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Community Growth Manager

May 30, 2026

About Onit: We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions. We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you. <h2 style="margin: 8pt 0in 4pt; line-height: 115%; break-after: avoid; font-size: 16pt; font-family: 'Aptos Display', sans-serif; color: #0f4761; font-weight: normal;">Position Summary</h2> <h2 style="margin: 8pt 0in 4pt; line-height: 115%; break-after: avoid; font-size: 16pt; font-family: 'Aptos Display', sans-serif; color: #0f4761; font-weight: normal;">We’re looking for a growth focused marketer to drive community membership through paid and organic channels, lead content and execute the Onit Community Program. This high-exposure role offers a unique opportunity to collaborate across the Onit business and customer base, helping shape the future of our customer engagement and thought leadership initiatives—especially around AI. </h2> <h2 style="margin: 8pt 0in 4pt; line-height: 115%; break-after: avoid; font-size: 16pt; font-family: 'Aptos Display', sans-serif; color: #0f4761; font-weight: normal;">The right person is both strategic and practical. They know how to drive growth through ads, LinkedIn, SEO, content, partnerships, forums, and creative campaigns, but they are also comfortable managing day-to-day marketing execution. This is a strong fit for someone who likes building, testing, writing, organizing, and owning results.</h2> <h2 style="margin: 8pt 0in 4pt; line-height: 115%; break-after: avoid; font-size: 16pt; font-family: 'Aptos Display', sans-serif; color: #0f4761; font-weight: normal;">You can read about the Onit Community program, <a href="https://community.onit.com/">Onpoint</a>, <a href="https://www.onit.com/news/onit-elevates-jean-yang-to-lead-community/">here</a> </h2> Key Responsibilities:<div> Growth & Acquisition <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Grow community membership through content, social promotion, and member engagement</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Run promotion across LinkedIn, email, partner channels, and other community platforms</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Improve growth by building partnerships, referrals, shareable campaigns, and optimizing funnel performance</li> </ul> Content, Social & SEO <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Create, manage, or oversee content that builds awareness, drives engagement, and supports membership growth across a range of formats</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Manage LinkedIn presence, thought leadership, social distribution, and forum participation</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Support SEO through content development, landing pages, and ongoing optimization</li> </ul> Website & Conversion <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Oversee website updates, landing pages, messaging, and conversion improvements, partnering with our platform vendor. </li> </ul> Program management, reporting & events <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Manage and execute the OnPoint Community Program and budget, ensuring it delivers value to members and aligns with strategic goals. </li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Track ROI across channels. Maintain accurate membership databases and track key engagement metrics to inform strategy and improve performance. </li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Plan and support webinars, roundtables, and small community events that foster connection (mostly virtual).</li> </ul> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Use AI tools actively to improve speed, creativity, content production, research, experimentation, and overall execution</li> </ul> </div> Required Skills: <div> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Background: 4–6 years of marketing experience in B2B technology, ideally SaaS. Background in legal, legal tech, or legal operations is a plus. </li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Growth and Acquisition: Experience in growth, community, or content marketing, with a strong track record of growing audiences, memberships, or user communities. Hands-on with paid acquisition, channel testing, LinkedIn marketing, SEO, content strategy, and digital distribution.</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Content & Web: Strong writing and storytelling skills; experience with content creation, and basic design skills (PowerPoint, web). Video/podcast editing and strong design skills are a plus.</li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Community & Events: Skilled in event planning, relationship-building, and client interaction; enjoys meeting customers and fostering connections. </li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Competency with tools and AI Fluency: A love of using tech and strong competency with office, content and common marketing tools. Deep interest in AI and regular use of AI tools in work and daily life. </li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Strong execution and proactive: Highly organized, efficient, and detail-oriented; a proactive problem solver. </li> <li style="margin: 0in 0in 0in 0px; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Excellent communicator with the ability to work cross-functionally and represent the community program internally and externally. </li> </ul> </div> Why Join Us?<div> This is a unique opportunity to be at the intersection of AI transformation, go-to-market strategy, and customer engagement. You’ll gain high exposure to leaders across Onit and build meaningful relationships with our vibrant customer community. </div> <div>$92,500 - $100,000 a year</div> At Onit, we’re committed to offering fair and competitive compensation. In addition to base pay, associates are eligible for an annual discretionary bonus. The final base salary you receive will reflect factors such as your skills, education, experience, and work location. Benefits & Perks That Support You:Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:Health Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.Income Protection: 100% employer-paid life and disability insurance.Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.Community Engagement: One paid volunteer day each year to give back to the community. Our Commitment to ApplicantsWe know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for. This position will remain open for applications for 7 calendar days from the posting date.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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