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Credit Analyst (B2B Collections)

June 1, 2026

Job Summary JOB DESCRIPTION The Credit Analyst manages the full scope of collections for assigned accounts to ensure payment is received on a timely basis. Job Duties <ul><li>Reviews past due accounts receivables daily for assigned accounts </li><li>Manages collection activities, including, but not limited to, phone communications to customers to secure payment for assigned accounts and adjusting payment terms and/or schedules</li><li>Assesses and determines appropriate next steps in addressing delinquent accounts in an effort to establish a resolution involving satisfactory terms for all parties involved </li><li>Documents the results of collection calls, and communicates progress of accounts to principals, engagement team and regional finance on a timely basis</li><li>Interacts with key members of firm and client management to resolve billing disputes and service issues</li><li>Reviews Dunn & Bradstreet reports to make a determination on accounts that require continued attention and focus due to poor credit history patterns with the firm and/or other vendors</li><li>Analyzes stagnant accounts, and determines the need for escalation to a Finance Manager or Director for further action</li><li>Utilizes firm best practices to implement process changes to rectify service issues, including, but not limited to, recommending changes to customer payment terms or developing billing schedules based on a client’s cash flow</li><li>Other duties as required </li></ul>Supervisory Responsibilities <ul><li>N/A </li></ul>Education Qualifications, Knowledge, Skills and Abilities: <ul><li>High School Diploma or equivalent, required </li><li>Associate’s or Bachelor’s degree in Accounting, Business Administration, or Finance, preferred </li></ul>Experience <ul><li>Two (2) or more years of credit / collections field experience, required</li><li>Prior commercial (B2B) collections experience, preferred</li><li>Professional services firm experience, preferred </li></ul>License/Certifications <ul><li>N/A </li></ul>Software <ul><li>Proficient in the use of Microsoft Office Suite, required </li></ul>Other Knowledge, Skills & Abilities <ul><li>Excellent verbal and written communication skills</li><li>Strong customer service skills</li><li>Basic negotiation skills </li><li>Ability to work in a demanding environment </li><li>Capable of effectively analyzing and resolving issues and questions in a professional manner</li><li>Ability to successfully manage multiple projects with an attention to detail while working independently</li><li>Knowledge of firm’s collections procedures </li></ul>Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography. National Range: $28.85/hr - $33.66/hr Maryland Range: $28.85/hr - $33.66/hr NYC/Long Island/Westchester Range: $28.85/hr - $33.66/hr About Us Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization. BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. We Are Committed To Delivering Exceptional Experiences To Middle Market Leaders By Sharing Insight-driven Perspectives, Helping Companies Take Business As Usual To Better Than Usual. With Industry Knowledge And Experience, a Breadth And Depth Of Resources, And Unwavering Commitment To Quality, We Pride Ourselves On <ul><li>Welcoming diverse perspectives and understanding the experience of our professionals and clients</li><li>Empowering team members to explore their full potential</li><li>Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities</li><li>Celebrating ingenuity and innovation to transform our business and help our clients transform theirs</li><li>Focus on resilience and sustainability to positively impact our people, clients, and communities</li><li>BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more! </li><li>Benefits may be subject to eligibility requirements. </li></ul>Equal Opportunity Employer, including disability/vets Click here to find out more! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. "BDO USA, P.A. is an EO employer M/F/Veteran/Disability"

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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