Collections Specialist

<table style="border-collapse:collapse;border:none;"> <tbody><tr> <td style="width:76.25pt;padding:0in 5.4pt 0in 5.4pt;"> <p><strong>Position Title:</strong></p> </td> <td style="width:390.95pt;padding:0in 5.4pt 0in 5.4pt;"> <p>Collections Specialist</p> </td> </tr> <tr> <td style="width:76.25pt;padding:0in 5.4pt 0in 5.4pt;"> <p><strong>Position Type:</strong></p> </td> <td style="width:390.95pt;padding:0in 5.4pt 0in 5.4pt;"> <p><span style="color:#444444;background:#FFFFFF;">Professionals</span></p> </td> </tr> <tr> <td style="width:76.25pt;padding:0in 5.4pt 0in 5.4pt;"> <p><strong>Clearance: </strong></p> </td> <td style="width:390.95pt;padding:0in 5.4pt 0in 5.4pt;"> <p>n/a</p> </td> </tr> <tr> <td style="width:76.25pt;padding:0in 5.4pt 0in 5.4pt;"> <p><strong>Location:</strong></p> </td> <td style="width:390.95pt;padding:0in 5.4pt 0in 5.4pt;"> <p>Huntsville, AL-Remote</p> </td> </tr> <tr> <td style="width:76.25pt;padding:0in 5.4pt 0in 5.4pt;"> <p><strong>SOC Code: </strong></p> </td> <td style="width:390.95pt;padding:0in 5.4pt 0in 5.4pt;"> <p><span style="font-size:10.5pt;font-family:Arial, sans-serif;color:#000000;background:#FFFFFF;">13-2011.01</span></p> </td> </tr> <tr> <td style="width:76.25pt;padding:0in 5.4pt 0in 5.4pt;height:.25in;"> <p><strong>Salary*:</strong></p> </td> <td style="width:390.95pt;padding:0in 5.4pt 0in 5.4pt;height:.25in;"> <p>$60,000-$80,000</p> </td> </tr> </tbody></table> <p style="line-height:14pt;"><span style="font-size:9pt;"> *Dependent upon qualifications</span></p> <br> <p style="line-height:14pt;"><span style="color:#000000;font-family:verdana, geneva, sans-serif;font-size:8pt;">Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in these meaningful health and welfare benefits: </span></p> <ul> <li><span style="color:#000000;font-family:verdana, geneva, sans-serif;font-size:8pt;">Excellent health benefits from BCBS</span></li> <li><span style="color:#000000;font-family:verdana, geneva, sans-serif;font-size:8pt;">Smile brighter with Ameritas dental coverage</span></li> <li><span style="color:#000000;font-family:verdana, geneva, sans-serif;font-size:8pt;">See into the future with our luxurious VSP vision benefits</span></li> <li><span style="color:#000000;font-family:verdana, geneva, sans-serif;font-size:8pt;">Prepare for the long-haul courtesy of our 401k with company matching</span></li> <li><span style="color:#000000;font-family:verdana, geneva, sans-serif;font-size:8pt;">10 days' vacation, 7 days sick time</span></li> <li><span style="color:#000000;font-family:verdana, geneva, sans-serif;font-size:8pt;">Bonuses and salary increase potential via our certifications plan</span></li> </ul> <p style="line-height:14pt;"><span style="color:#000000;font-family:verdana, geneva, sans-serif;font-size:8pt;"> We do cool work here, defying expectations by simply being who we are - each of us makes an impact.</span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;"><strong>Essential Functions:</strong></span></p> <ul> <li style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">Proactively manage and execute all Summit 7 customer collections efforts</span></li> <li style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">Work with customers to resolve questions and provide information upon request</span></li> <li style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">Track all collections statuses & provide reporting to management on a regular & recurring basis</span></li> <li style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">Reduce / minimize proportion of overall receivables that are past due</span></li> <li style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">Reduce DSO</span></li> </ul> <p style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;"><strong>Duties and Responsibilities include:</strong></span></p> <ul> <li style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">Proactively work collections via regular statement distribution and customer inquiries</span></li> <li style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">Customer account reconciliations</span></li> <li style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">Assist with accounting corrections re: customer payment applications</span></li> <li style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">Facilitate and ensure adequate closure of customer account issues</span></li> <li style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">Lead recurring collections calls with management</span></li> <li style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">Other duties as assigned</span></li> </ul> <p><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;"><strong>Required Job Specifications</strong></span></p> <ul> <li style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">Minimum 3-5 years of dedicated B2B collections experience-this role requires someone who has worked specifically in collections, not a general accountant or AR clerk</span></li> <li style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">Proven track record managing collections as the primary function: handling aging reports, conducting consistent outreach, negotiating payment plans, resolving disputes, and reducing DSO</span></li> <li style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">Ability to work effectively in a fully remote environment, staying organized, self-directed, and responsive while managing a large portfolio of customer accounts</span></li> <li style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">Excellent communication and customer engagement skills to handle challenging conversations professionally while protecting customer relationships</span></li> <li style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">High attention to detail</span></li> <li style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">Strong organizational and analytical skills</span></li> <li style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">Proficient with Microsoft Office Suite software</span></li> <li style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">Bachelor's Degree in Accounting or related field preferred</span></li> <li style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">Microsoft Dynamics 365 experience preferred</span></li> </ul> <p style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;"><strong><span style="color:#000000;">Export Control Notice: </span></strong><span style="color:#000000;">This position may involve access to information subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). Qualified applicants will be considered regardless of national origin or immigration status. If a candidate does not meet the definition of a "U.S. Person" (as defined in 22 CFR § 120.15), the company will assess whether an export license is required. If a license is required, any offer of employment will be contingent upon the candidate's eligibility for, and the company's ability to obtain, such a license in accordance with U.S. law. A "U.S. Person" includes U.S. citizens, lawful permanent residents, asylees, and refugees.</span></span></p> <p style="line-height:107%;"><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;"><strong>Work Conditions</strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:8pt;">Work is typically performed in an office environment. Must be able to remain in a stationary position for extended periods of time. The person in this position will often move about inside the office to escort visitors, deliver packages to addressee, etc. Occasionally operates a computer and other office productivity machinery, such as a copy machine, and computer printer. Must be able to lift up to 25 pounds at a time. The person in this position frequently communicates with employees and clients.</span></p> <p><em>Summit 7 Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. </em></p> <br> <p><em><span style="font-size:11pt;font-family:Arial, sans-serif;">Summit 7 Systems requires background checks. Any offer of employment is</span> <span style="font-size:11pt;font-family:Arial, sans-serif;">contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug sc<span style="letter-spacing:-.15pt;">reening. </span></span></em></p>

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Common Interview Questions And Answers

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