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Epic Revenue Cycle Systems Analyst (Remote)

May 25, 2026

Job Description At NorthBay Health, the Epic Revenue Cycle Systems analyst is responsible for the analysis, configuration, maintenance, and support of Epic applications related to revenue cycle operations, including registration, scheduling, billing, and claims. This role works closely with clinicians, IT services, and operational leaders to gather requirements, analyze needs, design solutions, and support ongoing enhancements within the Epic electronic health record system. The analyst participates in project work, system upgrades, issue resolution, and workflow optimization efforts, ensuring data integrity and operational efficiency across the revenue cycle. The analyst is a champion for change and standardization, promoting new features and functionality as they become available with a goal of reducing unnecessary manual efforts, optimizing revenue capture and supporting a friction-less experience for operations, clinicians, medical staff, and patients. Qualifications <ol><li>Education: Bachelor's degree in Healthcare, Information Technology, or a related field or equivalent (8 years) in experience in healthcare IT field.</li><li>Licensure/Certification: Current Epic certification in at least one revenue cycle application (e.g., Resolute Hospital/Professional Billing, Cadence, Prelude) is required and must be obtained within six (6) months of hire if not already certified at the time of employment. Professional certifications from organizations such as HFMA (e.g., CRCR, CHFP) and AHIMA (e.g., RHIA, CCS) are preferred and demonstrate a strong understanding of healthcare revenue cycle and information management principles.</li><li>Experience: Minimum 2 - 5 years' experience with Epic or other EHR administration. Knowledge of related systems, understanding of HL7, interoperability concepts and healthcare IT concepts. </li><li>Skills: Strong problem-solving skills with attention to detail and analytical thinking. Ability to work independently and manage tasks in a fast-paced environment. Requires excellent communication and collaboration skills. </li><li>Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. </li><li>Hours of Work: Normally works eight-hour day. Hours will vary according to work demands and project requirements; may require on-call support and occasional evening/weekend hours to support system upgrades or go-lives.</li><li>Compensation: $51 to $62 based on years of experience doing the duties of the role.</li></ol> Please note: Candidates who advance in the selection process will be required to complete an EPIC applications assessment as part of the recruitment and screening process. About Us At NorthBay Health, we are guided by our values: Nurturing Care; Own It; Respect; Build Trust; and Hardwire Excellence. These principles lead us to our TRUE NORTH and inspire us to provide exceptional care. These values serve as the foundation of everything we do, guiding us to deliver individualized care with integrity and accountability. We are committed to fostering a culture of collaboration, where every team member is valued and empowered to contribute their best to the health and well-being of those we serve. NorthBay Health was born in Solano County and we remain committed to delivering advanced medicine here to the community we serve. That's why we continue to invest in modernizing and expanding our facilities, purchasing cutting-edge equipment and pushing the limits of technology alongside other healthcare pioneers, such as the Mayo Clinic. Our competence, capabilities and practice of collaborating with some of the nation's most advanced clinical institutions enable us to manage extremely complex cases right here. Join us with our commitment to excellence, to achieve our vision to be the trusted healthcare partner of choice for the communities we serve. To learn more about NorthBay Health's benefits, diversity statement and community please visit https://www.northbay.org/careers/

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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