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Front Office Coordinator - Cumming (Part-Time)
- Greets patients coming into ASC and applies armbands after verifying identity
- Creates wristbands, prints demographic sheets/chart preparation for the next day
- Changes patient status to “Patient Paperwork Status” in the schedule once they sign in
- Gives each patient a Pain Questionnaire sheet to fill out
- Asks for ID and Insurance card verification from each new patient every visit
- Ensures accuracy of patient demographics and insurance information in EMR
- Inputs ALL information from new patient packets into patient demographics
- Assists in answering phones
- Schedules patient clinic appointments
- Collects co-pays and balances as directed by Financial Counselor and “Co-Pay Sheet”
- Assists in scanning, if needed
- Ensures insurance selection in EMR matches the Payor ID/Claims address on the ID card
- Completes follow up calls 48-72 hours after procedures
- Completes batching process at the end of each business day.
- Other duties as assigned
- Warmly greets patients coming into Clinic
- Prints all patient charts for next day
- Changes patient status to “Arrived” on schedule once they sign in
- Asks for ID and Insurance card verification from each new patient and once a year
- Ensures accuracy of patient demographics and insurance information in EMR
- Inputs ALL information from new patient packets into patient demographics
- Assists in answering phones
- Provides patient with directions and answers patient questions as able
- Calls to confirm next day appointments
- Schedules patient clinic appointments as requested
- Collects co-pays and balances as directed by Financial Counselor and “Co-Pay Sheet”
- Adheres to Front Office Policies and Procedures
- Assists in Scanning if needed
- Ensures insurance selection in EMR matches the Payor ID on insurance cards
- High School diploma or GED required.
- Six months’ medical office experience required.
- Must possess PC proficiency with a working knowledge of Microsoft Office and eClinical.
- Strong data entry and customer service skills.
- Ability to work well with physicians, employees, patients and others.
- Ability to work independently with detail and accuracy.
