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Commercial Underwriting Manager (Remote/Hybrid in the US)
Who We Are
Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We Do
Manages the day-to-day activities of a team of Underwriters and may manage title professionals and support personnel that provides underwriting support and expertise to company personnel, agents, and customer(s), related to the issuance of real estate title insurance commitments and policies. Utilizes underwriting standards and guidelines within delegated authority limits, to underwrite the issuance of title insurance and provide guidance in the performance of real estate settlement services.HOW YOU’LL CONTRIBUTE
- Manages and sets priorities of the daily operations of a large functional area or department.
- Manages a group of professionals (typically skilled exempt and non-exempt level employees) who have responsibility for operations and project outcomes. Provides direct and indirect supervision of teams.
- Contributes to project reviews and approves detailed designs and cost estimates for projects.
- Participates in long-range departmental planning and provides input to operational decisions and to clarify or modify project plans, and/or schedule requirements.
- Writes and conducts employee performance reviews and provides ongoing performance feedback through coaching. Makes hiring and compensation recommendations. May get input from Senior Management/Executive Management.
- Other duties as assigned
WHAT YOU’LL BRING
Required Education, Experience, Certification/Licensure
- Juris Doctor preferred. Bachelor’s degree or equivalent combination of education and experience
- 5-7 years of directly related experience in the Title Industry
- 3-5 years demonstrated experience in a supervisory or management role preferred
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
- Successful track record designing, developing, and executing complex projects in area of functional expertise.
- Ability to establish and maintain effective working relationships at the Management level across functional groups and business units. Adeptness to influence the thinking of, or gain acceptance from, others in sensitive situations, using influence and preventing damage to the relationships.
- Strong capacity to communicate the function’s vision and the department’s direction and set aligned goals. Provides resources and creates systems to measure results. Familiar with competitor, financial and industry dynamics.
- Actively recruits, retains, and develops talent and holds employees accountable for results. Leads change, manages conflict, and fosters collaboration.
- Drives and models customer loyalty, manages customer expectations, solicits customer feedback, and ensures commitments are met.
- Provides others with reliable information and delivers informative and persuasive presentations. Uses good listening skills and negotiates effectively.
- Collaboratively engages with leaders to create, identify, and implement solutions to further effectiveness of the business.
