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Payment Routing Specialist
<h2><span style="font-size:14px;"><b>WHAT YOU'LL DO</b></span></h2><ul><li>Managing merchant account setup processes with payment partners and providers</li><li>Configuring and maintaining routing rules for transaction flows across multiple providers and payment methods</li><li>Performing manual routing adjustments based on performance, limits, GEOs, or provider restrictions</li><li>Monitoring transaction processing stability, approval rates, routing efficiency, and provider performance</li><li>Handling incidents and operational issues: investigating failed transactions, reviewing logs and operational data, identifying root causes, communicating with providers and internal teams, maintaining proper incident documentation</li><li>Mapping provider errors and improving troubleshooting processes</li><li>Launching and configuring new payment methods and partner connections</li><li>Managing transactional limits, routing capacities, and provider restrictions</li><li>Working closely with Risk, Compliance, Product, Technical Support, and Finance teams</li><li>Participating in optimization of payment orchestration flows, routing logic, and operational processes</li><li>Supporting testing and rollout of new integrations and routing scenarios</li><li>Maintaining operational documentation related to routing, providers, limits, and incidents</li></ul><hr><h2><span style="font-size:14px;"><b>WHAT YOU NEED TO SUCCEED IN THIS ROLE</b></span></h2><ul><li>4+ years of experience in payment operations, payment orchestration, routing, acquiring, or payment infrastructure</li><li>Strong understanding of payment infrastructure: payment providers, merchant accounts, payment flows, approval rates, routing logic, settlements, transaction lifecycle</li><li>Hands-on experience with merchant account setup and payment integrations</li><li>Experience with manual routing and operational management of payment traffic</li><li>Strong understanding of transaction decline reasons, provider limitations, and routing optimization</li><li>Experience investigating incidents and operational payment issues</li><li>Ability to work with logs, databases, dashboards, and technical information during troubleshooting</li><li>Understanding of provider error mapping and transaction statuses</li><li>Experience launching new payment methods or onboarding new payment partners</li><li>Experience setting and managing transactional limits and capacities</li><li>Strong analytical mindset and attention to detail</li><li>Ability to work in a fast-paced fintech or payment environment</li><li>Strong communication skills and ability to coordinate with external providers and internal stakeholders</li><li>English (Upper-Intermediate or higher) and fluent russian </li></ul><hr><h2><span style="font-size:14px;"><strong>WOULD BE A PLUS</strong></span></h2><ul><li>Experience in high-volume transaction environments</li><li>Experience with payment orchestration platforms or gateway products</li><li>Knowledge of SQL or ability to work with databases for incident investigation</li><li>Experience with monitoring and analytics tools</li><li>Understanding of 3DS, anti-fraud flows, and card payment processing</li><li>Understanding of payment routing optimization strategies and approval rate management</li></ul> <h2><span style="font-size:14px;"><strong>WHAT WE OFFER</strong></span></h2><ul><li>An opportunity to make something great even greater, you can be the reason why we grow, develop, and become <strong>the best fintech company on the market!</strong></li><li>Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us </li><li>Work with coworkers who are passionate about their business</li><li>Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews</li><li>The opportunity to attend conferences, courses, and professional development at the company's expense - we favor the continuous development of our employees</li><li>Remote type of work </li><li>Vacation time; bank holidays; Sick leaves; Additional birthday day off</li></ul><p></p><p>You can find out more about our team, our values, and the unique ways we celebrate our successes here: https://fyst.com/culture</p>
