Inside Sales Representative

<p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong><span style="color:#e67e22">Carestream Health Inc.</span></strong><strong> </strong></span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><em><strong><span style="color:black">Innovation that sparks imagination. Continue on to your next challenge with us. </span></strong></em></span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:black">Carestream is a worldwide provider of medical imaging systems and solutions; x-ray imaging systems for non-destructive testing; manufacturing of film and precision contract coating services for a wide range of industrial, medical, electronic and other applications—all backed by a global service and support network. Carestream’s diagnostic imaging technology systems are at work in 90 percent of hospitals worldwide.  </span></span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:black">At Carestream, we offer a global perspective and a world of opportunities for people who have the desire to make a positive impact. <strong>Join our team!</strong></span></span></span></p> <p style="margin-bottom:11.0px"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong><span style="color:#e67e22">Compensation:   $27.11--$33.89 per hour plus sales incentive </span></strong></span></span></p> <p>*This range reflects Carestream’s good faith estimate to pay fairly as starting wage. Offers will be tailored within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process, as well as geographic market differentials for the position.</p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Position Summary:</h2> </div><div><p>The Inside Service Sales Representative (ISSR) is responsible for generating service agreement quotes and selling service agreements to new and existing Carestream customers. The ISSR will be responsible for cultivating prospective buyers, conveying the features and benefits of a service agreement to our customers, and closing the sale via phone and/or web-based technologies. The ISSR will work closely with the Service Sales Specialists to address customer’s and their specific needs. This role is intended to complement and support the activities of the direct Carestream sales team (Account Executives) and to have a focus on developing the sales funnel and extending the reach of Carestream in the medical imaging market segment.<br><br></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Position Responsibilities:</h2> </div><div><ul style="list-style-type:disc"> <li>Writing, evaluating, negotiating, and executing various contracts covering a range of transactions</li> <li>Creating and maintaining relationships with direct customers, Account Executives, and Service Sales Specialists</li> <li>Maintaining correspondence and documentation related to contracts</li> <li>Communicating and presenting information to stakeholders regarding contracts</li> <li>Monitoring and managing warranty captures, renewals, and T&M capture contract opportunities</li> <li>Problem-solving contract-related issues</li> <li>Cold calling to existing Carestream customers</li> <li>Complement the field Account Executive Sales team by providing active business development, qualification of new opportunities and following up on leads provided by Account Executive’s and Service Sales Specialists</li> <li>Execution of service sales campaigns to drive new business</li> <li>Respond to inbound phone calls and email promptly</li> <li>Collaborate with team members to bring a cohesive Service Sales approach to the market</li> <li>Execute a disciplined approach to following up and maintaining contact with targeted customers (Funnel Management)</li> <li>Accurately document service sales activities in C4C (sales and service tool) and follow up on all tasks in a timely manner</li> <li>Utilize reporting tools (Power BI) to maintain and organize customer activities and Service Sales forecasting</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Required Skills & Education:</h2> </div><div><ul style="list-style-type:disc"> <li>2 or more years of successful inside sales experience with a proven track record of prior sales success</li> <li>Effective communication, negotiation and interpersonal skills including superior reading, writing, language and teamwork skills</li> <li>Exceptional attention to detail, and talent for accuracy and precision</li> <li>Understanding of contracts, contract governance, contractual language, and the contract lifecycle</li> <li>Critical thinking skills and the ability to research and understand legal and financial implications</li> <li>Ability to prioritize work, meet deadlines and balance multiple responsibilities</li> <li>Understand existing relationships between customers and other sales and service delivery channels, including Account Executives</li> <li>Desktop skills, including knowledge of SAP (or similar CRM tool), Microsoft Excel and Word</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Desired Skills:</h2> </div><div><ul style="list-style-type:disc"> <li>Bachelor’s Degree in business, Marketing or related field is desired</li> <li>Experience in the healthcare or a related technology industry preferred</li> <li>Excellent understanding of the business, medical imaging market, its services, customers, and providers</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Work Environment:</h2> </div><div><p>Remote home office</p></div></div></div><p style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><strong><span style="font-size:13.5pt"><span style="color:#e67e22">Carestream is an Equal Opportunity Employer</span></span></strong></span></span></p> <p style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><span style="color:black">Carestream is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.</span></span></span></span></p> <p style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><strong><span style="font-size:13.5pt"><span style="color:#e67e22">Applying for a job with Carestream</span></span></strong></span></span></p> <p style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:13.5pt"><span style="color:black">All Carestream employees must complete the on-line application process. Carestream is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please click </span></span><span style="font-size:12.0pt"><span style="color:black"><a href="mailto:accommodations@carestream.com?subject=I%20Need%20Accommodations%20to%20Apply%20or%20Interview%20at%20Carestream"><strong><span style="font-size:10.5pt"><span style="color:blue">accommodations</span></span></strong></a></span></span></span></span></p> <p><strong><span style="font-size:12.0pt">Requisition ID: 4784</span></strong><span style="font-size:11.0pt"></span><strong> </strong></p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...