills Development & Certifications</li><li>Employee Referral Program</li><li>Corporate Sponsored Events & Community Outreach</li><li>Emergency Back-Up Childcare Program</li><li>Mobility Stipend</li></ul>About GuidehouseGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at <a href="mailto:RecruitingAccommodation@guidehouse.com" target="_blank" rel="noopener noreferrer">RecruitingAccommodation@guidehouse.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or <a href="mailto:guidehouse@myworkday.com" target="_blank" rel="noopener noreferrer">guidehouse@myworkday.com</a>. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact <a href="mailto:recruiting@guidehouse.com" target="_blank" rel="noopener noreferrer">recruiting@guidehouse.com</a>. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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