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CLIENT EXPERIENCE MANAGER - REMOTE

June 17, 2026

<img src="https://rmkcdn.successfactors.com/f90b1316/9ed321b1-17fd-4013-86a4-5.png" alt="" border="0"> <ul> <li>Salary: $75,000- $80,000 </li> <li>Other forms of compensation: Bonus</li> </ul> FoodWorks is a division of Compass Group, the global leader in foodservice management and support services. At FoodWorks, we are finding and developing relationships with the best of the culinary talent in the local market. We are a hospitality company that partners with these local restaurants and food startups, providing them with operating space in prime locations all in the name of sharing our passion for culinary excellence. We’re seeking friendly, engaging individuals who are ambitious, organized, and creative. Do you have a strong background in the foodservice industry and have a keen ability to confidently communicate your knowledge of the market with anyone? If so, come launch your new career with FoodWorks!<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Job Summary</h2> </div><div>This individual will guarantee the delivery of outstanding service to our clients with the end goal of building and sustaining long-term relationships and customer satisfaction. This position requires up to 25% of travel. Key Responsibilities: <ul> <li>Provides continued high standard of service and communication to maintain client base</li> <li>Surveys existing accounts for new opportunities</li> <li>Manipulates data as needed for internal business reviews/meetings</li> <li>Performs an ongoing analysis of the portfolio of business managed by analyzing the vendor, client and sector financial performance</li> <li>Manages internal resources to problem solve for issues that have happened in the field</li> <li>Serves as liaison between client and sector to ensure all relevant information is communicated</li> <li>Performs other duties as assigned </li> </ul> Qualifications: <ul> <li>Bachelor’s Degree</li> <li>3-5 years of experience</li> <li>Demonstrated ability to prepare, analyze and present complex business reviews to Clients</li> <li>Excellent interpersonal communication and negotiation skills coupled with a strong customer service orientation</li> <li>Demonstrated ability to use analytical and intuitive judgment and sound decision making</li> <li>Strong problem solving skills</li> <li>Strong computer software skills required, specifically in the areas of Microsoft Word and Microsoft Excel</li> </ul></div></div></div>Apply to FoodWorks today! FoodWorks is a division of Compass Group USA <a href="http://www.compass-usa.com/our-story/">Click here to Learn More about the Compass Story</a> Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: <a href="https://info.flclearinghouse.com/">https://info.flclearinghouse.com/</a> Applications are accepted on an ongoing basis. Associates at FoodWorks are offered many fantastic benefits. <ul> <li>Medical</li> <li>Dental</li> <li>Vision</li> <li>Life Insurance/ AD</li> <li>Disability Insurance</li> <li>Retirement Plan</li> <li>Paid Time Off</li> <li>Holiday Time Off (varies by site/state)</li> <li>Associate Shopping Program</li> <li>Health and Wellness Programs</li> <li>Discount Marketplace</li> <li>Identity Theft Protection</li> <li>Pet Insurance</li> <li>Commuter Benefits</li> <li>Employee Assistance Program</li> <li>Flexible Spending Accounts (FSAs)</li> </ul> Foodworks maintains a drug-free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,<a href="https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Eurest.pdf"> click here</a> for paid time off benefits information. Req ID: 1542770 [[filter4]] [[req_classification]]

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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