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Front Desk Receptionist/ Clinical Assistant 医师助理
Job Benefits and Highlight:
- Multiple working location available (SS2, One Utama, Sunway Pyramid)
- Friendly and comfortable working environment
- Attractive salary and commission package
- Yearly increment
- Yearly Bonus
- Career advancement opportunities
- Medical Benefit
- Additional Incentive
Job Description:
- Managing incoming calls courteously and assist in appointment scheduling.
- Provide exceptional customer service by addressing patients' inquiries, concerns and requests promptly and professionally.
- Assist TCM physicians in treatment handling and herbs dispensing
- Assist with various admistrative tasks such as system key in, filing and record maintaining.
- Keep the reception area, lobby and treatment rooms tidy and presentable.
- Stock taking and ordering to maintain optimal stock level
- Offer suitable treatment package recommendation to patients
Job requirements:
- SPM or equivalent education background
- Polite and friendly
- Proficient in using computer
- Must proficiency in reading and writing in English and Mandarin (We are seeking Mandarin-speaking candidates to assist Mandarin-speaking clients and manage Mandarin-language documents)
- Good communication and interpersonal skills
- Strong attention to detail and accuracy
- Positive attitude and willingness to assist others.
- Willing to work on weekend or public holiday
职位福利和亮点：
- 多个工作地点可选（SS2，One Utama，Sunway Pyramid, Aeon Maluri）
- 友好舒适的工作环境
- 优厚薪资和佣金计划
- 年度加薪制
- 年度奖金
- 良好职业晋升机会
- 医疗福利
- 额外奖励
职位描述：
- 礼貌地接听电话，并协助预约安排。
- 提供卓越的客户服务，迅速和专业地解答患者的疑问、关切和请求
- 协助中医师处理治疗和配药。
- 必须精通英语和华语（我们招聘会华语的求职者，以协助讲华语的顾客并处理华文文件。）
- 协助进行各种行政工作，如系统输入、文件归档和记录维护。
- 保持前台区域、大厅和治疗室的整洁和体面。
- 进行库存盘点和订单，以保持最佳库存水平。
- 向患者推荐适合的治疗方案。
职位要求：
- SPM或同等教育背景
- 礼貌友好
- 熟练使用电脑操作
- 良好的沟通和人际交往能力
- 注意细节和准确性
- 积极乐观，愿意帮助他人
- 愿意在周末或公共假日工作
