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Insurance Verifications Specialist (Remote)

June 3, 2026

<div class="container mainContainer noMarginTop"> <div class="row"> <div class="container-fluid content-container"> <div class="row"> <div class="col-md-8"> Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 300,000 babies successfully treated, we are the plagiocephaly experts. Cranial Technologies also provides treatment with EarWell® to correct infant ear shapes without surgery. With over 600,000+ successful outcomes, EarWell® is a proven, non-invasive treatment option for families. We are looking for a full-time Insurance Verification Specialist to join our customer-focused team! This position plays an integral role in the patient and family experience by expediting the insurance process while maintaining a high level of professional communication. This person will efficiently compile benefits, eligibility, criteria, and prior authorization requirements for multiple insurance companies throughout the country as it relates to the DOC Band and Earwell treatments. We’re looking for someone who can thoroughly research and pinpoint the critical insurance answers our Insurance Liaison team needs to implement the insurance process for families. Our ideal candidate is self-motivated and enjoys both collaborating with a team of passionate individuals and completing a high volume of tasks each day in a dynamic work-from-home environment. They love learning new things in a fast-paced, ever-evolving company. We’re looking for someone who enjoys solving problems with a high sense of urgency to ensure our insurance process is as efficient as possible. We will train you on the insurance verification process and all things unique to Cranial Technologies! Responsibilities include: <ul> <li>Research, review, and effectively document benefits, eligibility, and authorization requirements within our system</li> <li>Coordination of information between referring physicians, insurance companies, and our own treatment clinics</li> <li>Partner with internal departments and external payors with a high level of professional communication and efficiency</li> <li>Calculate and communicate cost shares, co-payments, and financial responsibilities with the Insurance Liaison team, so they may provide the information to our patients and their families</li> <li>Complete 35-50 verification tasks per day with a high level of accuracy.</li> </ul> Requirements: <ul> <li>1 – 2 years of internal and/or external professional communication</li> <li>1 – 2 years’ experience with computer software such as Microsoft Outlook and Adobe</li> <li>Investigative, curious, and problem-solving mindset</li> <li>Strong organizational skills and attention to detail</li> <li>Self-motivated, task-oriented mindset with a strong ability to multi-task</li> <li>Professional verbal and written communication style with team members and payors</li> <li>Ability to work on a team as well independently</li> <li>Ability to learn new things and apply them in a fast-paced, ever-evolving environment</li> </ul> We offer an excellent benefits package: <ul> <li>Medical, Vision, and Dental Insurance</li> <li>401k Retirement Plan</li> <li>18 Days Paid Time Off each year plus 7 company-paid Holidays</li> <li>Life Insurance</li> <li>Short/Long Term Disability Insurance</li> <li>The pay range for this position is $17 - $18 per hour. Pay is dependent on the applicant's relevant experience.</li> <li>Opportunity for performance-based bonuses</li> </ul> Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. You will receive a confirmation email stating your application has been submitted. Once your application has been reviewed, you should receive an update on your status via email. **Please keep an eye on your spam and junk mail** Please no phone calls to the clinic or offices regarding the position. If you are unable to submit your application, please email the recruiting department at <a href="mailto:careers@cranialtech.com">careers@cranialtech.com</a> for assistance #LI-Remote </div> </div> </div> </div> </div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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