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Director of Client Strategy (Video) — Full-Time, Remote (Travel Required)

May 30, 2026

Sweet Fish is a strategy-led B2B video partner for companies that want video to drive real business results—pipeline, revenue, and brand growth. We’re hiring a Director of Client Strategy to sit across the table from senior marketing leaders and answer: “If video is supposed to drive pipeline… what should we actually be making, where should it live, and how will we measure success?” This is a senior, client-facing strategy role responsible for owning a portfolio of B2B accounts, driving retention and growth, and ensuring video strategy translates into measurable business outcomes. You will partner closely with Producers (who own execution) while leading strategy, client relationships, and performance. <h3>What You’ll Own</h3> You’ll own strategy, client health, and growth across ~15–20 B2B accounts: Client Strategy & Leadership <ul><li>Lead client calls, presentations, and quarterly business reviews (QBRs)</li><li>Act as the strategic advisor to senior marketing stakeholders</li><li>Audit clients’ full video and content ecosystem (site, ads, social, sales, events)</li><li>Identify gaps, opportunities, and competitive advantages</li><li>Build clear video strategies tied to funnel stages, campaigns, and business goals</li><li>Translate strategy into creative direction the team can execute</li></ul> Performance, Retention & Growth <ul><li>Own client retention, expansion, and Net Revenue Retention (NRR)</li><li>Identify upsell opportunities and guide clients toward higher-impact initiatives</li><li>Ensure video is effectively distributed, repurposed, and integrated into campaigns</li><li>Continuously analyze performance and iterate strategy based on results</li><li>Tie video efforts to pipeline, conversion, and revenue impact</li></ul> Team Leadership (Producers) <ul><li>Partner with Producers to ensure strategy is executed effectively</li><li>Provide clear direction, feedback, and prioritization across accounts</li><li>Help elevate the strategic thinking of the production team</li><li>Step in as needed on key accounts to guide positioning or creative direction</li></ul> Creative & Execution Oversight <ul><li>Review deliverables and provide actionable feedback</li><li>Maintain a high bar for creative quality and effectiveness</li><li>Occasionally travel for shoots or strategy sprints to guide direction on set</li></ul> <h3>How You’ll Be Measured</h3> <ul><li>Client retention and Net Revenue Retention (NRR)</li><li>Account growth and expansion</li><li>Client satisfaction and strategic trust</li><li>Video and campaign performance</li><li>Pipeline influence, conversions, and revenue impact</li></ul> <h3>Must-Haves</h3> <ul><li>5+ years in B2B marketing, content strategy, video strategy, or agency client services</li><li>Proven ability to lead client relationships and drive business outcomes</li><li>Strong presentation skills (comfortable leading executive-level conversations)</li><li>Deep understanding of digital marketing, content strategy, and distribution</li><li>Ability to connect creative decisions to performance and revenue</li><li>Strong strategic thinking paired with executional awareness</li><li>Experience influencing or guiding cross-functional teams</li></ul> <h3>Nice-to-Haves</h3> <ul><li>Experience in a B2B agency environment</li><li>Familiarity with AI-enabled marketing workflows</li><li>Background in video or content production (but not production-first)</li></ul> <h3>This Role Is NOT For You If…</h3> <ul><li>You want to primarily shoot, edit, or produce video</li><li>You prefer execution-only roles over strategy and client ownership</li><li>You’re not comfortable owning retention, growth, and client outcomes</li><li>You don’t enjoy presenting, leading conversations, and challenging clients</li></ul> <h3>Role Details</h3> <ul><li>Full-time</li><li>Leadership team seat</li><li>Compensation: $90,000 - $120,000 annually</li><li>Based in Orlando (preferred), open to Remote</li><li>Portfolio of 15–20 clients</li><li>Monthly client calls + quarterly QBRs</li><li>Occasional travel required</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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