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Intelligent Workplace
Job Description Strategic Program Leadership
- Serve as the program leader for the Intelligent Workplace transformation, owning the integrated plan across workstreams ensuring we are driving the key pieces to make the transformation of the organization and key initiatives a reality.
- Track progress against strategic milestones — tying to our product launches — identify risks early, and drive resolution across teams and stakeholders.
- Translate high-level strategy into structured execution plans with clear owners, timelines, and success criteria.
- Lead cross-functional initiative reviews, ensuring accountability without creating bureaucratic overhead.
- Help shape strategic decisions and drive them through execution.
- Provide objective counsel and anticipate risks or blind spots
- Act as a trusted thought partner and operational right hand to the leader of Intelligent Workplace, helping prioritize focus, prepare for key decisions, and drive follow-through across the leadership team.
- Prepare and manage executive communications, business reviews, and leadership offsites — ensuring the right narrative, the right data, and the right decisions come out of every forum.
- Manage the leadership team operating cadence: agenda setting, pre-reads, decision tracking, and action follow-up.
- Anticipate issues before they surface and proactively bring solutions to the table.
- Help translate our vision into actionable priorities across the organization
- Harmonize competing priorities and drive action, alignment and outcomes through influence across the org
- Bridge across product, sales, delivery, finance, marketing, and HR to ensure the transformation stays aligned and moves forward — even when it requires navigating organizational complexity and competing priorities.
- Build and maintain strong relationships with key internal stakeholders and partners to facilitate faster, more effective decision-making.
- Design and manage the operating rhythm of the Intelligent Workplace leadership team — from quarterly planning cycles to weekly execution reviews — ensuring the organization runs with clarity and discipline.
- Develop and maintain dashboards and reporting that give leadership real-time visibility into transformation progress, product milestones, financial performance, and team health.
- Identify operational inefficiencies and lead initiatives to improve how the team works — including process design, tooling, and change management.
- QBR story planning, prep and maintenance for alignment with leaders
- Strategic annual planning and execution management between cycles
- Manage informal and formal feedback to filter noise, amplify meaningful insights and drive leadership engagement in the right areas.
- Develop high-impact content for executive audiences — including board updates, investor briefings, internal town halls — that bring the Intelligent Workplace transformation narrative to life.
- Support the development of go-to-market messaging, positioning frameworks, and competitive intelligence synthesis in support of the Intelligent Workplace Product and Customer Strategy leader, and our portfolio.
- Help the leadership team communicate clearly and consistently — internally and externally — about where the business is going and why it matters.
- Experience
- 10+ years of experience in a combination of strategy, program management, management consulting, or business operations roles — ideally within technology, IT services, or enterprise software.
- Proven track record of leading complex, cross-functional transformation programs in a large, matrixed organization.
- Experience supporting or serving as chief of staff to a senior executive, with a demonstrated ability to operate at the strategic and tactical levels simultaneously.
- Familiarity with product-led business models, agile delivery, and digital workplace or IT services markets is a strong advantage.
- Skills & Capabilities
- Exceptional program management discipline — able to hold complexity, track multiple workstreams, and drive accountability without being heavy-handed.
- Strong executive communication skills — outstanding written and verbal communication, with the ability to synthesize complex information into clear, compelling narratives for senior audiences.
- Sharp analytical mindset — comfortable working with data, building business cases, and translating numbers into strategic insight.
- High
