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Contract Specialist II

May 26, 2026

Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: https://www.autofinance.com/ AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit https://corporate.openlane.com/. AFC’s Core Values: Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own. Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees. Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination. Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers. What We Offer: <ul><li>Competitive pay</li><li>Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)</li><li>Immediately vested 401K (US) or RRSP (Canada) with company match</li><li>Paid Vacation, Personal, and Sick Time</li><li>Paid maternity and paternity leave (US)</li><li>Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)</li><li>Robust Employee Assistance Program</li><li>Employer paid Leap into Service Day to volunteer</li><li>Tuition Reimbursement for eligible programs</li><li>Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization</li><li>Company culture of internal promotions, diverse career paths, and meaningful advancement </li></ul>We're Looking For:We are seeking a Contract Specialist II who will develop a thorough understanding of AFC policies, processes, and procedures related to processing of applications, contracts, and securing collateral. You will be part of a small, local team responsible for providing prompt, accurate, and courteous service to both internal and external customers. In this role, you will be involved in analyzing and verifying documents for contractual compliance per AFC's guidelines, determining the validity of the information received, and ensuring the integrity of our documentation.<h2>You Are:</h2><ul><li>Focused on Elevating Relationships: You believe integrity and honesty build long-lasting relationships. You enjoy connecting deeply with your customers, celebrating their wins, and supporting them through their struggles.</li><li>Powered by Passion: You are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer's success is built upon the commitment and perseverance of your efforts.</li><li>Vision-Driven: You focus on understanding your customers' future needs and are dedicated to continuous improvement. You aim to make it easier for customers to do business while preparing for what's to come.</li><li>Dedicated: You have an unwavering "people-first" commitment to ensure success and provide support to your customers and team.</li></ul><h2>What You'll Do:</h2><ul><li>Develop a thorough understanding of AFC policies, processes, and procedures related to processing of contracts.</li><li>Analyze and verify documents required for contracting under AFC established guidelines.</li><li>Determine the validity and accuracy of the information received.</li><li>Search and download needed documents from state agency websites.</li><li>Ensure complete and accurate account information based on documentation reviewed.</li><li>Generate contracts and necessary amendments for execution.</li><li>Review, accept, and scan properly executed original documents, both electronic and wet ink.</li><li>Review ACH Documentation for accuracy and set up of accounts for ACH processing.</li><li>Ensure timely and accurate follow ups for all necessary documentation.</li><li>Maintain customer records and provide assistance with electronic signature collection.</li></ul><h2> Must Haves:</h2><ul><li>Strong organizational and analytical skills, with a strong desire to succeed in a team-oriented office environment.</li><li>Exceptional attention to detail and organizational skills.</li><li>Ability to perform varied tasks with professional judgment, accuracy, and timeliness.</li><li>Post-high school course work in a related field, or 3–5 years of office experience is preferred but not required.</li></ul><h2> Nice to Have's:</h2><ul><li>Prior experience with Google Workspace or Microsoft Office preferred.</li><li>Familiarity with concepts and procedures typically used in the automotive and financial services industries.</li></ul> Sound like a match? Apply Now - We can't wait to hear from you! Compensation Range of Hourly: $21.00 - $28.00 USD

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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