Marketing Communications Specialist

<p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i>This position is Remote in TX. You will have the flexibility to work remotely* as you take on some tough challenges.</i></span></p><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><strong>Explore opportunities with WellMed</strong>, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will be part of a team who shares your passion for helping people achieve improved health outcomes. Explore rewarding opportunities for physicians, clinical staff and non-patient-facing roles. Join us and discover the meaning behind <strong>Caring. Connecting. Growing together.</strong></span></p><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">This position requires the employee to assist with operational and marketing patient communications (letters and emails). This position interfaces between creative, technical and all levels of management in a rapidly changing environment. This position provides creative direction in designing and developing products that support business strategies and fills the needs of specific customer groups.</span></p><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">This position is full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm CST.</span></p><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">This will be on the job training and the hours during training will be 8:00 am - 5:00 pm CST, Monday - Friday.</span></p><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"> </span></p><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><strong>Primary Responsibilities:</strong></span></p><ul><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Copywriting</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Editing</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Approval routing</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Creating engaging content for patient emails and letters to increase patient satisfaction</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Tracking tasks in a web-based project management platform</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Tracking reporting metrics</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Corresponding with stakeholders and leadership</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Gathering and analyzing data to make decisions on the next steps</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Using Microsoft Excel and other Microsoft Office applications to report and exchange data</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Keeping communications projects on schedule</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Adhering to applicable external / governmental guidelines and requirements (e.g., legal regulatory)</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Other duties assigned</span></li></ul><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"> </span></p><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.</span></p><br><br><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><strong>Required qualifications:</strong></span></p><ul><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">High School Diploma / GED and equivalent years of work experience</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Must be 18 years of age OR older</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">1+ years of Marketing / Communications experience OR a related field experience</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Previously worked OR is currently working as a contractor placed at UGH or one of its subsidiaries or affiliates</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Experience with Computers and Windows Based programs including Microsoft Office Suite (Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Windows, internet browsers, etc.)</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Ability to work any of our full time (40 hours / week), 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm CST from Monday - Friday</span></li></ul><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"> </span></p><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><strong>Preferred Qualifications:</strong></span></p><ul><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">2+ years of professional experience in marketing, communications, OR a related field</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Advanced proficiency in Microsoft Office Suite and web-based platforms</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Working knowledge of AP Style</span></li></ul><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"> </span></p><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><strong>Telecommuting Requirements:</strong></span></p><ul><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Reside within the state of Texas</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Ability to keep all company sensitive documents secure (if applicable)</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Required to have a dedicated work area established that is separated from other living areas and provides information privacy</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service</span></li></ul><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"> </span></p><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><strong>Soft Skills:</strong></span></p><ul><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Ability to motivate others</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Excellent written and verbal communication skills</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Critical thinking skills</span></li><li><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Learning and retaining knowledge</span></li></ul><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"> </span></p><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy</span></p><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"> </span></p><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from  $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.</span></p><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i> </i></span></p><p style="text-align:center;"><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i>At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.</i></span></p><p style="text-align:center;"><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i> </i></span></p><p style="text-align:center;"><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i> </i></span></p><p style="text-align:center;"><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i>OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.</i></span></p><p style="text-align:center;"><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i> </i></span></p><p style="text-align:center;"><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i>OptumCare is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.</i></span></p><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;"> </span></p><p><span style="font-family:Tahoma, Geneva, sans-serif;font-size:10px;">#RPO</span></p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...