Employee Relations Specialist II

<p>At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.</p><p></p><p>You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.</p><p></p><p>Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit <a href="https://www.stewart.com/en/about-stewart" target="_blank" rel="noopener noreferrer">stewart.com/about</a>. </p><p></p><p>More information can be found on <a href="https://www.stewart.com/en" target="_blank" rel="noopener noreferrer">stewart.com</a>. Get title industry information and insights at <a href="https://www.stewart.com/en/insights" target="_blank" rel="noopener noreferrer">stewart.com/insights</a>. Follow Stewart on <a href="https://www.facebook.com/StewartTitleCo" target="_blank" rel="noopener noreferrer">Facebook</a> @StewartTitleCo, on <a href="https://www.instagram.com/stewarttitleco/" target="_blank" rel="noopener noreferrer">Instagram</a> @StewartTitleCo and on <a href="https://www.linkedin.com/company/stewarttitle/" target="_blank" rel="noopener noreferrer">LinkedIn</a> @StewartTitle</p><p></p><div><div><div><div><div><div><div><div><h1><u><b>Job Description</b></u></h1><p></p><p><b>Job Summary</b></p></div></div></div></div></div></div></div></div>The Employee Relations Specialist serves as a critical partner in fostering a positive, inclusive, and legally compliant work environment. This role acts as a trusted resource for employees and leaders, helping to resolve workplace concerns, navigate policies, and enhance employee experience while fostering a culture of trust, inclusion and respect.<h3></h3><h3></h3><p><b>Job Responsibilities</b></p><p></p><p></p><ul><li><p>Independently leads people relations matters, including investigations and formal resolution processes </p></li><li><p>Conduct thorough and unbiased investigations including interviews and analysis </p></li><li><p>Provide coaching and guidance to leaders on handling performance, behavior, and policy issues in a supportive yet consistent manner </p></li><li><p>Analyze trends in employee concerns and proactively recommend solutions to enhance workplace culture </p></li><li><p>Collaborate with legal, compliance, and HR partners to ensure the best outcomes and minimize risk </p></li><li><p>Maintain detailed and timely documentation of cases while ensuring alignment with legal and policy standards </p></li><li><p>Assist in training leaders and employees on people relations topics such as respect in the workplace, conflict resolution, and communication </p></li><li><p>Represent the people relations team in cross-functional HR initiatives or projects </p></li><li><p>Contribute to the continuous improvement of people relations policies, processes, and systems. </p></li><li><p>Applies excellent verbal and written communication skills, as well as influencing skills, to effectively manage and lead through people relations matters </p></li><li><p>Applies strong analytical skills to interpret data and make informed decisions </p></li><li><p>Solves moderately complex to complex problems and analyzes possible solutions using technical experience, judgement and precedent </p></li><li><p>Explains complex and/or sensitive information in a straightforward manner </p></li><li><p>Performs a range of assignments and may lead or manage complex projects </p></li><li><p>Individual contributor working with limited oversight </p></li><li><p>Performs all other duties as assigned by management </p></li></ul><p><br><b>Education</b></p><ul><li><p><span>Bachelor’s degree in relevant field preferred</span></p></li></ul><p></p><p><b>Experience</b></p><ul><li><p><span>Typically requires 5+ years of related work experience</span></p></li><li><p>Active Listening and Conflict Resolution</p></li><li><p>Influence Effectiveness</p></li><li><p>Culture Awareness and Sensitivity</p></li><li><p>Problem Solving and Decision Making</p></li><li><p>Emotional Intelligence</p></li><li><p>Organizational and Project Management</p></li><li><p>Employee Advocacy</p></li><li><p>Policy and Compliance Knowledge</p></li><li><p>Coaching and Development Skills</p></li><li><p>Alignment of Business Strategy to Employee Relations</p></li></ul><p style="text-align:inherit"></p><p style="text-align:left"><u>Equal Employment Opportunity Employer</u></p><p style="text-align:inherit"></p><p style="text-align:left">S<span>tewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. </span><span>If you have a disability and need assistance or an accommodation in the application process, please contact us by email at <a href="mailto:careers@stewart.com" target="_blank" rel="noopener noreferrer">careers@stewart.com</a>.</span></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Benefits</b></p><p style="text-align:inherit"></p><p style="text-align:left"><span>Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.</span></p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...