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Manager, Enterprise Applications - Microsoft Productivity (Remote)

May 26, 2026

<div><div><h2>Manager, Enterprise Applications - Microsoft Productivity (Remote)</h2></div><div> </div><div>The Manager, Enterprise Applications, leads a team of IT professionals responsible for development, configuration, administration, optimization and support of Microsoft Productivity application suite. This includes the technology platform and application suite, including governance of user identities and secure access to systems. Expertise in the platform to lead the vision, roadmap, and delivery of collaborative and productivity enhancing solutions across the organization and enhancing solutions across the organization. </div><div> </div><div>The Manager role is responsible for ensuring an exceptional customer experience; for streamlined processes and stable operations; for managing vendors; for developing a culture of and skills in process improvement; for proper documentation; and for staff training, performance and development. </div><div> </div><div>Key Responsibilities & Essential Functions </div><div><ul><li>Deep understanding of Microsoft Productivity suite applications expected and include; Teams, Sharepoint, Viva Engage, Outlook + Exchange, OneDrive, EntraID, MS Office, M365 CoPilot and Forms. Helpful to have PowerApps, Power Automate, PowerBI and Planner knowledge. </li></ul></div><div><ul><li>Experience in technology solutions, development processes and best practices related to platform and identity management. </li></ul></div><div><ul><li>Develop and implement IT strategies that drive application and platform performance, utility and adoption. </li></ul></div><div><ul><li>Lead and manage a team of technology professionals, fostering a culture of innovation, collaboration, and high performance. </li></ul></div><div><ul><li>Support and champion a strategic technology vision that aligns with JAX's mission, incorporating comprehensive industry and functional insights. Understand business needs, proactively introducing innovative ideas, and anticipating future trends to drive the organization forward. </li></ul></div><div><ul><li>Continuously improve service management processes and methodologies to enhance efficiency and effectiveness in technology delivery. Ensure that all technology solutions meet high standards of quality, performance, and security. </li></ul></div><div><ul><li>Manage the budget for technology projects and software licensing, ensuring optimal allocation of resources and cost-effective delivery. </li></ul></div><div><ul><li>Partner closely with Product Owner and stakeholders, Microsoft administrators, architects, security teams, and business stakeholders to ensure high quality execution and alignment. Quality execution and alignment. </li></ul></div><div><ul><li>Analyze user behavior, feedback, and adoption data to identify opportunities to enhance productivity and collaboration across the organization. </li></ul></div><div><ul><li>Establish and monitor key performance indicators (KPIs) to measure the success of technology initiatives and drive continuous improvement. Identify and prioritize value creation opportunities (e.g. tech modernization and currency) based on detailed assessment and analysis of current technology footprint. </li></ul></div><div>Other Knowledge, Skills, and Abilities </div><div><ul><li>Demonstrated experience managing technology applications and/or platforms, with a proven track record of leading and managing teams and delivering successful technology projects. </li></ul></div><div><ul><li>Experience leading small of varying complexity. </li></ul></div></div><div><div><ul><li>Experience with product owning one or more projects. </li></ul></div><div><ul><li>Ability to influence and foster buy-in at all levels. </li></ul></div><div><ul><li>Strong communication skills: verbal, written, and listening to various levels across the organization. </li></ul></div><div><ul><li>Ability to gain broad understanding of overall application management roadmaps and related strategies. </li></ul></div><div><ul><li>Working knowledge of Agile Frameworks, preferably Scrum and/or SAFe as well as IT service management, preferably ITIL </li></ul></div><div><ul><li>Associate degree required; bachelor's degree preferred. </li></ul></div><div>Pay range: $98,885.00 - $165,554.00 </div><div>#EH-CA8 </div></div>About JAX:The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community. For more information, please visit<a href="http://www.jax.org" target="_blank" rel="noopener noreferrer"> </a><a href="http://www.jax.org" target="_blank" rel="noopener noreferrer">www.jax.org</a><a href="http://www.jax.org" target="_blank" rel="noopener noreferrer"></a>.EEO Statement:The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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