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Director, Enterprise Strategy & Operations
<div><b><span style="font-family: 'Aptos Narrow' , sans-serif;">TITLE: </span></b><span style="font-family: 'Aptos Narrow' , sans-serif;">Director, Enterprise Strategy & Operations<br><b>LOCATION: </b>Remote. Preference will be given to candidates based in the Chicago area, though candidates located near any CCS office will be considered (Boston, New York, Baltimore, Miami, Philadelphia, Washington, D.C., Chicago, Dallas, Houston, Denver, San Francisco, Seattle). The individual should be comfortable working primarily during Central Time hours<span> </span><b><br>REPORTS TO: </b>EVP & Head of Enterprise Strategy & Operations<b><br>DEPARTMENT: </b>Operations<b><br>TYPE: </b>Full Time, Remote<span> </span>(Limited travel (approximately 10% or less) is expected, including occasional travel to Chicago and other CCS locations for team meetings, retreats, and key planning sessions.)<br><b>MIN. EXPERIENCE: </b>Mid-Level</span></div><div> </div><div><div><strong><em>Submission of a cover letter is required for consideration.</em></strong></div></div><div><em><strong></strong></em></div><div><b><i><span style="font-family: 'Aptos Narrow' , sans-serif;">CCS is unable to sponsor work visas for this position, including H-1B. Candidates must be authorized to work in the U.S. without current or future visa sponsorship.</span></i></b><b><span style="font-family: 'Aptos Narrow' , sans-serif;"><br><br><i></i></span></b></div><div><b><span style="font-family: 'Aptos Narrow' , sans-serif;">WHO WE ARE</span></b><span style="font-family: 'Aptos Narrow' , sans-serif;"><br>CCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. Since 1947, CCS has empowered many of the world’s leading organizations across sectors to advance some of the most important causes in history. We plan, manage, and implement programs and initiatives that achieve fundraising goals and mission impact. This year, we were named one of Forbes’ America’s Best Management Consulting Firms 2026, based on recommendations from clients and consulting peers.<b></b></span></div><div> </div><div><span style="font-family: 'Aptos Narrow' , sans-serif;">CCS provides tailored support to more than 700 nonprofit organizations annually. Headquartered in New York, the firm has over 600 professionals and 18 offices throughout the United States and Europe. Our people are our greatest strength. At CCS, you will join a diverse team of smart, passionate, and resourceful professionals who are driven by purpose and committed to performance.</span></div><div><span style="font-family: 'Aptos Narrow' , sans-serif;"><br><b>UNDERSTANDING THE ROLE</b></span></div><div><span style="font-family: 'Aptos Narrow' , sans-serif;">The Director, Enterprise Strategy & Operations serves as a key strategic and operational partner to the EVP & Head of Enterprise Strategy & Operations in advancing CCS’s evolving enterprise S&O operating model, firmwide strategic priorities, and cross-functional operational coordination efforts.</span></div><div><span style="font-family: 'Aptos Narrow' , sans-serif;">The Enterprise Strategy & Operations function supports operational coordination, organizational effectiveness, and strategic execution across CCS’s four regions — Atlantic, Central, Northeast & Europe, and West. The function oversees six core departmental areas across Strategy and Operations, including Marketing, Business Development, Proposals, Executive Partnerships & Office Operations, Business Systems, and Engagement (including regional staffing and learning & development initiatives).</span></div><div> </div><div><span style="font-family: 'Aptos Narrow' , sans-serif;">This role helps operationalize enterprise priorities across regional S&O teams through structured planning, communications, KPI tracking, process implementation, project management, and operational follow-through. The Director plays a central role in helping organize, prioritize, and advance a broad portfolio of enterprise S&O work while supporting greater consistency, scalability, and operational excellence across regions.</span></div><div> </div><div><span style="font-family: 'Aptos Narrow' , sans-serif;">This role will partner closely with the Director, Enterprise Staffing to help ensure strong coordination between enterprise staffing strategy and the broader S&O operating model.</span></div><div><span style="font-family: 'Aptos Narrow' , sans-serif;"><br><b>RESPONSIBILITIES</b></span></div><div><span style="font-family: 'Aptos Narrow' , sans-serif;">Enterprise S&O Operating Model</span></div><ul style="margin-top: 0.0px;"><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Partner with the EVP & Head of Enterprise Strategy & Operations to design, refine, and implement CCS’s enterprise S&O operating model, including regional structures, department charters, role expectations, hiring guidance, governance rhythms, and shared operating standards.</span></li><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Help evaluate future structural changes across S&O, including how work should be organized across regions, departments, Corporate functions, and enterprise roles.</span></li><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Support the continued development of shared definitions of S&O excellence, including scorecards, KPI frameworks, progress tracking, and other tools to help regions assess performance and consistency across departments.</span></li><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Help prepare for, attend, and manage follow-up from key S&O meetings and leadership forums, including weekly S&O Lead meetings, bimonthly S&O Leaders Forums, annual retreats, and select cross-functional working sessions.</span></li><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Support key S&O initiatives, including standalone Marketing and Business Development department development, proposal and contract process improvements, Executive Partnerships optimization, S&O onboarding/training, and expansion of the S&O Mentorship Program.</span></li><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Identify opportunities to improve S&O workflows through clearer SOPs, better reporting, automation, shared tools, and other process improvements.</span></li></ul><div><span style="font-family: 'Aptos Narrow' , sans-serif;">Enterprise Planning, Reporting & Strategic Support</span></div><ul style="margin-top: 0.0px;"><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Track key regional updates and operating context across Atlantic, Central, Northeast & Europe, and West, including leadership changes, new hires/departures, open roles, actual vs. budgeted headcount, major meetings, and other significant regional developments.</span></li><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Partner with Finance, BI, and regional S&O leadership to track and synthesize key operational and financial metrics, including non-compensation budgets, expense recapture, headcount, utilization, staffing-related indicators, and other metrics S&O leaders can help manage.</span></li><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Help turn data and regional updates into clear summaries, insights, presentations, and recommendations for the EVP & Head of Enterprise S&O, the Operations Leadership Team, and other firmwide leadership forums.</span></li><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Support select Unleash priorities by helping advance workplans, track progress, prepare materials, and follow through on next steps.</span></li></ul><div><span style="font-family: 'Aptos Narrow' , sans-serif;">Corporate Partnerships & Cross-Functional Coordination</span></div><ul style="margin-top: 0.0px;"><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Serve as an operational connector between regional S&O teams and Corporate functions</span></li><li><span style="font-family: 'Aptos Narrow' , sans-serif;">In coordination with the Transformation office, help operationalize enterprise-wide processes that require strong regional and Corporate coordination, including forecasting, budgeting, focal review planning, long-range planning, office moves/renovations, and other cross-functional initiatives.</span></li><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Partner with the Growth Team on the development of more formalized Marketing and Business Development structures, workflows, KPIs, and operating expectations across regions.</span></li><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Support select external partnerships, consultants, vendors, and training relationships tied to enterprise S&O priorities.</span></li></ul><div><b><span style="font-family: 'Aptos Narrow' , sans-serif;">QUALIFICATIONS</span></b><span style="font-family: 'Aptos Narrow' , sans-serif;"> </span></div><ul style="margin-top: 0.0px;"><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Bachelor’s degree required</span></li><li><span style="font-family: 'Aptos Narrow' , sans-serif;">5+ years of relevant professional experience in strategy, operations, consulting, project management, business operations, organizational effectiveness, or related fields; graduate degree may be considered in lieu of some professional experience</span></li><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Strong organizational, project management, and operational coordination skills</span></li><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Strong written communication and presentation development experience</span></li><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Ability to manage multiple priorities simultaneously in a fast-paced environment</span></li><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Experience supporting cross-functional initiatives and organizational change efforts preferred</span></li><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Experience with KPI tracking, operational reporting, budgeting, or business planning processes preferred</span></li><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Familiarity with financial and operational reporting, including budget and P&L review, strongly preferred</span></li><li><span style="font-family: 'Aptos Narrow' , sans-serif;">Experience with platforms such as Monday.com, HubSpot, NetSuite, Navan, Power BI, or similar operational/reporting systems strongly preferred</span></li></ul><div><span style="font-family: 'Aptos Narrow' , sans-serif;">CCS offers competitive benefits, a dynamic training program, resources, career advancement, mentoring, and networking opportunities. We are an Equal Opportunity Employer and strongly encourage a diverse pool of candidates to apply.</span></div><div><span style="font-family: 'Aptos Narrow' , sans-serif;"><br><b>SALARY RANGE:</b> $70,000 - $120,000</span></div><div><i><span style="font-family: 'Aptos Narrow' , sans-serif;">The exact salary varies within range based on years of relevant experience and education.</span></i></div>
