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Lead Site Reliability Engineer - 10929

May 27, 2026

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on <a href="https://insde.co/uzoy">Life at Coupa</a> blog and hear from our employees about their experiences working at Coupa. The Impact of a Cloud Software Engineer / Lead DevOps Engineer at Coupa: If you are passionate about new technologies, have a strong technical background and you are looking for an environment where you can continuously expand your knowledge, you are the right fit for this role. At Coupa, the “Cloud team” is looking for a Lead engineer who is ready to constantly question the status quo with a mixture of system design, code development, deployment, automation, networking, and experience in managing Machine Learning/GenAI / Agentic AI platforms. What You'll Do: <div> <ul> <li>Build, deploy, and troubleshoot microservices in Kubernetes and Amazon EKS, ensuring scalability and reliability.</li> <li>Design secure, highly available web applications with a focus on capacity planning and performance optimization.</li> <li>Deploy and manage the lifecycle of LLMs and embedding models, defining KPIs to measure and improve AI application performance.</li> <li>Evaluate and integrate emerging technologies such as RAG systems, MCP servers, AI Agents, and agentic workflows into our platform.</li> <li>Manage AWS core and GenAI services (S3, IAM, EKS, Bedrock, etc.) using infrastructure-as-code tools like Terraform and Chef, while maintaining observability through tools like New Relic or PagerDuty.</li> <li>Collaborate across product, platform, and engineering teams on architecture design, security patching, incident response, and release management to ensure the reliability of our ML and GenAI infrastructure</li> </ul> </div> What You Will Bring to Coupa: <div> <ul> <li>Bachelor’s degree and 8+ years of experience managing large-scale cloud applications with a strong background in Linux administration and troubleshooting. Excellent communication skills, a collaborative mindset, and the confidence to take ownership, drive solutions, and deliver results independently while thinking globally.</li> <li>Over 5 years of hands-on experience managing cloud infrastructure across AWS, GCP, and Azure environments.</li> <li>A solid understanding of today’s generative AI ecosystem, with practical experience using LLMs and embedding models (OpenAI, AWS Bedrock, SageMaker); familiarity with vector databases like LanceDB is a plus.</li> <li>Strong scripting skills in Bash or Python, and experience with container orchestration platforms like Amazon EKS or Azure AKS.</li> <li>Proficiency with DevOps and automation tools such as Chef, GitHub Actions, Rundeck, and IaC frameworks like Terraform, Spacelift, and Helm.</li> <li>Working knowledge of DNS, load balancers, and MySQL, along with a good grasp of source control and branching strategies in Git.</li> </ul> </div> Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read <a href="https://www.coupa.com/privacy-policy">Coupa’s Privacy Policy</a> and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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