At arenaflex, we're passionate about creating a positive global impact while embracing flexibility in our work. As a Customer Supply Chain Specialist, you'll play a vital role in meeting our customers' expectations for customer service, order fulfillment, and distribution of arenaflex products across Europe. This is a 1-year temporary contract, and you'll be working from a hybrid office location in Utrecht. About arenaflex arenaflex is the Sweet Spot for people who want to make a difference in the world while enjoying the flexibility to work in their own way. We're a global company that values diversity, equality, and the environment. Our mission is to empower collaboration and foster play, helping teams work together seamlessly from anywhere in the world. Your Contribution As a Customer Supply Chain Specialist, you'll be part of a dedicated customer team within the Customer Supply Chain Europe organization. You'll work closely with other Customer Supply Chain Specialists, Customer Collaboration Managers, Sales Teams, and Distribution Partners to ensure timely delivery of arenaflex products to our customers across Europe. Your key responsibilities will include: * Leading and coordinating the daily operational execution of shipments with stakeholders, including our warehouse, to provide exceptional customer service. * Ensuring the validity of orders in your order book and fulfilling orders according to customer expectations. You'll flag risks if service levels cannot be met and work collaboratively to find win-win solutions. * Supporting customers' visibility on their order book by ensuring proper administration and standardized communication. * Executing and optimizing intercompany orders, master data corrections/adjustments, electronic data interfacing, order scheduling, product life cycle management, event management, scrapping of excess, allocations, and other supporting operational duties. * Supporting other Customer Supply Chain Specialists, Distribution Teams, and Customer Collaboration Managers in achieving metrics (service levels, stock-outs, on-time delivery, aging inventory, fill rate, etc.) to meet Customer Supply Chain targets. * Continuously looking for ways to improve customer service and predictability, and challenging the status quo to enable continuous improvement. * Depending on seniority, supporting and acting as a backup to Customer Collaboration Managers in managing customer performance requirements. Key Qualifications To be considered for this role, you must bring the following minimum skills and behaviors to our team: * First relevant working experience, preferably in the fields of Supply Chain, Operations, Customer Service, or related fields. * Proficiency in reading, writing, and speaking English. French is a strong advantage. * Proven experience within international business environments. * Strong skills in Excel and/or Tableau. * Customer, market, channel knowledge and experience preferred. * Self-motivated and goal-oriented, with a positive proactive attitude and a high degree of initiative. * Embracing continuous learning and process improvement. * Project management or continuous improvement accreditation such as Lean Six Sigma, PMM, Prince2, Scrum, Agile, and/or APICS would be a plus. Preferred Skills and Behaviors In addition to the minimum qualifications, we're looking for candidates with the following skills and behaviors: * Excellent service mindset. * A strong hands-on mentality and drive to get things done, along with an affinity and talent for order management and fault-free operational execution. * Good communication skills and judgment. * Growth mindset. * Standing for fact-based communication. * Strong attention to detail. Work Environment and Company Culture At arenaflex, we empower collaboration and foster play. We help teams collaborate and learn from anywhere in the world, without compromising on productivity or continuity. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, teams or departments may be split between working remotely and working in-house. Compensation, Perks, and Benefits We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. arenaflex supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual, and social well-being, so we can all create, achieve, and enjoy more and support our families. Equal Opportunities arenaflex is an equal opportunities employer. We welcome applications from all qualified candidates and are committed to creating a diverse and inclusive workplace. If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process, and need an alternative method for applying, you may contact us toll-free at +1-510-713-4866 for assistance. How to Apply If you're passionate about creating a positive global impact and embracing flexibility in your work, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch soon. Apply Now Apply Job! Apply for this job