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Manager of Animal Services

May 28, 2026

Salary: $70,000.00 - $95,000.00 Annually Location : Mesquite, TX Job Type: Full-time Job Number: 2500309 Department: Neighborhood Services Division: Animal Services Opening Date: 07/18/2025 Closing Date: 8/18/2025 4:00 PM Central GENERAL SUMMARY Salary: $70,000 - $95,000 annually (Depending on qualifications) To supervise, plan and coordinate the work of staff responsible for providing animal control services within the Animal Services Division; to perform a variety of technical tasks relative to assigned area of responsibility; and to provide highly responsible and complex staff assistance to the Director of Neighborhood Services. SUPERVISION General supervision is provided by the Director of Neighborhood Services. Responsible for supervision of the Animal Control Officers, the Rescue and Shelter Supervisor, Animal Services Field Supervisor and any other Animal Services staff. ESSENTIAL DUTIES AND RESPONSIBILITIES <ol> <li>All behaviors comply with the Code of Conduct & Rules of Behavior outlined in Chapter 8 of the General Government Policies and Procedures Manual. <li>Participate in the selection of Animal Services staff; provide or coordinate staff training; provide timely, accurate and thorough Performance Reviews for supervised employees; ensure all personnel have appropriate certifications to perform animal services activities; work with employees to correct deficiencies; implement discipline procedures; maintain personnel records as required. <li>Coordinate the organization, staffing and operational activities for Animal Services. Oversee and direct the humane care and control of animals including the impound, quarantine, euthanasia and disposition of animals. <li>Participate in the development and implementation of goals, objectives, policies, and priorities for Animal Services; identify resource needs; recommend and implement policies and procedures; administer personnel actions through subordinates to ensure compliance with City policies and procedures. <li>Promptly respond to and resolve resident complaints and inquiries. <li>Monitor the maintenance of records regarding the Animal Services Division activities including, but not limited to, the number and type of calls received, the number and type of animals picked up; and the preparation of statistical reports. <li>Identify opportunities for improving service delivery methods and procedures; review with appropriate management staff; implement improvements; review economic analysis of various fees charged by Animal Services. <li>Monitor Animal Services Division compliance with applicable laws, rules and regulations related to providing humane animal control services. <li>Prepare and/or ensure the preparation of various reports on operations and activities including injury reports, court reports and bite records. <li>Participate in the preparation and administration of the Animal Services Division budget; submit budget recommendations; monitor all expenditures. <li>Remain on call to respond to emergency situations and to coordinate and assign work as necessary. <li>Coordinate the implementation of education programs including making presentations on television, visiting schools and advertising animal care programs in the newspaper.</li></ol> MINIMUM JOB REQUIREMENTS EDUCATION Bachelor's degree in General Business Administration or other related field. EXPERIENCE Three years of increasingly responsible experience in the management or coordination of humane animal services including two years of supervisory experience Or Three years' experience in managing municipal operations including two years of supervisory experience. LICENSES AND CERTIFICATES Possession of a valid driver's license. Certified by the Texas Department of State Health Services as an Animal Control Officer or ability to obtain certification within 6 months of employment. Certified by the Texas Department of State Health Services for Euthanasia Technician or ability to obtain certification within 6 months of employment. PHYSICAL REQUIREMENTS / WORK ENVIRONMENT Full Time Employees: The City of Mesquite offers the Zero Premium, Employee Only Benefits under the following plans: High Deductible Medical Plan, HMO Dental Plan, Vision Plan, and Life Insurance. The City is self-insured and offers a choice of four medical plans: HSA, High Deductible, HMO, PPO, and EPO Medical Plans through Blue Cross Blue Shield of Texas. Employee medical coverage goes into effect the first day of the month following 30 days of employment. Coverage is available to all full-time employees at group rates. Employees enrolled in the City's self-insured medical plan also have access to the Mesquite Employee Health Center (MEHC) clinic and pharmacy. The City offers three dental plan options: a managed plan (DHMO), an indemnity plan (DPPO), an enhanced indemnity plan (DPPO Enhanced). Coverage is available to all full-time employees at group rates. The City offers free Vision Insurance to all employees. Dependents can be added for an additional fee. Basic Group Life Insurance protection is provided to eligible full-time employees in the amount of two times the annual salary as recorded at the beginning of each year. The following voluntary benefits are available to full-time employees: Supplemental Life, AD&D Insurance, Cancer Insurance and Long-Term Disability Texas Municipal Retirement System (TMRS): All employees appointed to positions designated to work 1,000 hours or more per year must participate in the TMRS. TMRS is a qualified tax-deferred retirement plan under Section 401 of the IRS. Seven (7) percent of gross earnings are deducted each payroll as a pre-tax deduction and deposited into the member account. When an employee becomes vested and retires, the City provides 2-to-1 matching contributions. Other benefits include Social Security, Tax Saver Program (Section 125 Flexible Spending Account), Deferred Compensation Plans, Direct Deposit, Paid Holidays, Paid Vacation, Sick Leave and Personal Leave. For more information about the City of Mesquite's employee benefits, please visit: 01 Select the option that best represents the highest level of education you have achieved. <ul> <li>Less than High School completion</li> <li>High School or GED equivalency</li> <li>Technical or Community College attendance</li> <li>Technical School completion</li> <li>Associate's Degree</li> <li>Bachelor's Degree</li> <li>Master's Degree</li> <li>Ph.D.</li> <li>Juris Doctorate</li> </ul> 02 Identify your degree area of study for the position of Manager of Animal Services. <ul> <li>No degree</li> <li>Business Administration</li> <li>Related field</li> <li>Non related field</li> </ul> 03 Indicate the number of years experience in management or coordination of humane animal services <ul> <li>No Experience</li> <li>Less than 1 year</li> <li>1 year to less than 2 years</li> <li>2 years to less than 3 years</li> <li>3 years to less than 4 years</li> <li>4 years to less than 5 years</li> <li>More than 5 years experience</li> </ul> 04 Indicate the number of years of experience in managing municipal operations. <ul> <li>No experience</li> <li>Less 1 year experience</li> <li>1 year to less than 2 years</li> <li>2 years to less than 3 years</li> <li>3 years to less than 4 years</li> <li>4 years to less than 5 years</li> <li>More than 5 years experience</li> </ul> 05 Indicate the number of years you have in supervisory/management experience. <ul> <li>No Experience</li> <li>6 Months but less than 1 year</li> <li>1 year to less than 2 years</li> <li>2 years to less than 3 years</li> <li>3 years to less than 4 years</li> <li>4 years to less than 5 years</li> <li>More than 5 years experience</li> </ul> 06 Are you currently certified by the Texas Department of Health as a Basic or Advanced Animal Control Officer or the ability to obtain certification within 6 months of employment? <ul> <li>No certifications</li> <li>I am currently certified as a Basic Animal Control Officer through the Texas Department of Health.</li> <li>I am currently certified as a Advanced Animal Control Officer through the Texas Department of Health.</li> </ul> 07 Are you currently certified by the Texas Department of State Health Services as a Euthanasia Technician or the ability to obtain certification within 6 months of employment? <ul> <li>Yes</li> <li>No, but I have the ability to obtain certification within 6 months of employment.</li> </ul> 08 Do you have a valid driver's license? <ul> <li>Yes</li> <li>No</li> </ul> 09 PLEASE READ CAREFULLY: If you are a current City of Mesquite employee, have you been employed in your current position with the City of Mesquite for at least 3 months? Please indicate the option that best represents your current status. <ul> <li>No, I do NOT work for the City of Mesquite</li> <li>Yes, I am a current seasonal employee with the City of Mesquite</li> <li>Yes, I have been in my current City position as a fulltime/parttime employee for at least 3 months</li> <li>No, I have NOT been in my current City of Mesquite position as a fulltime/parttime employee for 3 months</li> </ul> Required Question

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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