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Director of Operations Solutions - 1st Shift

May 29, 2026

Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. We’re constantly looking for ways to improve, enhance and adapt in an ever-changing marketplace. As the Director of Operations Solutions, you will be responsible for identifying, evaluating, and implementing automation and technology solutions that align with cost savings opportunities across our network of warehouses. On our team, we’ll give you the support to excel at work and the resources to build a career you can be proud of. Pay, benefits and more We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan. What you’ll do on a typical day: · Lead a team of deployment leaders who will partner with regional operations leaders to deploy and optimize automation across the warehouse process paths · Create and develop the automation process strategy across the OmniChannel Retail and Ecommerce divisions · Partner with regional leadership to build the regional commitments for automation / adaptive technology budget improvements. Identify and assess automation and technology solutions that align with operational cost savings opportunities across the warehouse network. · Collaborate with operations, engineering, and finance teams to build business cases for automation investments · Lead the design and deployment of scalable automation pilots and full-scale implementations · Lead vendor management negotiations to provide the best cost structure and results for GXO · Develop and maintain a roadmap of innovation initiatives aligned with strategic business goals. Manage automation pipeline, ensuring that the divisions have sufficient automation projects to achieve their automation P&L goals · Evaluate emerging technologies and vendors to ensure best-in-class solutions are considered · Establish and track KPIs to measure the impact of implemented solutions on cost, productivity, and service · Create frameworks for site-level innovation assessments and solution standardization · Facilitate cross-functional workshops to uncover pain points and ideate innovative solutions · Partner with IT and data teams to ensure seamless integration of automation systems with existing platforms to ensure optimized flow is achieved across the process · Oversee the complete portfolio of automation deployments across the divisions and support change management and training efforts to ensure successful adoption of new technologies. What you need to succeed: At a minimum, you’ll need: · Bachelor’s degree in Industrial Engineering, Supply Chain, or a related field · 7 years of experience in supply chain, logistics, or industrial automation, with at least 3 years in a leadership role · Proven experience leading dispersed teams and managing in matrixed environments · Proven track record of identifying and implementing automation solutions in warehouses or distribution environments · Strong understanding of warehouse operations, cost drivers, and ROI modeling · Experience managing cross-functional projects with measurable performance outcomes · Familiarity with automation technologies such as robotics, AS/RS, conveyor systems, and AGVs · Strong experience in leading process automation functions by building governance, principles, processes and methodologies It’d be great if you also have: · Master’s degree in Industrial Engineering, Supply Chain, or a related field · Experience with Warehouse Management Systems (WMS), order routing, and process optimization · Exposure to Lean Six Sigma methodologies · Vendor management and contract negotiation experience · Passion for innovation and a strong sense of curiosity We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement <a href="https://jobs.gxo.com/content/Privacy-Notice/" target="_blank" rel="noopener">here. </a>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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