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HRIS Administrator - Workday

May 26, 2026

Business Area: ITSeniority Level:AssociateJob Description: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.At Cloudera, we empower people to transform complex data into clear and actionable insights. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.As the HRIS Administrator, you will be a key part of the HRIS team, providing highly skilled production support and growth for Cloudera’s Workday system. You will serve as one of our primary customer-facing experts in Workday, while working in a collaborative and supportive team environment. If you are a Workday Administrator with a deep overall curiosity that extends across modules, we are looking for you! As an HRIS Administrator, you will:<ul><li>Serve as the primary point of contact for the HR service desk, providing L1 support and triage for all incoming Workday inquiries and issues.</li><li>Research and resolve end-user problems or system errors, escalating complex technical issues to L2 or L3 resources as necessary.</li><li>Assist in the maintenance of Workday business processes and configuration for core HCM and functional modules.</li><li>Provide direct training and assistance to end users (employees and managers) to ensure system adoption and data integrity.</li><li>Collaborate with HR functions (Benefits, Payroll, Talent Acquisition, etc.) to address routine data requests and basic process improvements.</li><li>Support the semi-annual Workday update process by assisting with the testing of new features and identifying potential impacts on current workflows.</li><li>Maintain and update test scripts and scenarios to ensure successful deployments during project cycles or system updates.</li><li>Assist with user security audits and basic role assignments to ensure appropriate system access across the organization.</li><li>Execute routine data uploads (EIBs) and maintain data quality through regular audits and cleanup activities.</li><li>Participate as a project team member on larger Workday initiatives, handling assigned administrative and configuration tasks.</li></ul>We are excited if you have (Required Experience):<ul><li>Bachelor’s degree or equivalent professional experience.</li><li>1–2 years of hands-on experience specifically as a Workday Administrator or in a similar HRIS support role.</li><li>Foundational knowledge of Workday Business Processes and basic security concepts.</li><li>Experience working within a ticketing system (e.g., ServiceNow, Zendesk, or Jira) and meeting defined SLAs.</li><li>Strong troubleshooting skills with a "customer-service first" mindset when helping non-technical users.</li><li>Proficiency in Excel/Google Sheets (vlookups, pivot tables) for data validation and auditing.</li><li>Excellent verbal and written communication skills with the ability to explain technical steps to a non-technical audience.</li><li>High attention to detail and the ability to handle sensitive/confidential data with discretion.</li></ul>This role is not eligible for immigration sponsorship or relocation.What you can expect from us:<ul><li>Generous PTO Policy </li><li>Support work life balance with <a href="https://www.youtube.com/watch?v=eXBMXiUHG8c" target="_blank" rel="noopener noreferrer">Unplugged Days</a></li><li>Flexible WFH Policy </li><li>Mental & Physical Wellness programs </li><li>Phone and Internet Reimbursement program </li><li>Access to Continued Career Development </li><li>Comprehensive Benefits and Competitive Packages </li><li><a href="https://www.youtube.com/watch?v=EHPK_ZRVRHA" target="_blank" rel="noopener noreferrer">Paid Volunteer Time</a></li><li>Employee Resource Groups</li></ul>EEO/VEVRAA#LI-SZ1#LI-REMOTE

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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