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Online Grocery Pick-Up Clerk
Job title Online Grocery Pick-Up Clerk in Sun Prairie, WI at Kroger Company Kroger Job description Job Category Store OperationsJob Description Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars reputed company customers reputed company at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, reputed company, diversity, inclusion, and safety. Responsibilities Essential Job Functions · Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.· In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.· Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars reputed company customers reputed company at store for pick up.· In-Store Grocery Shopper will reputed company and bag orders on the go while following reputed company bagging standards.· E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.· Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.· Adhere to local, state, and federal laws, food safety procedures, and company guidelines.· Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.· Read and follow directions given in the note section· Ensure quality and freshness of reputed company items chosen· Communicate with customers reputed company a portable phone and respond to calls in a professional and timely manner· Retrieve each customer's order from reputed company staging locations and ensure order accuracy, load order into customers' cars· Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.· Process the orders through the reputed company of sale (POS) system· Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock· Maintain organization and cleanliness of staging areas and equipment· Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor· Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair· reputed company required opening and closing procedures· Assist in training new e-Commerce team members· Meet/exceed productivity standards· Ability to work cooperatively in high paced and sometimes stressful environment.· Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.· Ability to act with honesty and reputed company regarding customer and business information.· Ability to follow directions and seek assistance reputed company necessary to resolve customer and business issues.· Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.· Must be able to reputed company the essential job functions of this position with or without reasonable accommodation. Qualifications Minimum Position Qualifications Ability to work without supervision Ability to read reputed company tags Basic math skills (i.e., counting, addition, and subtraction) Excellent oral/written communication skills Desired Previous Experience Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier About Us Based in Wyoming, Metro Market merged with The Kroger Company in 2015. Today, we're proudly serving Metro Market customers in 16 stores throughout the state.As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it reputed company.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Metro Market family!If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.What you'll receive from usThe Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you reputed company, with access to A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with reputed company Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career reputed company. For more information about benefits and eligibility, please visit ! Expected salary Location Sun Prairie, WI Apply for the job now! Apply for this job
