Manager, Warehouse Operational Excellence

Are You Ready to Make It Happen at Mondelez International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

How you will contribute

You will:

  • Manage the flow of all pallets into and out of the network, including budget management and process optimization

  • Develop process and governance for cart tracking and management

  • Develop productivity systems to monitor the effectiveness of projects, measuring current productivity and efficiency

  • Analyze current methods and procedures, recommending and leading implementation of improved operating procedures

  • Lead, communicate, train, and hold accountable internal customers, external customers, and vendors to support the highest customer service while maintaining sound business practices and cost management

  • Review and recommend equipment provisions, preparing cost justifications as required

  • Design and prepare statistical reports for measuring projects, processes, productivity, and efficiency

  • Conduct special projects as requested

  • Standardize operation SOPs, workflows, and productivity across multiple projects, creating scorecards, SOPs, and centralized documentation storage to enable easy access and future capability development; update documents as new methods are discovered

  • Lead change management when implementing new concepts to internal operations, 3PL, or plant partners

  • Develop training tools for all new ways of conducting business

  • Formalize and use a standard project template for effective internal and external communication

  • Partner with the internal Warehouse capabilities team to provide consistent data, usage, and performance at all RDC sites

  • Act as a distribution operations resource or liaison across functions, providing new ideas, policies, or procedures to improve quality, cost, and service

  • Assist in the design, development, and maintenance of the Mondelez Warehouse Playbook, planning all aspects of operations to achieve the highest level of service at the lowest cost

  • Serve as lead point of contact for Logistics program implementations, managing quality and timing of rollouts and providing necessary process and system training

  • Manage operational processes including change management pertaining to new technology, training related to Warehouse Playbook updates, and enabling future capability development

  • Evaluate and measure actual cost results to plan, recommending changes as needed to accomplish goals and objectives

  • Continually evaluate operational processes and programs, identifying opportunities for efficiency, cost reduction, and better support of process users, and facilitating continuous improvement projects

  • Establish accountabilities and processes to ensure required levels of productivity and organizational objectives

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

  • Solid background in supply chain operations with 6+ years of professional experience, including P&L responsibility for budgets exceeding $20M

  • Lean Six Sigma Black Belt Certification required; Master Black Belt a plus - with proven deployment of Lean principles in distribution and warehousing environments

  • Extensive experience in data gathering, analysis, and design/preparation of statistical reports

  • Exceptional interpersonal, analytical, problem-solving, communication, leadership, and strategic skills

  • Project management experience with proven ability to manage complex, cross-functional initiatives

  • Strong collaboration skills with the ability to negotiate and influence at all levels, including senior management and external partners

  • Drive for results with a proactive, dynamic approach, identifying areas where business change is required

  • Third-party logistics relationship engagement history a plus

  • Experience in Fast Moving Consumer Goods (FMCG/CPG) is a plus

More about this role

What you need to know about this position:

  • Work on complex problems where analysis of situations or data requires in-depth evaluation of various factors

  • Exercise judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results

  • Use professional concepts in accordance with company objectives to solve complex problems in creative and effective ways

  • Notable impact on corporate operations and fiscal health

  • Regularly interact with peers, management, and senior management, requiring negotiation of complex matters to influence policy-making bodies both internally and externally

  • Develop organizational procedures and govern their implementation across various functional areas, groups, and/or operations

  • May determine methods and procedures on new assignments and may provide guidance to operational peers and other core personnel

  • Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests

What extra ingredients you will bring:

  • Customer Focus: Develops and maintains mutually respectful and trusting relationships with internal and external customers; uses data.

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