Cloud Operations Engineer

<span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><b><span style="background:#FFFFFF;"><span style="color:#2b333a;">About us</span></span></b></span></span></span><br><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="background:#FFFFFF;"><span style="color:#2b333a;">As the leading authority in comprehensive real estate data, ATTOM Data Solutions provides customers with a one-stop destination to make better-informed real estate and economical decisions. Recognized nationwide as a trusted industry partner, ATTOM delivers various data products that ensure the accuracy, support, and flexibility required to get the information businesses and individuals need to achieve maximum results.</span></span></span></span></span><br><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="background:#FFFFFF;"><span style="color:#2b333a;">ATTOM provides premium property data and analytics that power a myriad of solutions that improve transparency, innovation, digitization and efficiency in a data-driven economy. ATTOM multi-sources premium property data for 155M+ U.S. residential and commercial properties covering 99 percent of the population. Our 30TB Data Warehouse powers industries like real estate, mortgage, and insurance with delivery options like APIs, bulk files, and AI-Ready Solutions for seamless integration and innovation.</span></span></span></span></span><br><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="background:#FFFFFF;"><span style="color:#2b333a;">ATTOM is a fully remote company, with employees located throughout the United States. </span></span></span></span></span><br><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><b><span style="background:#FFFFFF;"><span style="color:#2b333a;">Currently, we can only accept applicants located in the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kansas, Kentucky, Maine, Minnesota, New Jersey, New York, North Carolina, Ohio, Tennessee, Texas, Virginia, Washington, and Wisconsin</span></span></b></span></span></span><br><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><b><span style="background:#FFFFFF;"><span style="color:#2b333a;">About the Role</span></span></b></span></span></span><br><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="background:#FFFFFF;"><span style="color:#2b333a;">We operate a 24x7 SaaS platform and are looking for a Cloud Operations Engineer to join our team at the mid-level. Our primary environment is Azure today, but we are actively expanding into AWS and expect that footprint to grow significantly.</span></span></span></span></span><br><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="background:#FFFFFF;"><span style="color:#2b333a;">This is a hands-on engineering role—not a support queue job. You’ll be directly involved in operating and improving production systems, building automation, and working alongside our engineering and data teams. We’re looking for someone who can keep things running reliably today while helping us build something better over time. You’ll be working alongside senior engineers to help you succeed.</span></span></span></span></span><br><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><b><span style="background:#FFFFFF;"><span style="color:#2b333a;">What you will do:</span></span></b></span></span></span><br><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Production Operations & Incident Response</span></span></span></span></span><ul style="margin-bottom:11px;"><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Monitor, triage, and respond to production incidents across our Azure and AWS environments</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Lead or contribute to root cause analysis and post-incident review</span></span></span></span></span></li><li style="margin-bottom:11px;margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Partner with engineering teams during deployments, rollouts, and infrastructure changes</span></span></span></span></span></li></ul><br><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Automation & Infrastructure as Code</span></span></span></span></span><ul style="margin-bottom:11px;"><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Write and maintain scripts to automate operational tasks (PowerShell, Python, Bash)</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Contribute to infrastructure-as-code efforts and help raise the bar on repeatability</span></span></span></span></span></li><li style="margin-bottom:11px;margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Identify and eliminate manual toil across cloud operations workflows</span></span></span></span></span></li></ul><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Observability & Monitoring</span></span></span></span></span><ul style="margin-bottom:11px;"><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Maintain and improve our monitoring, alerting, and logging pipelines</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Tune dashboards and alerts to reduce noise and improve signal fidelity</span></span></span></span></span></li><li style="margin-bottom:11px;margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Help extend observability coverage as we build out new services and environments</span></span></span></span></span></li></ul><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Security & Compliance Basics</span></span></span></span></span><ul style="margin-bottom:11px;"><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Manage patching cadences and vulnerability remediation across cloud workloads</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Support identity and access reviews, role assignments, and least-privilege hygiene</span></span></span></span></span></li><li style="margin-bottom:11px;margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Apply basic hardening practices and help enforce security standards operationally</span></span></span></span></span></li></ul><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Cloud Modernization & Migration</span></span></span></span></span><ul style="margin-bottom:11px;"><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Support active migration and modernization initiatives as we grow our AWS presence</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Document infrastructure, processes, and runbooks to improve institutional knowledge</span></span></span></span></span></li><li style="margin-bottom:11px;margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Contribute ideas for improving platform reliability, cost, or architecture over time</span></span></span></span></span></li></ul><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><b><span style="background:#FFFFFF;"><span style="color:#2b333a;">What success looks like:</span></span></b></span></span></span></span><br><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="background:#FFFFFF;"><span style="color:#2b333a;">Within your first six months, you’re fully integrated into our on-call rotation, comfortable with our production environments, and handling incidents independently from detection through resolution. You’ve identified at least a few recurring pain points and taken ownership of automating or eliminating them.</span></span></span></span></span></span><br><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="background:#FFFFFF;"><span style="color:#2b333a;">By the 12-month mark, you’re contributing meaningfully to our AWS expansion—helping stand up and operate new services as they come online. Our monitoring coverage is better than it was when you arrived, and engineering teams consider you a reliable partner when they’re planning or shipping changes. You’re not just maintaining the platform; you’re actively improving it</span></span></span></span></span></span><br><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><b><span style="background:#FFFFFF;"><span style="color:#2b333a;">What we’re looking for:</span></span></b></span></span></span></span><ul style="margin-bottom:11px;"><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">3+ years of hands-on experience in a cloud operations, infrastructure, or SRE role</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Strong fundamentals across either Azure or AWS—compute, networking, storage, identity, and IAM, not just familiarity with VM management</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Comfortable working in both Windows and Linux environments</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Scripting proficiency in PowerShell or Bash (ideally both)</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Working knowledge of Git and source control workflows</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Able to operate independently—you can own a problem, investigate it, and drive it to resolution without needing constant direction</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Clear communicator who can work across teams and explain technical issues to non-technical stakeholders when needed</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Nice to Have</span></span></span></span></span><ul style="list-style-type:circle;"><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Experience with Terraform, Ansible, or similar infrastructure-as-code tooling</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Familiarity with CI/CD pipelines and deployment tooling</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Hands-on experience with monitoring and APM tools (we use AWS X-Ray, Azure Application Insights, and Elastic, among others)</span></span></span></span></span></li><li style="margin-left:8px;margin-bottom:11px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#000000;">Cloud certifications (Azure or AWS) are welcome but not required</span></span></span></span></span></li></ul></li></ul><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><b><span style="background:#FFFFFF;"><span style="color:#2b333a;">What we offer</span></span></b></span></span></span></span><ul style="margin-bottom:11px;"><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#2b333a;">Base Annual Salary $115,000-130,000 (Final salary offered may vary depending on your location, job-related skills, knowledge, and experience)</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#2b333a;">Flexible work schedule</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#2b333a;">Flexible time off policy </span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#2b333a;">Medical, dental, and vision insurance</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#2b333a;">Life and disability insurance</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#2b333a;">Employer-paid benefits</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#2b333a;">Employer-sponsored EAP (Employee Assistance Program)</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#2b333a;">Traditional 401(k) and Roth retirement plans with discretionary company match </span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#2b333a;">Pet insurance</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#2b333a;">Employee referral bonus</span></span></span></span></span></li><li style="margin-bottom:11px;margin-left:8px;"><span style="font-size:11pt;"><span style="background:#FFFFFF;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><span style="color:#2b333a;">Co-working/office membership through Regus</span></span></span></span></span></li></ul><span style="font-size:11pt;"><span style="line-height:normal;"><span style="font-family:Calibri, sans-serif;"><i><span style="background:#FFFFFF;"><span style="color:#2b333a;">ATTOM Data Solutions is an Equal Opportunity Employer/W/M/Dis. Relocation assistance is not offered for this position.</span></span></i></span></span></span><br> 

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...