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Director, Channel Operations Strategy, Advanced Platforms

May 28, 2026

BandLevel 6 Job Description Summary#LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require up to 20% travel. The Director, Channel Operations Strategy, Advanced Platforms will serve as the strategic operations lead on the Market Access Channel Strategy team to design and implement innovative channel operations and market access field engagement models to support key inline buy and bill brands specific to Advance Platform Products (e.g., Cell Therapy, Gene Therapy, and Radioligand Therapy). This role will lead the development and implementation of operational models to support CGT and RLT product distribution, dispensing, pricing, contracting, and business-to-business field engagement strategies for new launch and inline brands. Additionally, the role will support the creation of commercial data and field strategies to enable strategic pull through, monitoring, and improvement to channel strategies across the CGT and RLT portfolio. This leader will directly guide implementation of account pricing, channel (distribution, dispensing, and pricing) contracting, leading the negotiation and implementation of channel programs for assigned accounts in collab-oration with finance, contracting, and trade operations teams. This position is responsible for creating operational strategy and solutions that meet both external customer and Novartis business needs by working cross-functionally with internal executive management while gaining appropriate customer insights and business knowledge to effectively implement channel access strategy. Job DescriptionKey Responsibilities: <ul><li>Lead the implementation of Cell & Gene Therapy and RLT portfolio contract strategies for distribution, dispensing, pharmacy, and group purchasing organizations in line with Business Unit sales goals and customer needs</li><li>Align strategy with other key Sales, Marketing, Medical and Market Access functions and ensures cross-functional support</li><li>Develop field operations models and data capabilities to organize and plan business-to-business market access field engagement and impact monitoring</li><li>Responsible for the strategic and financial evaluation of potential contracting efforts, support of customer negotiations and end-to end channel partner contract execution</li></ul>Essential Requirements: <ul><li>Education: Bachelor’s degree required; MBA, or equivalent preferred</li><li>Minimum of 7 years of pharmaceutical industry, Market Access, Pharmacy, Consulting or Payer experience</li><li>Thorough understanding and knowledge of US healthcare economics and the drivers of pharmaceutical demand, including pricing and reimbursement</li><li>Extensive experience in healthcare contracting and critical understanding of distribution, group purchasing organization, and pharmacy business models</li><li>Proven ability to navigate complex customers and build relationships across all key stakeholders, including executive management</li><li>In-depth knowledge of patient access, launch excellence, marketing and business processes and ability to analyze complex business issues</li><li>Deep understanding of US pharmaceutical value chain and its business processes</li><li>Strong capabilities in commercial and field data analytics and enablement</li></ul>Desirable Requirements: <ul><li>People leadership experience preferred</li><li>Previous cell and gene therapy, rare disease, radioligand therapy, radioligand imaging and/or high cost specialty medical benefit experience preferred</li></ul>Novartis Compensation Summary:The salary for this position is expected to range between $194,600 and $361,400 per year.The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement:The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential. Accessibility and reasonable accommodationsThe Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to tas.nacomms@novartis.com call +1 (877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. <a href="https://www.novartis.com/careers/careers-research/notice-all-applicants-us-job-openings" target="_blank" rel="noopener noreferrer">https://www.novartis.com/careers/careers-research/notice-all-applicants-us-job-openings</a> Salary Range$194,600.00 - $361,400.00 Skills DesiredAccess And Reimbursement Strategy, Access And Reimbursement Strategy, Agility, Analytical Skill, Analytical Thinking, Cross-Functional Collaboration, Customer-Centric Mindset, Employee Development, Finance, Go-To-Market Strategy, Healthcare Sector Understanding, Health Economics, Health Policy, Health Technology Assessment (HTA), Influencing Skills, Innovation, Inspirational Leadership, Lcm Strategy, Market Access Strategy, Negotiation Skills, People Management, Pricing Strategy, Process Management, Product Launches, Public Affairs {+ 7 more}

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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