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Insurance Billing Specialist – Medical

June 2, 2026

Job searching is a lot better with someone in your corner. Kelly® Professional & Industrial is seeking a Medical Claims Specialist to work at a leading healthcare organization in Glastonbury, CT. Sound like something you’re interested in? We’ll be here every step of the way to help you through the process, because we think job searching needs an upgrade (and a sidekick). <h4>Salary/Pay Rate/Compensation: $23.00–$24.00/hr | Weekly Pay</h4> <h4>Shift: Monday-Friday | 11:30AM – 8:00PM | Full-Time</h4> <h4>Why you should apply to be a Medical Claims Specialist:</h4> <ul> <li>Competitive pay with weekly direct deposit. <li>Temp-to-hire opportunity with long-term career potential. <li>Supportive onboarding and ongoing career guidance from your recruiting team. <li>Access to medical, dental, and vision insurance options. <li>Paid holidays and referral bonuses. <li>Stable, full-time schedule in a fast-paced environment. </ul> <h4>What’s a typical day as a Medical Claims Specialist? You’ll be:</h4> <ul> <li>Processing and adjusting medical insurance claims according to program policies and procedures. <li>Answering incoming phone calls from clients and medical providers regarding claim payments and inquiries. <li>Making outgoing calls to medical providers and insurance companies to resolve questions and verify information. <li>Reviewing explanation of benefits (EOBs) and healthcare documentation. <li>Researching and resolving claim issues, including requesting additional documentation when necessary. <li>Processing medical payments, assisting with client appeals, and maintaining accurate financial batch records. <li>Auditing payment files, ensuring accuracy of payment records, and managing call logs. <li>Supporting clients with high medical utilization and recommending process improvements. <li>Promoting teamwork and ensuring service delivery targets are met, including contractual performance guarantees for payment processing and communication. </ul> <h4>This job might be an outstanding fit if you:</h4> <ul> <li>Are bilingual in Spanish and English (required). <li>Have experience with medical claims, healthcare billing, or insurance processing (preferred). <li>Possess strong attention to detail and the ability to manage multiple tasks efficiently. <li>Demonstrate excellent communication, interpersonal, and customer service skills. <li>Can read and understand healthcare terminology and explanation of benefits documents. <li>Are proficient with Microsoft Office and general computer systems; knowledge of medical coding or insurance processing is a plus. <li>Hold an associate’s degree (A.A./A.S.) or equivalent from a two-year college or technical school, or have two to four years of related experience and/or training. </ul> <h4>What happens next</h4> Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Medical Claims Specialist today! 10158218

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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