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Customer Setup and Maintenance Specialist (Remote)
Primary ResponsibilitiesManage the set-up of accounts and end users to provide them access to ODPBS ordering platforms.Perform tasks associated with the setup and maintenance of customers.Utilize various systems and follow specific operating procedure to provide support to both internal and external customers.Manage the set-up of all ODPBS internet users, custom shopping lists, customized views, approvals and workflows, and custom bulletin boards.Manage store purchasing card set-up and processing, ensuring that cards are received by all applying end users.Communicate with wide range of internal associates to ensure account set-ups are done on time and accurately.Other responsibilities and duties as assigned.Education and Experience :Level of Formal Education :High School diploma or equivalent education preferredMinimum Years of Experience :1Type of Experience :Account Administration or Customer Set-UpTechnical Competencies & Information Systems :Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job.Proficient in Microsoft suite (Excel, Word, and PowerPoint) AOPSSkills & Abilities :Ability to communicate with internal and external customers.Experience in the sales process.Data entryAdditional Language Skills :Excellent communication in English (written and verbal) and interpersonal skillsIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.An employer who violates this law shall be subject to criminal penalties and civil liability.Disclaimer :The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified.Other duties may be assigned.Pay, Benefits &
Work Schedule :The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions..
