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Manager, Technical Advertising Solutions (Americas) [Remote]

June 15, 2026

We're looking for a Manager, Technical Advertising Solutions to lead a team responsible for ensuring the successful delivery of advertising campaigns across Spotify's Ads business. You'll partner closely with Sales, Product, Engineering, buyers, and DSP partners to solve complex technical challenges across our Programmatic and Direct advertising products, improve campaign performance, and help scale a world-class advertising platform. The Manager, Technical Advertising Solutions will serve as the operational and technical lead for their regional team - driving quality, optimizing campaign delivery, and fostering strong partnerships with internal and external stakeholders. This role works in close coordination with our offshore support teams and reports to the Head of Global Advertising Solutions (Programmatic & Direct). What You'll Do • Lead and manage a regional team of troubleshooting and QA professionals focused on programmatic and direct advertising campaigns • Partner with Product and Sales Training teams to support new product launches, identify skill gaps, and build scalable training programs and operational documentation. • Work cross-functionally with Sales, Product, and Engineering teams to optimize digital advertising campaign delivery and resolve technical issues • Partner with buyers and DSP partners to troubleshoot and resolve campaign delivery challenges • Lead collaboration with global support teams to deliver high-quality campaign operations and consistent customer outcomes • Own the regional ticket-based support workflow, maintaining quality and SLA standards across the team • Drive structured QA processes and develop best practices for programmatic and direct ad campaign troubleshooting • Serve as a regional escalation point for complex technical issues impacting ad delivery and campaign performance • Identify recurring campaign and platform issues and partner with Product, Engineering, and Ad Product Quality teams to drive long-term solutions. Who You Are • You have 5+ years of experience in digital advertising, including 3+ years working with programmatic advertising solutions. • You have experience leading, coaching, and developing high-performing technical or operational teams.; experience partnering with globally distributed support teams is a plus • You have experience in Ad Operations at a Publisher, SSP, and/or DSP - DSP experience is a strong plus • You have experience building strong cross-functional relationships across go-to-market teams such as Sales and Customer Success • You have strong technical knowledge of the digital ads ecosystem, including ad serving, programmatic buying, campaign delivery, and measurement • You have experience working on a ticket-based support or operations system • You have customer service or client-facing experience, with a track record of managing stakeholder expectations under pressure • You are highly adaptable to new systems, platforms, and technologies • You have strong knowledge of the broader digital advertising industry landscape, including DSPs, SSPs, DMPs, and ad verification tools Where You'll Be • This role is based in New York • We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. This team operates across our EST time zone for collaboration. The United States base range for this position is $114,486.00 - $163,552.00, plus equity. The benefits available for this position include health insurance, six-month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Find our AI notice here: /> Jobcode: Reference SBJ-wpn0vp-122-183-40-180-42 in your application.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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