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Marketing Content Engineer

May 30, 2026

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB OVERVIEW: EPIC Insurance is modernizing how we create and scale content across internal and external communications. Strong copywriting skills are essential—you will craft foundational messaging, set quality standards, and create exemplary content. The Marketing Content Engineer designs the workflows, governance, and modular content structures that ensure EPIC communicates with speed, accuracy, and consistency. Why This Role Matters In a trust-driven industry, strong writing and communication clarity are essential. This role ensures EPIC delivers clear, consistent, and compelling messaging that resonates with internal & external audiences —strengthening our brand and supporting business growth. Success in This Role Looks Like <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Consistently high-quality, polished content across all channels</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Clear, engaging messaging that resonates with both internal and external audiences</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Significant acceleration of content production and reduction of bottlenecks.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">An AI-powered framework that produces high quality, compliant, on-brand content.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Efficient content development supported by templates and repeatable processes.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Outputs that consistently reflect EPIC’s tone and copy standards.</li> </ul> LOCATION: Hybrid (3 days per week in-office) is preferred in one of the following offices: Atlanta (Sandy Springs) GA; Chicago IL; or San Ramon, CA But the hiring team is open to fully remote for well-qualified candidates with insurance industry experience. WHAT YOU’LL DO: A detailed list of job duties includes (but is not limited to): <ol> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Build EPIC's Content Engine</li> </ol> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Write and produce compelling content across formats, including internal announcements, marketing and sales collateral, intranet content, web copy, social posts, thought leadership, and scripts. Design and implement templates, prompt libraries, and modular messaging components grounded in strong copywriting principles.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Develop scalable content workflows that improve efficiency while ensuring quality, consistency, compliance, and brand integrity.</li> </ul> <ol> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Lead Content Governance & Quality</li> </ol> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Establish and maintain governance frameworks that uphold voice, tone, accuracy, and regulatory standards.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Write and refine copy standards, messaging guidelines, and narrative frameworks used by teams and AI tools.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Conduct content reviews and provide editorial direction to ensure clarity and consistency at scale.</li> </ul> <ol> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Partner Across the Business</li> </ol> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Collaborate with Communications, Brand, Marketing, Sales Enablement, and subject matter experts to translate complex ideas into clear, compelling content</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Provide strategic copywriting support for executive communications, flagship initiatives, and high-visibility narratives</li> </ul> <ol> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Improve Content Speed & Performance</li> </ol> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Measure and optimize content production, engagement, clarity, and consistency.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Use copywriting expertise to continuously improve outputs and train models to better reflect EPIC’s brand voice.</li> </ul> <ol> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Drive Innovation & Future Ready Operations</li> </ol> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Evaluate and integrate emerging AI content technologies.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Build scaleable, AI-assisted messaging framework and process that preserves a unified core narrative while adapting for channels and audiences.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Produce exemplary copy variations that help scale high-quality, on-brand messaging.</li> </ul> WHAT YOU’LL BRING: Required <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">5+ years in editorial and writing roles. content strategy or communications.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Demonstrated copywriting expertise, with strong command of tone, clarity, narrative structure, and messaging hierarchy.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Hands-on experience with AI content tools, automated content workflows, and structured content systems.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong understanding of content governance and brand voice.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Systems thinking mindset and ability to design scalable content operations.</li> </ul> Preferred <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Experience in regulated industries (insurance, financial services, healthcare).</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Background in internal/external communications or editorial leadership.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Familiarity with metadata models, taxonomies, CRM platforms, and content automation tools.</li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Ability to lead cross‐functional alignment and influence stakeholders.</li> </ul> COMPENSATION: The national average salary for this role is $90,000 - $110,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer: <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Generous Paid Time off <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days</li> </ul> </li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave</li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Generous employee referral bonus program of $1,500 per hired referral</li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)</li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Employee Resource Groups: Women’s Coalition, EPIC Veterans Group</li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development</li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support</li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs</li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!</li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation</li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We’re in the top 10 of property/casualty agencies according to “Insurance Journal”</li> </ul> To learn more about EPIC, visit our Careers Page: <a href="https://www.epicbrokers.com/about/epic-careers/">https://www.epicbrokers.com/about/epic-careers/</a>. EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: <a href="https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf">https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf</a>. Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-AT1 #LI-Remote (3687)

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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