Medical Value and Health Information Technology Manager – Health IT Liaison

Job Description:

  • Work with cross-functional medical and commercial account teams to gather EHR customer insights and assess opportunities
  • Manage the customer accounts prioritization process for the MV Health IT Liaisons
  • Contribute to the development of scalable, EHR-enabled tools and resources in relation to key therapeutic areas
  • Deliver insights related to EHR objectives to key internal partners to help inform strategic decisions
  • Deliver education on EHR reporting and clinical decision support tools to support health system initiatives
  • Conduct regular meetings with customers to provide appropriate Health IT-related education
  • Create and complete key account plans for how to navigate the customer landscape plus complete key initiatives
  • Effectively assist through training and communication MSLs and KAMs on MVHIT and EHR programs and resources and provide support to field staff to address questions
  • Confidently engages customers in a field facing capacity using appropriate methods and MAC approved materials/messaging
  • Demonstrates effective use of CRM tool to run territory schedule and call documentation
  • Support cross-functional workstreams to support business initiatives as requested for identified accounts, contributing strategic insights on care management evolution, quality and care initiatives, and HIT implementation

Requirements:

  • Doctorate degree OR Master’s degree and 3 years of Medical Capabilities experience OR Bachelor’s degree and 5 years of Medical Capabilities experience
  • Experience in pharmaceutical/biotech industry or hospital system
  • Understanding of or familiarity with EHR systems within IDNs
  • Hands-on experience with EHR products, such as Epic, Allscripts, eClinicalWorks, and Cerner. Strong preference for experience with Epic and Cerner products.
  • An understanding of the impact of healthcare market and legislative tends that impact Health Systems, Pharma, Payers
  • Experience in applying health information technology in in-patient and ambulatory settings
  • Strong eye for business, analytical skills, and critical thinking ability
  • Demonstrated customer-facing experience with a strong customer service mindset
  • Good understanding of IDNs and key partners
  • Experience with EHR reporting tools

Benefits:

  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
  • group medical, dental and vision coverage
  • life and disability insurance
  • flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models, including remote and hybrid work arrangements, where possible
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