Field Service Engineer (Territory: Chicago, Illinois)

<p></p><p><b>Bring more to life.</b></p><p></p><p>Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?</p><p></p><p>At <b>Beckman Coulter Life Sciences</b>, one of <a href="https://danaher.com/our-businesses" target="_blank" rel="noopener noreferrer">Danaher’s</a> 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. </p><p></p><p>You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.</p><p></p><p>At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results. We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.</p><p></p><p>It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we’re just beginning. Working together, let’s put our time and talents together to advance human health for tomorrow.</p><p></p><p>Learn about the <a href="https://www.danaher.com/how-we-work/danaher-business-system" target="_blank" rel="noopener noreferrer">Danaher Business System</a> which makes everything possible.</p><p>In this role as a <b>Field Service Engineer</b>, you will have the opportunity to be responsible for customer satisfaction in all aspects of the job. Increased throughput, decreased downtime, regular Preventive Maintenance, regular upgrades as deemed by Beckman Coulter technical staff. A clear advocate for the customer (internal and external) and a steward for the company.</p><p></p><p>This position reports to the North Central Service Manager and is part of the North Central District located in Midwest and will be <b>working remotely to cover Chicago and surrounding suburbs of Illinois</b>. Residency within Chicago and surrounding Illinois suburbs required.</p><p></p><p><b>In</b><b> this role, you will have the opportunity to:</b></p><ul><li><p>Drive a sense of urgency to ensure customer needs are addressed promptly and with an emphasis on a “first time fix”.</p></li><li><p>To manage a customer account in its entirety, and when accessing an account, determine on where we can add more value by offering other services (i.e. reagents, consumables, additional or new equipment leads, service on non‐agreement instruments, etc.).</p></li><li><p>Opportunity to build and grow strong customer relationships while directly contributing to both individual and district revenue success. And play a key part in driving annual revenue targets, supporting field service maintenance agreement growth through monthly recurring billing, and partnering with Sales via lead generation initiatives. Achieve visibility and accountability, with an expected year‑over‑year growth target of 8–10%.</p></li></ul><p></p><p><b>The selected candidate will possess the following:</b></p><ul><li><p>Experience using standard test equipment to troubleshoot and service instrumentation.</p></li><li><p>Excellent customer communication skills, with the ability to clearly convey information and build strong relationships.</p></li></ul><p></p><p><b>The essential requirements of the job include:</b></p><ul><li><p>Associate’s degree in mechanical or electrical engineering, biological or life science, or a similar discipline, or equivalent military experience. Relevant professional experience may be considered in lieu of formal education.</p></li></ul><p></p><p><b>Travel, Motor Vehicle Record & Physical/Environment Requirements: </b></p><ul><li><p>Ability to lift 50 pounds</p></li><li><p>Must have a valid driver’s license with an acceptable driving record</p></li><li><p>Local travel is required for this role daily. Ability to travel overnight 25 ‐50% of the time.</p></li></ul><p></p><p><b>It would be a plus if you also possess previous experience in:</b></p><ul><li><p>Prior field service experience in related field.</p></li><li><p>Bachelor’s degree in a scientific discipline.</p></li><li><p>Highly computer literate (Microsoft Office Suite, PowerBI, Sales Force, ServiceMax)</p></li></ul><p></p><p>Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that enhance our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at <a href="https://leplb1040.upoint.alight.com/ah-angular-afirst-web/#/web/danaher/cp/preauth-home" target="_blank" rel="noopener noreferrer">Danaher Benefits Info</a>.</p><p></p><p>At Beckman Coulter Life Sciences, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote work arrangements for eligible roles and are committed to providing enriching careers, regardless of the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Your interview team will provide additional information about this remote work arrangement. Explore the flexibility and challenges that working at Beckman Coulter Life Sciences offers.</p><p></p><p>The salary range for this role is <b>$60,000 – $80,000</b><b>.</b> This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.</p><p></p><p>This job is also eligible for sales incentive pay.</p><p></p><p>We offer a comprehensive benefits package, including paid time off, <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">medical/dental/vision</span> insurance, and a 401(k) plan, to eligible employees.</p><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.</p><p></p><p>#LI-JJ1</p><p><span>Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. </span></p><p></p><p><span>For more information, visit </span><a href="http://www.danaher.com/" target="_blank" rel="noopener noreferrer"><span>www.danaher.com</span></a><span>. </span></p><p></p><p><span>Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. </span></p><p></p><p><span>The U.S. EEO posters are available <a href="http://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank" rel="noopener noreferrer">here</a>.</span></p><p></p><p><span>We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please <span><span><span><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">contact:1-202-419-7762</span></span></span></span> or </span><a href="mailto:applyassistance@danaher.com" target="_blank" rel="noopener noreferrer"><span><span><span><span><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">applyassistance@danaher.com</span></span></span></span></span></a><span>.</span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...