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Key Account Manager (Executive - Fleet Sales)
To drive fleet sales growth by securing and managing government, commercial, and corporate accounts, ensuring achievement of sales targets, and building long-term customer relationships in line with the Company's strategic objectives.
Key Responsibilities
1. Sales & Business Development- Generate new accounts and sales to achieve monthly sales targets
- Prospect and secure new corporate business opportunities for car hire and leasing services.
- Conduct market research to identify the latest trends and business opportunities.
- Develop strategies to penetrate new markets and expand customer base.
- Prepare quotations, proposals, and presentations for clients.
- Initiate and conduct client visits to build rapport and maintain strong customer relationships.
- Manage existing corporate accounts by providing promotional information and product knowledge updates.
- Work closely with current and potential customers to understand their needs and explore potential business opportunities.
- Follow each order from confirmation to delivery and check on customer satisfaction.
- Ensure the smooth execution of all sales activities and related operations.
- Monitor, control, and follow up on payment collections within the targeted timeline.
- Ensure all relevant documents and billings are accurately prepared and forwarded to customers.
- Liaise with internal departments (operations, finance, etc.) to ensure timely delivery of vehicles and services.
- Prepare regular sales reports, forecasts, and market analysis for management review.
- Maintain accurate and updated records in the CRM system.
- Ensure compliance with company policies, procedures, and industry regulations.
- Undertake any other responsibilities as and when assigned by the Superior.
- Diploma/ Bachelor’s Degree in Business Administration, Marketing, Economics, or related disciplines from a recognized institution.
- Minimum 2 – 3 years of experience in fleet sales, corporate sales or a related field; experience in the automotive or leasing industry is an advantage.
- Experience in government tender processes is an added advantage.
- Strong negotiation, communication, and presentation skills.
- Excellent communication and interpersonal skills in both Bahasa Malaysia and English (spoken and written).
- Results-oriented, self-motivated, and able to work independently.
- Proficient in Microsoft Office and CRM software.
- Possess a valid driving license and willing to travel as required.
