<p style="min-height:1.5em">Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.</p><p style="min-height:1.5em">We’re seeking a <strong>Customer</strong> <strong>Solution Architect Team Lead</strong> to captain a high-performing team of Customer Solutions Architects and help drive the adoption of Supabase across a diverse range of customers: from agile startups building towards their first launch to established brands with highly scaled workloads. This role will support the East Coast region across the Americas.</p><p style="min-height:1.5em">As the CSA Team Lead, you will be responsible for both <strong>people management and customer outcomes</strong> - supporting team execution while developing repeatable best practices across pre-sales discovery, proof-of-value onboarding, and technical success.</p><h2><br><strong>What You’ll Do</strong></h2><p style="min-height:1.5em">At Supabase, CSA Leads oversee a portfolio of high-value customers <strong>by empowering their team</strong> to deliver technical excellence and long-term customer success. You'll work directly with the team to:</p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Hire, coach, and grow a global team of CSAs who serve as trusted technical advisors to our customers.</p></li><li><p style="min-height:1.5em">Collaborate with Sales, Product, and Engineering to define and scale the CSA motion across the full customer journey—from discovery through adoption and renewal.</p></li><li><p style="min-height:1.5em">Create structured onboarding, training, and development plans for CSAs to level up in technical storytelling, Postgres optimization, and customer success strategy.</p></li><li><p style="min-height:1.5em">Ensure CSAs consistently deliver successful outcomes, unblock adoption, and drive value for paid Team and Enterprise accounts.</p></li><li><p style="min-height:1.5em">Work directly with strategic customers when needed—especially during complex escalations, architectural deep dives, or critical onboarding milestones.</p></li></ul><p style="min-height:1.5em">You'll be joining our team to support Supabase Team & Enterprise customers, where you will be expected to lead and innovate around the following areas of responsibility:<br></p><h2><strong>Pre-Sales Discovery:</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Lead and review technical discovery led by CSAs to uncover business and technical objectives, set appropriate expectations of the Supabase platform, and define the criteria for success.</p></li><li><p style="min-height:1.5em">Guide CSAs in designing and presenting platform demonstrations tailored to high-value customers, helping them clearly articulate the value of the Supabase platform and team.</p></li><li><p style="min-height:1.5em">Collaborate with Growth team members to size deals, provide anticipated usage estimates, and identify potential workloads supported by the Platform.</p></li></ul><h2><strong>Proof-of-Value Onboarding</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Support your team in defining and executing proof-of-value scopes that balance business outcomes with low-friction onboarding.</p></li><li><p style="min-height:1.5em">Ensure CSA-owned timelines, success criteria, and engagement tactics result in a high proof-to-conversion success rate.</p></li><li><p style="min-height:1.5em">Build reusable onboarding flows (email sequences, docs, templates, webinars) that accelerate time-to-value for new customers.</p></li></ul><h2><strong>Customer Success & Expansion</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Help your team build detailed account plans focused on both short-term adoption and long-term expansion opportunities.</p></li><li><p style="min-height:1.5em">Provide ongoing technical coaching for CSAs conducting architecture reviews, schema design evaluations, and performance tuning for production workloads.</p></li><li><p style="min-height:1.5em">Partner cross-functionally to advocate for customer feedback, share emerging customer needs with Product & Eng, and communicate roadmap milestones back to customers.</p></li></ul><h2><strong>Trust & Platform Advocacy</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Coach CSAs to act as internal and external champions of Supabase, building trust with customers through consistency, clarity, and deep product expertise.</p></li><li><p style="min-height:1.5em">Uphold a standard of excellence in customer engagement, ensuring Supabase becomes embedded in the way our customers build.</p></li></ul><h2><br><strong>Preferred Experience</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">6+ years of experience in Solutions Architecture, Technical Account Management, or Database Engineering.</p></li><li><p style="min-height:1.5em">2+ years of <strong>people management or team leadership experience</strong>, ideally in a high-growth, technical startup environment.</p></li><li><p style="min-height:1.5em">Strong background with relational databases (PostgreSQL preferred), with a deep understanding of schema design, indexing, and query performance.</p></li><li><p style="min-height:1.5em">Hands-on experience building modern web applications using frameworks like React, Svelte, Vue, or Node.js.</p></li><li><p style="min-height:1.5em">Clear, confident technical communicator and storyteller. Must be able to distill complex technical topics into actionable outcomes for customers and team members alike.</p></li><li><p style="min-height:1.5em">Experience navigating stakeholder alignment, conflict resolution, and collaborative problem-solving across teams.</p></li><li><p style="min-height:1.5em">Familiarity with tools such as HubSpot, BigQuery, and internal BI dashboards.</p></li></ul><h3><strong>What We Offer</strong></h3><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Fully Remote</strong></p><p style="min-height:1.5em">We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.</p></li><li><p style="min-height:1.5em"><strong>ESOP</strong></p><p style="min-height:1.5em">Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.</p></li><li><p style="min-height:1.5em"><strong>Tech Allowance</strong></p><p style="min-height:1.5em">Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.</p></li><li><p style="min-height:1.5em"><strong>Health Benefits</strong></p><p style="min-height:1.5em">Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.</p></li><li><p style="min-height:1.5em"><strong>Annual Off-Sites</strong></p><p style="min-height:1.5em">Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.</p></li><li><p style="min-height:1.5em"><strong>Flexible Work</strong></p><p style="min-height:1.5em">We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.</p></li><li><p style="min-height:1.5em"><strong>Professional Development</strong></p><p style="min-height:1.5em">Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.</p><p style="min-height:1.5em"></p></li></ul><h3><strong>About the Team</strong></h3><p style="min-height:1.5em">Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.</p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">280+ team members</p></li><li><p style="min-height:1.5em">55+ countries</p></li><li><p style="min-height:1.5em">20+ languages spoken</p></li><li><p style="min-height:1.5em">$500M raised</p></li><li><p style="min-height:1.5em">500,000+ community members</p></li></ul><p style="min-height:1.5em">We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.</p><p style="min-height:1.5em"></p><h3><strong>Hiring Process</strong></h3><p style="min-height:1.5em">We keep things simple, async-friendly, and respectful of your time:</p><ol style="min-height:1.5em"><li><p style="min-height:1.5em">Apply – Our team will review your application.</p></li><li><p style="min-height:1.5em">Intro Call – A short video chat to get to know each other.</p></li><li><p style="min-height:1.5em">Interviews – Up to four calls with:</p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Team Leads</p></li><li><p style="min-height:1.5em">Future teammates</p></li><li><p style="min-height:1.5em">Someone cross-functional from product, growth, or engineering (depending on the role)</p></li><li><p style="min-height:1.5em">Someone from our leadership/founding team</p></li></ul></li><li><p style="min-height:1.5em">Decision – We may follow up with a final question or go straight to offer.</p></li></ol><p style="min-height:1.5em">All communication is remote and we aim to move fast.</p>