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Machine Learning Data Ops, Manager I, MLD Ops, GO-AI

June 11, 2026

Description Want to join the Earth’s most customer centric company? Are you someone who like to design the right workforce strategy to meet long-term process targets? Do you like to develop the talent to create a high performing team? If yes, we have opportunities for you. Global Operations - AI (GO-AI) at Amazon is looking to hire candidates who can excel in a fast-paced dynamic environment. Manager I / Front line manager is accountable for the overall direction and operations of our site a team of 20-25 employees, creating a culture of customer obsession, high performance and high-quality throughput. Key job responsibilities <ul><li> Should be a Graduate or equivalent</li><li> Minimum 4 years of experience out of which 18 Months should be as team leader / team manager</li><li> Proven leadership abilities with a track record of successfully managing and motivating teams.</li><li> Excellent / V Good verbal and written communication skills in English</li><li> Very good Presentation, Feedback & Coaching skills</li><li> Ability to observe, analyze and identify process improvement opportunities</li><li> Highly energetic & enthusiastic</li><li> Should be able to lead by examples</li><li> Hands on experience on MS-Office, preferably on MS-Excel and Power Point</li><li> Ability to prioritize tasks, manage multiple responsibilities and ensure deadlines are met without compromising on quality</li><li> Basic data handling and Data interpretation skills</li><li> Should be comfortable with 24x7 rotational shifts</li><li> Ability to pull data from numerous databases (using Excel and other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.</li><li> Communicating with Internal customers (ACES, Training, Quality etc.) – Drive and execute bar-raising initiatives aimed at hiring and developing top talent and build career development road-map for the associates. </li></ul>A day in the life <ul><li> Lead, motivate and manage a team of 20 – 25 Employees.</li><li> Measuring Team Developmental and Performance Goals and regular 1x1 with the team members</li><li> Ensuring process deliverables per SLA, team and workflow management</li><li> Responsible for delivering on operational and qualitative KPIs like APL, SPL, Quality scores etc.</li><li> Ensuring all processes are conducted in compliance with company policies and guidelines</li><li> Generating reports of team performance</li><li> Internal Quality checks, Audits and ensuring appropriate trainings & conduct coaching session to succeed</li><li> Translate organizational vision to actionable goals and guide the team in achieving them & review progress periodically</li><li> Promote a culture of continuous learning and development within the team</li><li> Prepare metrics, SOPs and create processes</li><li> Analyze data to identify trends, bottlenecks and areas of improvement</li><li> Work with the operations management team to develop and implement process improvements </li></ul>About The Team  Amazon Robotics develops state-of-the art robotics for Amazon’s Fulfillment Centers. Come build the future of human-technology interaction with us. We are combining computer vision, mobile robots, advanced end-of-arm tooling, and a high degree of freedom of movement to solve real-world problems on a huge scale. Our team collaborates with a variety of customers across Amazon worldwide to conceive, develop, prototype, and deploy a wide range of robotic systems. Within Amazon Robotics, Global Operations - Artificial Intelligence (GO-AI) enables Amazon to accelerate and scale our machine learning transformation via human-in-the-loop support. Basic Qualifications <ul><li></li><li> Should be a Graduate or equivalent</li><li> Minimum 4 years of experience out of which 18 Months should be as team leader / team manager</li><li> Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Knowledge of – - Microsoft Office products and applications, especially MS Excel & Word at an advanced level </li></ul>Preferred Qualifications <ul><li> Experience in managing critical operational processes, with SLA responsibility</li><li> Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and Advanced excel and working with large data sets</li><li> Experience gathering and analyzing large amounts of data and delivering business improvements.</li><li> Knowledge of lean six sigma tools / Green belt certified. </li></ul>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Dev Center India - Hyderabad - A85 Job ID: A10424886

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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