Community Manager - Remote (PST Time Zone Preferred)

This a Full Remote job, the offer is available from: Canada, California (USA)


Role Overview: We are seeking a Community Manager to lead and support our member experience. You will handle onboarding, mastermind groups, online engagement, and in-person meetups. This role is both strategic and hands-on, requiring strong coaching and facilitation skills.
Key Responsibilities:
Onboarding Members:
  • Provide a warm and personalized onboarding experience.
  • Introduce members, share resources, and set success plans.
  • Make every member feel welcomed and connected from day one.
Facilitating Mastermind Groups:
  • Lead and schedule group coaching/mastermind sessions.
  • Prepare agendas, guide discussions, and encourage follow-through.
  • Motivate members to actively contribute.
Driving Online Engagement:
  • Stay active in WhatsApp and forum groups.
  • Spark conversations, celebrate wins, and answer questions.
  • Encourage meaningful participation and peer-to-peer support.
Organizing In-Person Meetups:
  • Plan local or national events for community members.
  • Manage logistics, communication, and follow-ups.
  • Strengthen relationships through face-to-face connections.
Boosting Retention & Value:
  • Maintain regular check-ins with members.
  • Track engagement and use feedback to improve experiences.
  • Promote referrals and deepen high-value relationships.
Supporting Value-Led Sales:
  • Help members identify next steps through trust-based conversations.
  • Share warm opportunities with the sales team.
Who You Are:
  • A natural connector who builds trust easily.
  • Skilled at facilitating group discussions.
  • Organized, accountable, and proactive.
  • Comfortable with social media-style communication.
  • Always looking to improve member experiences.
  • Experienced in community management and coaching ( certification preferred).
  • Tech-savvy, with experience using AI tools and CRM systems.
Skills & Experience:
  • Experience managing communities, masterminds, or member programs.
  • Strong communication and facilitation skills.
  • Familiarity with WhatsApp, forums, and CRM tools.
  • Event planning and project management experience.
  • Coaching certification (life, executive, or business) strongly preferred.
  • Background in community leadership, member success, or events is a plus.
Core Values:
  • Execution and accountability.
  • Bold, innovative mindset.
  • Open, positive communication.
  • High standards and attention to detail.
  • Continuous learning with an AI-first approach.
Other Relevant Details:
  • Location: Remote (PST preferred).
  • Schedule: 20 hours per week. Must overlap 2 hours between 05:00–10:00 p.m. PST (Mon–Thu).
  • Reports To: Leadership Team.
  • Pay Rate: $30–$50/hour.

This offer from "MDA Edge" has been enriched by Jobgether.com and got a 78% flex score.
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